This is my second stay at this hotel, attending an annual conference. Upon check in, my room that I reserved was not available and they had a different rate than my confirmation showed. The front desk was pleasant and we eventually sorted it out and I was given a standard room which was fine, except I found it curious for a corporate hotel not to have a room safe. The air conditioning system in this hotel is bad, period. When it's hot especially, the A/C does not properly cool the rooms or meeting rooms. The bed was comfortable and my room was much better than the one I had the previous year. The staff at the hotel really were very nice and the food was good. They just need to renovate! I did not use the pools and the internet access was slow but adequate.
- Official Description (provided by the hotel):
- Situated on 16 sprawling acres, our beautifully renovated hotel offers all the amenities you'd expect from a sophisticated urban hotel - plus indoor and outdoor pools, basketball and tennis courts and more. ... more less
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- Also Known As:
- Doubletree Somerset Executive Meeting Hotel Somerset