With the Food and Beverage, the lunch buffet was horribly understaffed. We were addressed by 4 different waiters who did not know if we were being helped.I noticed a few people who were obviously not waiters, put down their trays to help customers who were confused while the manager stared. The manager was quick to tell us that she would remove the waiter's tip, but I felt that this was a failure on her part to not understand the need during lunch rush. Worse, to me, was the fact that she stood around and watched her employees flounder. The food was not covered nor watched, and I noticed flies around the cookies. It is but a dollar to invest in mesh food covers so I don't feel paranoid that I am eating housefly babies.
- Official Description (provided by the hotel):
- Situated on 16 sprawling acres, our beautifully renovated hotel offers all the amenities you'd expect from a sophisticated urban hotel - plus indoor and outdoor pools, basketball and tennis courts and more. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Somerset Executive Meeting Hotel Somerset