BEWARE!!! DO NOT STAY AT THIS PLACE! The Breakers advertises that it is Spring Lake's "Only Ocean Front RESORT Hotel" quoted straight from their website! "Ocean Front"? Yes. "Resort Hotel"? Not even close. Upon arrival we were not greeted by anyone at the drive up/ drop off entrance. Apparently the waiters in the restaurant also double as bell staff. We waited a while, but thought that was ok. Upon check in I was given my room keys and beach tags. I inquired about obtaining beach chairs / cabana rentals during our stay. I was told that there isn't any beach chair rentals at the "resort" or anywhere in the area, and that the hotel did not provide beach chairs. I was told to go to the local "True Value" and buy my own beach chairs, or travel further out onto the highway to find a walmart or Target. I expressed how ridiculous this was and that I was disappointed and would have definitely brought chairs from home. I told them that I lived 1 hour away and have a garage full of beach chairs and that I thought someone should have told me in advance, or it should have been posted on their website. I told the girl at the desk that I would be going on "Trip Advisor" to alert other future patrons that they'd need to bring a chair. Nonetheless, we left and bought beach chairs at the True Value. When we returned to the hotel I asked to see the manager I had hardly began to speak when he cut me off, rolled his eyes and said, " Oh, are you the woman who just THREATENED to go on Trip Advisor? !!!". How unprofessional, how confrontational! An arguement ensued from there. He was determined to win and continued to insult me. He argued and argued with me and insisted that they could not be responsible for letting people know that there are no beach chairs or beach chair rentals. He said that the website can't possibly contain every little tidbit of information that someone might be looking for. I'm not asking for directions to the Eiffel Tower from the Jersey Shore, I'm not asking for the whereabouts of "Snookie", I'm asking for BEACH AMMENITIES at your "OCEAN FRONT RESORT"! This guy was belligerent. I wasn't asking for him to do anything except get this info out to future patrons and all he could do is argue on behalf of the hotel. Finally I walked away and went to my room. It was a DUMP, and I tell you a DUMP. The halls smell foul, the room was dingy and dirty. I immediately returned to the front desk and checked out on the grounds that he insulted me and called me the "Woman who threatened to go on T.A.". ( thank god he insulted me! he did me a huge favor!) Do not stay at this place!
- Official Description (provided by the hotel):
- Experience the charm of Spring Lake’s only oceanfront hotel and restaurant. The Breakers on the Ocean, a landmark fixture in one of New Jersey’s most beautiful communities, is the perfect year-round getaway destination. Originally built in the late 1800’s, the Hotel has been through numerous renovations, all of which have preserved the integrity of the past, while incorporating 21st century amenities. Each of the elegantly appointed guest rooms features a mini refrigerator, cable television (with all HBO and ESPN channels), DVD player, ipod docking clock radio and complimentary high speed Internet access. Most rooms have a whirlpool bath and view of the ocean. Luxury rooms also feature fireplaces and three Tower rooms offer unparalleled views of the impressive coastline and surrounding town. The Hotel is situated just a few steps from the sparkling Atlantic Ocean and Spring Lake’s pristine, non-commercial boardwalk. The Hotel features an outdoor swimming pool, large wrap around porch with spectacular ocean views, a delightful piano lounge and restaurant serving breakfast, lunch and dinner. ... more less
- Also Known As:
- The Breakers On The Ocean Hotel Spring Lake
- The Breakers On Ocean