Planned a mother's day weekend getaway for my Mom, Sister, niece & myself. Looked for a deal in the city, but no luck, so decided to branch further out. Came across the Embassy Suites in Secaucus and thought I'd take a chance. When I made the reservation I requested 2 rooms next to each other, but upon arrival we were told that they did not have 2 rooms ready right next to each other. When we were given keys to the rooms, we had many issues with the key cards not working, after a few different sets of keys we were getting very frustrated. At one point an employee was called up to check the lock and proceeded to give me a lesson on how to insert the key card into the slot, as if I did not already know that and the error was not mine. We requested a different set of rooms and still had problems with the key cards. If management reads this, I'd like to suggest to them that they change or upgrade their key card system. It was extremely frustrating having to go back and forth from the lobby to the room with our luggage and my family standing and waiting to get into their room. Other than that, I'd actually consider staying at this hotel again, the price for the suite was just right, the room was clean and comfortable (although my niece thought housekeeping did not vacuum), the breakfast was good, the complimentary drink and snacks were a nice touch, and the location in proximity to the city was perfect. The 320 bus into NYC stops regularly right across the street from the hotel. Oh, the Jacuzzi was broken, and staff did not put up a sign to let guests know. Jorge and Romeo were very kind and helpful throughout our stay!
- Official Description (provided by the hotel):
- Embassy Suites Hotel Secaucus - Meadowlands Hotel is located just 4 miles from New York City with easy transportation access outside the hotel. This Secaucs, NJ all-suite hotel is the perfect location for your business or leisure travel. It is centrally located in the Harmon Meadow Plaza in Secaucus, NJ, with easy access to the Meadowlands, the Izod Center, East Rutherford, NJ, Teterboro Airport and Newark Airport(EWR.Book your room stay online direct with the hotel and get our best rate guranteed. ... more less
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- Also Known As:
- Embassy Suites Meadowlands
- Embassy Suites Secaucus
- Secaucus Embassy Suites
- Embassy Suites By Hilton Secaucus - Meadowlands New Jersey