I travel for my work up to 3 weeks out of every month, so I am in hotels across the US.
Working in Union City, NJ, I was booked into this hotel.
It had been a dreadful day of delays trying to get to NJ, so once I arrived I was looking forward to resting in my room.
HOWEVER....I walked into my room only to find dirt and lint all over the floor, so this told me that no one had vacuumed. THEN, I took my luggage towards the bed only to find black pieces of some unknown substance all over the pillow and bed covering.
The room reeked with the smell of cigarette smoke and I am always in a non smoking facility due to allergies, so this was a huge issues as well.
I immediately called the front desk and spoke with Whitman. He came up to my room immediately to assess the issue and told me he would do everything within his power to get me into another room.
Someone was to come up and clean the room immediately, so I went off to find dinner across the street.
I was gone for over an hour and upon my return, I was given keys to another room and was told by another front desk associate that "it was only soot from the air vents". REALLY??? Well, shouldn't those vents be cleaned?? And if is soot, then what is going to stop it from blowing on me as I slept?
There was no way I was going to go back into that room to stay for 3 days!
I went up to get my luggage and guess what?? NO ONE TOUCHED THAT ROOM. It was still filthy.
The only bright shining star in that hotel was a gracious, most professional young man named Whitman.
My guess, if he is smart, he will look to a facility that knows how to keep a clean hotel.
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- La Quinta Inn & Suites Secaucus Meadowlands Hotel Secaucus
- La Quinta Inn And Suites Secaucus Meadowlands
- Secaucus La Quinta
- La Quinta Secaucus
- La Quinta Inn & Suites Secaucus Meadowlands New Jersey