This hotel was clean and has just been renovated. Bedrooms are decent. Bathrooms are nice but vanity is small so not much counter space. Mini Frig in room is very helpful. Hotel offers a nice breakfast with plenty of tables.More
This hotel was clean and has just been renovated. Bedrooms are decent. Bathrooms are nice but vanity is small so not much counter space. Mini Frig in room is very helpful. Hotel offers a nice breakfast with plenty of tables.MoreShow less
Thank you for taking the time to write your review. I am glad that you enjoyed your stay with us and I hope that come visit us again the next time that you are in the area.
Being on tour, we stay at a lot of motels.. This BW was wonderful. Caring staff. Welcoming.. Room was very nice. Great Bed... Breakfast was also very, very nice... If we come back to this part of NJ, we will be sure to stay there again...
Thank you for your review. I am glad that you enjoyed your stay with us, and look forward to having you stay with us again.
There was an infestation of ants all over the night stand and they crawled on top of the tv controller. There was blood and mold on the walls . There was also blood on towels . In the email email they wrote that we were getting a smoking room but they wrote it in fine print so we couldn't read it . We were never told it would be a smoking room. The smell was awful and they wouldn't let us switch to a non-smoking room. I would strongly advise you not to stay at this hotel. it was just terrible. The staff was rude and when we advised them of the ant infestation they took over 8 hours to go and check the room for the ants. That is just so disgusting and unacceptable. I should have notified the department of health.
I am very sorry for the problems that you had at my hotel. I am also sorry that you booked a smoking room and we were unable to change it when you arrived. When I look at our confirmations the room type is in very large letters, so I am very interested to find out who you made your reservaton with. If you could please contact me at (856)848-4111 or email@example.com so that I can find your reservation, and resolve your issues.
All staff was polite and helpful. rooms were clean and comfortable, breakfast was delicious, staff in dinning room was helpful in answering and helping us to plan our day as was hotel desk clerk, The children enjoyed the pool which was clean and pool area was clean as well. We even ordered food and sat at pool area to eat, and enjoyed sitting there in the evening.
Thank you for writing your review. I am glad that you enjoyed your stay with us, and I hope you come back to visit again.
It can be difficult to travel with an infant but the staff went out of their way to be helpful and accommodating. I can not say enough good things. The only negative for my family would be that the beds were a little hard for our liking. Front desk, especially the night staff were rock stars and the breakfast attendant was absolutely wonderful.
Thank you for taking the time to write your review. We really appreciate hearing that our guests had a great stay with us.
We were late getting a room--trip changes beyond our control--but the night clerk at this Best Western was very kind and helpful. The room was extremely clean, cool, quiet and comfortable. The black-out drapes kept the room dark so we could sleep in. The complimentary breakfast was fantastic with a full line of hot breakfast items. If we're ever in the area again, we would definitely book another stay, here.
Thank you for your review. I am really happy to hear the nice things you said about my hotel and staff. I look forward to having you stay with us again.