We had the opportunity to stay at the Grand Summit in early November for a period of 10 days and had a wonderful time. If one is looking for a mega-resort, with all the "bells and whistles", this is not the place. However, if one is looking for a staff that is determined to make each guest feel welcome, then this is THE PLACE. Every employee that we encountered was incredible, and if we requested something, it was attended to immediately. We were so impressed with the staff in the restaurant each morning who greeted us not only by name, but also attended to our grand-daughter and made sure that she had what she wanted. How excellent! And, each morning, there was quite an assortment of food for one to start the day with.
While our room was small, it was comfortable and cleaned very well each day. Bottles of water were distributed midday, everyday.
The hot water and coffee, available in the lobby each day was certainly a bonus. But, I think that one of the nicest touches was the tray of spice cookies and the warm chestnuts that were in the lobby near the roaring fire late in the afternoon.
We also attended a wedding at the Grand Summit during our stay. The food was delicious, the service excellent, the atmosphere superb.
The Grand Summit is unique in the sense that they truly appreciate their guests and do practice the idea of providing good service. Yes, it is old and in need of attention. But, as they say, "Don't judge a book by its cover." It is warm, inviting, and provides an air of concern for the guests that is lacking in so many other venues.
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- Also Known As:
- Grand Hotel Summit
- Summit Grand Hotel