I booked through a third party website on the advice of Kayak. Before doing so, I read the reviews here. Upon arrival I was treated cordially by the front desk and found my room to be spotless. Now, this is a motor lodge near two major beach towns that are notorious for attracting the party crowd- Manasquan and Belmar- so I appreciated the strict quiet policy.
Everything was fine except the ambient temperature in my room- it was actually a little too chilly. The property uses a central air system with thermostats in each room instead of a dedicated unit for each room. I closed the vent but was still cold all night- what can I say, even though it was Labor Day I'm from Arizona.
Brought the issue up to the attention of the front desk, which was manned by the same person as the night before- that person is not the owner, just an employee. Brought the issue up again several hours later, and still no results. So, I called the customer service number for the booking company and told them my issue as well as submitting an email. In less than an hour there was a knock on my door- the desk clerk had a brand new portable room heater, the non-glowing heat element kind that resembles a miniature radiator. That was at ten minutes after seven at night. What was hilarious was that when I checked my email, the booking company had sent me a reply that arrived in my inbox exactly three minutes before the knock on the door. The email stated that they had been in contact with the motel management and that they were told that my situation was addressed.
Everything else was great in my room. On my fourth night, I came back to the room to the smell of cigarette smoke- this is a 100% non-smoking property. Each room has a notification that smoking is prohibited and that there is a heavy fee levied for cleaning rooms where someone has smoked. That wasn't the only issue though- there was a woman checked into the room next to me who was so loud in her phone conversation that I could hear it, especially her predilection for using the F word- and I mean every other word, I exaggerate not. This was unacceptable to me on both counts, so I called the front desk- I explained that even with my vent register tightly shut, the smoke was coming in my room and I could hear her clearly.
Less than five minutes later there was drama out in the parking lot- I opened the door to see what new social gaffe my neighbor was causing, perhaps a smack down? When I opened the door there was the property owner standing in front of the neighbor's door, and he politely gestured to me to please close my door and let him take care of the situation. What ensued was a conversation where the owner politely informed the guest that it was a non-smoking property and that she was not permitted to smoke in her room. Instead of being compliant, she got belligerent with him. He informed her that it was within his rights to charge her a cleaning fee, and that she needed to stop smoking immediately. She would not agree- I mean he was giving her a chance to stay if she would simply comply with policy, but she wanted to fight with him. More words were exchanged, and then she was in her white Mercedes and taking off from the property. After that, no more smoke in my room, no more F bombs heard through the wall. I was grateful.
I checked out after four nights, went to Philadelphia for two nights, and then returned to the Sea Girt lodge for my second booking, this time a three night stay. Different room but same high standard of immaculate housekeeping, artfully folded towels, quiet, and accommodation for my need for a heater from the front desk clerk.
Overall both my stays were pleasant, with the paramount issues and cleanliness and smoke free environment addressed. Being situated in what has become the "Bed Bug Belt" of the USA, even in five star Manhattan hotels, I give big props to the Sea Girt Lodge for providing a safe, clean, quiet room where I could rest and relax.
- Official Description (provided by the hotel):
- Each season of the year presents great opportunities to bring your family or business associates to our newly and comfortably decorated, centrally air-conditioned and heated motel. Enjoy the beautiful beaches of Sea Girt, Spring Lake and Manasquan. ... more less
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- Also Known As:
- Sea Girt Hotel Sea Girt