Overall this is a very nice hotel with clean modern rooms and very pleasant staff. We had to stay at the hotel for a week and we ran into a issue that there was no cold water in the room. If you turned on the tap in the kitchenette sink or in the washroom sink to full cold all that came out was hot water which would only run for about 30 seconds and then stop, leaving only the sound of gurgling air.
The desk was made aware of the problem but although they said they were working on it nothing changed during the whole week we were there.
If you do decide to stay there several other reviews suggest requesting a room on a higher floor. This hotel has an open center area that goes from the ground floor to the roof. Noise from the common area on the ground floor easily travels upwards and the higher you are the quieter the room will be, especially in the morning during breakfast and at night during the evening reception period.
There was no explanation given as to why the cold water was coming out hot so we don't know if the two systems were intermixed or if something was backing up into the cold water system. All we can say is that we only used bottled water to brush our teeth etc as we had no idea where that hot water was coming from.
Surprisingly we ran into the exact same problem twice before when we stayed at the Embassy Suites in Ashburn, VA except that both times it would keep running hot. Both hotels seem to have the same building design so I suspect it is a common fault.
The desk did offer to move us but with no explanation as to why we were getting hot water from the cold tap and with our previous experience in Ashburn we decided to stay where we were and just use bottled water.
I do a lot of traveling and prefer the Hilton chain but I think we will cross Embassy Suites of the list as a possible hotel to stay at, three times at two different hotels is enough.
- Official Description (provided by the hotel):
- Embassy Suites Hotel Secaucus - Meadowlands Hotel is located just 4 miles from New York City with easy transportation access outside the hotel. This Secaucs, NJ all-suite hotel is the perfect location for your business or leisure travel. It is centrally located in the Harmon Meadow Plaza in Secaucus, NJ, with easy access to the Meadowlands, the Izod Center, East Rutherford, NJ, Teterboro Airport and Newark Airport(EWR.Book your room stay online direct with the hotel and get our best rate guranteed. ... more less
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- Also Known As:
- Embassy Suites Meadowlands
- Embassy Suites Secaucus
- Secaucus Embassy Suites
- Embassy Suites By Hilton Secaucus - Meadowlands New Jersey