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Hotel Somerset-Bridgewater
Ranked #10 of 16 Hotels in Somerset
Reviewed 29 October 2012

My wife and I stayed at the Hotel Somerset this past weekend to attend a social function there. I admit to being a bit nervous after reading recent mixed reviews about life there after its recent Crowne Plaza de-flagging so I hoped for the best and things turned out pretty well for the most part.

As it was indeed a former CP property, I was surprised that refrigerators and microwaves were only available upon request. We did call in to request a fridge in advance but they were already out when we arrived at the hotel at 4:00pm on the first day of the event. When I called the front desk to express my disappointment and request and extra ice bucket to keep our perishables, someone did come up quickly with a filled ice bucket.

The room itself seemed a little small for the king size bed. My wife didn’t find the mattress very comfortable. I found the pillows too soft for my personal taste but since we were provided with four, I doubled up on two and had a passable rest.

The strangest thing about the room was the lack of storage. The furniture where the widescreen TV rested on featured three very small drawers to the left and an empty space on the right where the refrigerator would have been. The two nightstands featured slim drawers that would barely fit my pocket change.

We went down for dinner at the hotel’s restaurant Fuzion’s Grille. We thought it was odd that the restaurant was practically empty at 7:00pm. We soon found out why. While they offered (and we accepted) a buffet dinner for a reasonable $12 per person, the selection was limited. We also noticed that service for another guest’s takeout order was rather slow. We decided to go to the nearby Somerset Diner the next evening and saw more than a few fellow guests there. They obviously knew something that we had yet to learn.

I decided to spend some quality time in the hotel’s pool area to soothe my aching muscles in their Jacuzzi. I had to walk through the fitness center area which was surprisingly expansive with its selection of cardio equipment, strength stations and dumbbells. The subsequent walk down the steps to the pool was fine for me but may be a bit steep for those with mobility concerns. I never got in the pool but the Jacuzzi did the trick for me.

In the end, I enjoyed the events at the hotel more than the room we slept and relaxed in. There is a Holiday Inn Express that is practically walking distance from the Hotel Somerset. Should we come back for another social function, we might choose to stay at that hotel instead.

  • Stayed: October 2012, travelled as a couple
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Thank tony5969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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191 - 197 of 273 reviews

Reviewed 26 July 2012

Just back from 3 days at Hotel Somerset. For paying under $100 per night I was pretty satisfied. Room was mostly clean, but did have severe mold behind the sink faucet. That area seemed damaged and was black with mold or mildew. Bed was comfortable, staff was mostly very wiling to help. They just seemed to miss on a few picky details. Examples, the in room coffee for two days did not include a stirrer, the ironing board was barely hanging in there, the elevator required a 7 minute wait one morning, floor bath mat only one day of stay. The two things I would say are consistent and required a warning is the noise from the highway (keeping the fan on the ac all night only partly solves this) and the wifi, while free, was nearly impossible to use. They give you a password, but you are never required to enter it. So the wifi is unencrypted and open to the public. On top of that, even with a strong signal, it ran between 1Mbps and 12 Mbps. Even my iPad was not able to be used. This resulted in not being able to catch up on work in the evening. Last warning is that while the staff at breakfast is great, the buffet is one of the worst I've ever experienced. Miserable powder eggs, nasty looking sausage and potatoes, stale pastries from multiple days ago. Hint though, after I appeared disappointed, the staff did provide some bacon and French toast. So my advice to mgt is to fix that breakfast, fix the wifi, and pay attention to the details a bit more in order to rise above average. Can't do anything about the road noise except provide earplugs.

Room Tip: Try for concierge levels. The breakfast on the 10th floor lounge is edible
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  • Stayed: July 2012, travelled on business
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Thank sxm_ct
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

This hotel is no more a part of Crown plaza. Since this hotel has recently moved out of the brand chain the rooms & beds are still OK but currently there are serious maintenance concern. Nothing actually worked ( the alarm clock , 2 lights , refrigerator making noise ) & the staff has no idea what to do. Very limited supply in the bathroom.

Room had a refrigerator but no microwave. I asked for one and after a lot of internal discussion withing staff they offered me one. Immediately after the 1st use it stated burning from inside. Called atleast 5 times for replacement then a replacement was sent but that did not have the tray. On asking they said you have to adjust with that as they don't have any..

Regarding the location , it's a kind of very remote location with nothing around. I was looking for Milk for my Kid and one of the staff directed me to the bar where i can get a glass of milk for 5 dollars +tax..Theif ???

Thank god for the lady in the hotel general store who offered me the entire gallon for 5 dollars.

Guy's if you are in hospitality business , please check your behaviour

Room Tip: Try to get a room in the tower
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  • Stayed: May 2012, travelled with family
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4  Thank SKDas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2012

The Hotel Somerset-Bridgewater was chosen as the overflow hotel for a weekend event being held at another pair of hotels down the road. I paid $99 per night, not including taxes and fees. I was on the 3rd floor with a courtyard view, near the elevators. I was only in my room to shower and sleep. I would absolutely stay there again.

Driving up, the place looked empty and, possibly, abandoned. Walking in, the hotel was spacious, and the lobby was empty except for the gaggle of staff members. I’ll admit, I was taken aback by the smiles and 'hellos'. Check in went smoothly and the TWO attendants who worked on my reservation were ridiculously nice, professional, and quick (although no one told me how to get to my room). I read the signs and found the elevators. Paranoia test number one: the elevator doors (on two cages out of three) sounded like they were in pain. The ride was fine, but those doors...I quickly located the stairs. There was no vending machine on my floor, which was annoying, and I went to bed hungry because there was also no welcome packet offering the possibility of room service or takeout. The convenience store was open for a bit and was expensive, as expected. They had a decent variety of items and some bakery treats of which I did not partake.

The room was clean, free of bugs, dust, and other gross things. The bathroom was the same, thank goodness. There was no weird hotel smell; the air was just...neutral. The electrical outlets were sparse, and, therefore, all being used for the lights and TV. I had to use the bathroom sockets to charge my electronics. The bed was ridiculously comfortable, and the pillows were small, but numerous. The walls and vents were the biggest source of any annoyance, because I could hear everything my neighbors were talking about. Luckily, my neighbors weren't awful people from what I could hear.

The coupons for free buffet breakfast were sweet, and breakfast was enough to get me moving. It wasn’t good, by any stretch, but they had the basics, which resembled food. The service, however, consisted of a hostess and a waitress, so waiting for fresh coffee was painful.

I did use the hotel shuttle, which had been pre-arranged by my event host. Our driver for the weekend, Keon, was very safe, and courteous.

Checkout was easy, but I wished they had more baggage carts.

  • Stayed: May 2012, travelled solo
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4  Thank Frau T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2012

The hotel which was formerly a Crowne Plaza appears to be a little run down. The location sucks. It is not close to anything, the restaurant has a limited menu. The rooms are clean and the hotel is clean. If you are not attending an event here I don't know why you would stay here though. If youre not driving cab rides are VERY expensive (about $5 per mile).

  • Stayed: April 2012, travelled on business
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2  Thank JacobAdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

The facility is clearly showing signs of wear and tear and could benefit from a significant renovation project. The guest rooms are comfortable and clean but the corridors, bathrooms and meeting spaces are worn and dated. The staff is responsive and pleasant. Overall it is acceptable but it would not be my first choice in this area.

  • Stayed: April 2012, travelled on business
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2  Thank Philip R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2012

The current name is "The Hotel". It seems to have changed ownership. A car is recommended for accessing Easton Avenue and the surrounding areas. Parking is free. Wi-fi is free throughout the hotel and guest rooms. Staff are courteous and go out of their way to accommodate guests, including special requests.

The room and hotel were clean. Double rooms are on the small side, so be mindful if you're considering more than two people per room. Rooms located on the far wing of the hotel are not close to the elevators. Beds are comfortable and were recently upgraded. A refrigerator is located in each room.

I've rated the hotel as average due to''

Restaurant was not open for seating at dinner. You had to eat at the bar, order take out or room service.

The breakfast buffet had a variety of choices but the cooked food was mediocre. The potatoes were soggy and bacon was tasteless. You don't have the option to make a fresh waffle.

The hotel isn't bad. It is a 3 star property that I recommend if you're in the area for a short time and the price is right.

Room Tip: Request room close to have a room in the main building of the hotel
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  • Stayed: February 2012, travelled with family
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3  Thank Mondetravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Somerset-Bridgewater

Address: 110 Davidson Ave, Somerset, NJ 08873-1303 (Formerly Crowne Plaza)
Region: United States > New Jersey > Somerset
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 Hotels in Somerset
Price Range: £117 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Somerset-Bridgewater 3.5*
Number of rooms: 298
Official Description (provided by the hotel):
Due to the renovations and our efforts to expedite our progress, we are currently not accepting any reservations prior to October 2017. Rest easy in a setting of superb comfort, in the heart of central New Jersey. Hotel Somerset-Bridgewater offers the perfect combination of convenient location and impeccable services. Close to downtown New Brunswick, and with easy access to the Rutgers Campus’ of New Brunswick and Piscataway, our hotel provides discerning guests with an environment of welcoming warmth and repose. Attentive service and a professional staff highlight an ideal setting for relaxation as well as exceptional occasions, corporate gatherings or celebrations. Host a memorable social function or a professional meeting in our elegant event space. With an expansive ballroom, flexible conference rooms and spacious outdoor venues, an event at Hotel Somerset-Bridgewater is an affair to be remembered. And because work is fueled by relaxation, there’s plenty here for guests who want to unwind. Tempt your taste buds with tantalizing New American flavors at Fuzion’s, relax poolside with your favorite drink, or replenish after an event-filled day with a dip in our Jacuzzi. Our well-appointed, smoke-free guest rooms ensure a sound sleep, with plenty of room to stretch out to prepare for the day ahead. Conveniently located in Somerset, near the New Jersey Turnpike and I-287, our hotel brings you within moments of the region’s most notable sights. From nearby shopping to local live shows and the area’s most popular sporting events, you’ll find yourself perfectly placed to experience it all, from our central New Jersey address. •Located adjacent to I-287 from Exit 10 in Somserset, NJ •390 Deluxe Guest Rooms, Suites and an Executive Level •100% smoke free guest accommodations throughout •Complimentary WiFi and voicemail in each guest room •24-hour, full-service Business Center with printing •Indoor heated swimming pool, outdoor pool and Jacuzzi •Tennis courts, basketball courts and volleyball onsite •Well-equipped fitness center with the latest equipment •Concierge services available for all guests •Full service lounge, dining room and room service •Fuzion’s Restaurant and 110 Blu Lounge, onsite ... more   less 
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Also Known As:
Crowne Plaza Somerset-Bridgewater Hotel Somerset

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