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“Sunset Dinner on the Bay!”

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The Reeds at Shelter Haven
Ranked #1 of 6 Hotels in Stone Harbor
Certificate of Excellence
Jenkintown, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Sunset Dinner on the Bay!”
5 of 5 bubbles Reviewed 2 August 2014

Me and my family spend a good bit of our summer in Ocean City, NJ and we head over to Stone Harbor to The Reeds as much as we can. The Water Star Grille is by far the best the shore has to offer for a dining experience. I’m so glad we finally have a place to go down the shore that doesn’t disappoint.

My last trip was the Sunday brunch to see a good friend who is there every Sunday playing live acoustic music on the huge, outdoor deck right on the bay. Me and my wife got the Sunday buffet brunch and it’s amazing. They have it all, from omelets made to order to an array of different lunch entrées and a table filled with about 30 different mini deserts and pastries. After lunch we sit at the bar a few steps away from our table, drink Bloody Mary’s, listen to Sean Loosh play live music and watch people come and go from their boats on the bay. It’s an experience. The view is unbelievable night or day. Just take a look at the pics on their website, doesn’t get any better.

Dinner is no less amazing. The sunset alone is worth the trip. But onto the food.. They’ve updated their menu a number of times with fresh new options. The menu is perfect for sharing with friends. I’ve had their salmon, the rock shrimp, crab cakes, kobe beef sliders and of course the oysters every time. Everything I’ve ever had here has been perfect. Now when you combine the amazing food, breathtaking view and the fact that they carry the local, delicious Cape May IPA this is seriously my favorite place to go, home or on vacation. We go out all the time down the shore and there’s just nothing that comes close. Writing this review makes me want to jump in the car and head back to The Reeds right now.

  • Stayed July 2014, travelled with family
    • Cleanliness
    • Service
Helpful?
6 Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieY20, Manager at The Reeds at Shelter Haven, responded to this review, 8 August 2014
We wouldn't mind one bit if you hopped in your car and came down, Joe! A delicious breakfast, a beautiful sunset, and some amazing music -- what more could you ask for? I love hearing about our guests making the most of their visits, and it certainly sounds like you enjoyed yourself. Hope to see you again soon for a Bloody Mary and some oysters!

Take care,
Julie Yeager, Director of Sales
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252 reviews from our community

Traveller rating
    129
    65
    29
    15
    14
See reviews for
75
110
3
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
Ringwood, New Jersey
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 31 July 2014

All of the reviews we have read about The Reeds seem to be very spot on. The location is perfect for wandering around Stone Harbor and the beach is a short two block walk, although the jitney is available if you don't want to walk. Having umbrellas, beach chairs and towels set up for you is a nice perk too. The hotel itself is very pleasant with a variety of indoor and outdoor hanging out areas. The "pool" is really just for dipping and the hot tubs are a bit small but the deck area where they are located is quiet and peaceful. For us, the highlight is the outdoor Water Star Grille which has gorgeous views of the bay and a great bar area with plenty of tables for outdoor dining. The food, as almost everything here, is pricey but it is also some of the best food we've had on the island and we've been coming to this area for years. The food on the indoor (Sax) restaurant is also very good though you can't beat the outside on a great summer night. Rooms are minimalist but very comfortable; bedding and pillows are of top quality. However, the shower space is very small and the shower head is too low for most adults. Turn down service (with a small albeit often inedible treat) is another nice gesture. The biggest problem is the noise; rooms facing the street hear truck and traffic very early in the am though thankfully, not too late into the night. The worst, however, is with the adjoining rooms. On our first day here not only did we hear the entire phone conversation of the woman next door, but we also heard tbe voice of the person on the other end. With a hotel that goes to so much trouble with the small details you would think putting effort into thicker walls should have been a given. Lastly, the staff is extremely helpful and friendly and seem to be trying very hard to please their guests!

Room Tip: The Summer Escape package, for an extra $20 a night, will give you $50 in food credit at any of tbe...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Pielovr25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieY20, Manager at The Reeds at Shelter Haven, responded to this review, 4 August 2014
Thank you for the kind review. I'm so glad to hear your experience was enjoyable -- we're doing our best to provide amazing stays for our guests. While it sounds like you were mostly pleased, I wish you would have let our 24-hour concierge know of the noise issues. We're always happy to assist. That aside, we hope to see you again soon. We look forward to your return.

Thanks again,
Julie Yeager, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

The Reeds is a wonderful place to stay on the Jersey shore. My husband and I had a wonderful time. Location is amazing! Shops, walking distance to beach (hotel offers shuttle service), restaurants, you can't beat it. Rooms are a little pricey ($500 a night) but it was worth it. We already want to plan our next trip before the Summer is over.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Ace711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieY20, Manager at The Reeds at Shelter Haven, responded to this review, 23 July 2014
Thank you for choosing us for your getaway! Stone Harbor is such an amazing town and paired with The Reeds, it is the perfect combination for a relaxing summer vacation. Let us know if we can help with the planning of your next vacation! We are excited to have you back.

Hope to see you soon,
Julie Yeager, Director of Sales

PS. We are open all year so don't forget about us this winter when you are ready for a relaxing escape!
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springfield, pa
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

The Reeds at Shelter Haven in Stone Harbor is nicely situated in the center of town with some dock access onto the Bay. It is relatively new and beautifully maintained. They have a great little beach service where they will take you to the beach (only about 2-3 blocks away), set up chairs and umbrellas and give you your beach tags, all with the cost of the room. The rooms are nice and roomy and some come with balconies. The biggest issue with The Reeds is that they most definitely are out for large group or wedding business as most of the restaurants, lounges, deck areas are restricted mostly on the weekends with weddings and parties. So regular guests cannot enjoy the features of the property.
Like all Jersey Shore establishments, help is sketchy. While everyone is friendly and eager to please, there always seemed like lots of confusion. The Valet service and the attendants are
probably the least friendly of the group and it is a little annoying when you pull up in front of their umbreall station only to find 3 to 4 valet attendants stand there and stare at each other---like what do we do?
Also, it's difficult to book just a one stay here. We waited until a Fri afternoon to check availability an they were offering a one stay option, so we jumped on it.
Glad to see this property pop up and hope they make a good go at it.
Just be prepared to be turned away at certain spots.

Room Tip: Even their basic room is nice, but if you want a bay view, be prepared to hear lots of noise as the...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank brandbridgeltd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieY20, Manager at The Reeds at Shelter Haven, responded to this review, 23 July 2014
I'm glad to hear you were largely happy with your stay and that you enjoyed our property and amenities during your visit.

Although we don't specifically cater to large events and weddings, our location does make us a popular choice for these types of gatherings. Because we are very interested in catering specifically to our hotel and dinner guests during their summer vacations, we do not reserve weddings in the months of July and August. This is such a nice opportunity to welcome our guests to The Reeds without any interruptions to service in our restaurants.

Lastly, if you are ever having trouble booking a room, feel free to give us a call rather than booking online. Sometimes we can make some adjustments or find perfect fits over a weekend that can accommodate shorter stays. Similarly we offer one night stays all week from Sunday through Thursday if you are interested in a one night escape to the beach.

Thank you for the feedback! I look forward to having you back soon.

All the best,
Julie Yeager, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

The professionals at The Reeds made planning for our daughter's out of town wedding successful and low stress. The property worked very well for the size wedding we planned (120) and the food was terrific! The flow for our guests from the ceremony on the rooftop to the reception on the lawn to the reception on the ballroom was gracious and simple. Our guests had a great time, and didn't want to leave! Thanks.

Stayed June 2014, travelled with family
Helpful?
4 Thank sda222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieY20, Manager at The Reeds at Shelter Haven, responded to this review, 22 July 2014
Thank you so much for the lovely review. We are so thrilled that you, your family and guests all had a wonderful time at The Reeds. Thank you so much for allowing us to host this special occasion. It was so nice being a part of your day and we couldn't be happier to hear that the food and setting were perfect. We hope to see you visit again soon!

All the best,
Julie Yeager, Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

Where do I begin? I had my wedding at The Reeds on June 20, 2014 and the day could not have been more PERFECT!!! I had been in contact with Leslie P over a year and half before the big day and she was professional, timely and just a great coordinator to make the day flow flawlessly. We had our ceremony on the Sundeck and it was stunning. Cocktail hour took place on the lawn and the space was perfect for our 130 guests to sit and eat, stand and talk or hang out at the bar. Our ceremony in the ballroom was beyond beautiful! The decorations we brought to them was placed around wonderfully but the design of the room didn't need much decoration! The waitstaff and bartenders were helpful, polite and the service was great. Guests were in LOVE with all dinner choices, appetizers and desserts. The feedback we received from our guests was overwhelming. They fell in love with The Reeds just like I did. The views were spectacular and the weather could not have been better! A beautiful sunset took place during the reception and guests loved the inside/outside feel of the ballroom. I would recommend The Reeds for any future bride, private party or just a wonderful dinner out. I cannot thank all the staff at The Reeds enough for all they have done for us from day 1.

  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieY20, Manager at The Reeds at Shelter Haven, responded to this review, 15 July 2014
Amy,

Thank you for taking the time to send us such a beautiful review! It was a true pleasure hosting this very special day for you and Steven. We are so happy that we had the opportunity to celebrate this moment with you and your family. It was a true pleasure planning this day with you and we wish you a lifetime of health and happiness.

Congratulations!!!

Julie Yeager, Director of Sales

PS. The pictures that you shared are so beautiful. If you have more, we would love to see them.
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Saint James, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

Excellent location. Beautiful decor, amazing pick up and drop off beach service. Brings an upscale destination to the Jersey Shore. However, they need to find the right staff, you know the kind that actually knows how to get things done. Once they have an experienced staff, that knows how to deliver quality service the place will be that much better. We will return and hope they can put it all together. The prices are high but fair if they can get better.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JulieY20, Manager at The Reeds at Shelter Haven, responded to this review, 15 July 2014
Chris,

Thanks for writing such an honest review of your experiences with us -- we appreciate your feedback. We're thrilled that you were impressed with our property and really enjoyed the location, décor and amenities during your stay. I will be sure to pass along your thoughts on staffing. We take great pride in developing local talent. Training and educating our team on customer service is very important to us as we strive for excellence.

Thank you, once again. We look forward to welcoming you back soon!

All the best,
Julie Yeager, Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Reeds at Shelter Haven

Property: The Reeds at Shelter Haven
Address: 9601 3rd Ave, Stone Harbor, NJ 08247-1930
Region: United States > New Jersey > Jersey Shore > Cape May County > Stone Harbor
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Stone Harbor
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Reeds at Shelter Haven 4*
Number of rooms: 37
Official Description (provided by the hotel):
The Reeds at Shelter Haven is a signature 37-room hotel resort intimately connected to its natural surroundings – with a blend of sweeping waterfront views and refined interior aesthetics, complemented by clean, contemporary décor splashed with coastal style. The property is designed for individuals seeking a new and distinctive experience along the southern New Jersey coast. ... more   less 
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