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“Big, roomy, with some dirty surprises”

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Residence Inn Tinton Falls
Ranked #3 of 4 Hotels in Tinton Falls
Philadelphia, Pennsylvania
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Big, roomy, with some dirty surprises”
3 of 5 bubbles Reviewed 9 September 2012

Checked in to a "penthouse" unit - upgraded due to elite status. We were surprised to see a pile of dirty towels in the room and the kitchenette light fixture sitting on the kitchen table. After calling the front desk, the issues were quickly resolved. The night manager offered us some complimentary drinks and snacks - which was a nice gesture.

The two story unit was roomy. It was relatively clean, but a bit worn down. Beds, linens and furnishings were average. Having two bathrooms and a Murphy bed helped since I was traveling with my daughter and her friend. Breakfast in the am was ok - nothing fancy but more than adequate.

$179 per night seemed expensive for such an average property.

Property is off the main road, down a corporate/industrial road.

Room Tip: 2nd floor units better...2 story loft was great for family space.
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  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank mharad01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry B, General Manager at Residence Inn Tinton Falls, responded to this review, 20 September 2012
Thank you for taking the time to provide your feedback regarding our hotel. The engineer had just completed work in the room when you checked in to the room. He did leave some equipment and towels and was about to retun back when you were already settled in to room. Please accept my apologized for the engineer and the Residence Inn
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99 reviews from our community

Traveller rating
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    8
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • Any
English first
Easton, Pennsylvania
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 3 September 2012

the only negative to our stay was creeky floors. we were on a bottom floor. you can hear people walking around above you. unfortunately, the folks above us would come home at 2am and be up until 4am walking around. we were there with our 2 small children who are up early, so this was not ideal for us. i mentioned it to the front desk, but as i normally find when I complain about noise, the front desk doesn't really seem to care. this seems to be my biggest issues at hotels lately...noise.

the hotel is set up more like condos. there are many buildings split up into several units. the grounds are beautiful, its a really pretty setting.

Pool was great, free breakfast better than most. staff was friendly and helpful. Rooms clean and roomy.

overall i really liked it. if i went back i would try to stay on a second level unit.

  • Stayed September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank cmf1225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry B, General Manager at Residence Inn Tinton Falls, responded to this review, 20 September 2012
Thank you for taking the time to provide your feedback regarding our hotel. I do apologize for the noise from the suite upstairs. I wish I knew at that time ,so we could have moved your room.
I am glad you enjoyed the ohers parts of your vacation
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Orlando, Florida, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 September 2012

Housekeeping stole from us and we caught them. We had two coolers of stuff. Alcohol included. We went back to room and housekeeping was in room going through our things. Then we noticed the cooler and stuff missing. The house keeper acted like she had no clue what happened and then manager found our stuff somewhere. The only thing the manager did was comp 20.00 dollars.
Never in my life have I heard of such a ridiculous thing...

Room Tip: Don't leave anything of value in the room!
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Suzanne V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry B, General Manager at Residence Inn Tinton Falls, responded to this review, 20 September 2012
Thank you for taking the time to provide your feedback regarding our hotel. As I mentioned to you at the property, The room appeared empty with no clothes and housekeeping assumed the room was checked out and the food was left. After you informed me of the situation, my staff went back to the room and returned the food that was missing. Housekeeping department said there was no beer, when they were cleaning the room. As a good gesture, we offered the $20.00 for the 8 beers you husband said was missing. Our housekeeping department has been here an aveage of 12 years and never had a complaint of theft.
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Travellers are raving about these Tinton Falls hotels

New York City, New York
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 24 August 2012

Main thing to note about Marriott Residence Inns is that they have an indiscriminate pets policy. Meaning, they allow pets, but they do not have separate apartments designated as pet friendly. So, any apartment you get could shave had a pet in it recently. They claim to clean thoroughly, but anyone who has true dog and cat allergies (as I do) knows that the dander stays in the carpeting, drapes, etc.

Anyway, we rented a lovely 2 bedroom penthouse for a family weekend in August. Place was nice, but I was coughing and sneezing almost immediately. When I heard a dog barking next door, I realized I must be in the pet friendly section, so called the front desk to inquire. Basically, they said they could move me, but couldn't promise any other apartment wouldn't have the same problem.

Luckily, I had my antihistamines and inhaler, but it was a less than lovely stay for me.

Things to note: Place is supposedly only a few years old, but wallpaper was peeling in both bathrooms. Kitchen was fully equipped but no hangers were provided for our clothes and there were no luggage racks (whatever those wooden things you rest luggage on are called!). I had requested feather free room with extra foam pillows (even noted at check-in), yet all the pillows were down. Getting someone to answer at the front desk is almost impossible--you get voice mail and no one calls you back. We had to physically walk to the clubhouse where reception is to ask for the things we needed. (Front desk guy was great, but it appears only one person is managing an entire apartment complex!)

Positives: very quiet/soundproof apartment, very roomy, great kitchen, nice pool and hot tub

Room Tip: Try to stay close to the clubhouse because you are going to have to walk there for every request bec...
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  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Claudia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Schaghticoke, New York
Level Contributor
103 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 24 April 2012

My room did not have any of the issues one reviewer suggested. The beds were very comfortable, and there were no repair or cleanliness issues at all. The room was well-appointed, from sofa and chairs to flat-screen TVs. The property is showing a wee bit of age, but nothing that detracts in any way from the stay. Hot breakfast was very good for a hotel freebie (eggs, sausage, french toast, waffles, muffins, etc.), and the hotel staff was first-class helpful and friendly. On top of that, the price was lower than that for any of the area lodging of > 2* level (though this was on a weekend). Down sides? Very few. The TVs apparently have far fewer channels than they did at one time and than are listed in the book in the room (I am guessing this as a result of switching TV providers). The walls are a bit thin, and the rear end buildings do abut the Garden State Parkway.I would unquestionably return and heartily recommend.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Deejub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry B, General Manager at Residence Inn Tinton Falls, responded to this review, 20 September 2012
Thank you so much for your kind words. We look forward in seeing you in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
boca raton
Level Contributor
168 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
5 of 5 bubbles Reviewed 13 April 2012

Stayed 5 nights in this Residence Inn for the second time. Used Marriott points as they were running a special. We had stayed here a year ago and enjoyed it so we came back. While the property overall is showing some of its age, it is well maintained and the staff is attentive, professional and friendly. Special mention must go to the gentleman that was in charge of the food area. He was always smiling, polite, and caring. He would pick up your plate as soon as you were finished never failing to ask if there was any thing else he could do. He kept the entire area spotless and made the overall experience most enjoyable.
We had a King room and it was great. Kitchen stocked, all appliances spotless and in perfect working order.
We plan on staying here every time we go to back to NJ.

Room Tip: We had a second floor King on the right side of the property. No view but very quiet. Properties i...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Notanewbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Larry B, General Manager at Residence Inn Tinton Falls, responded to this review, 20 September 2012
Thank you so much for your kind words. We look forward in seeing you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Ana, California
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 25 February 2012

The rooms aren't very comfy or inviting and are laid out weird. There is carpet in the sink part of the bathroom which is a little gross.

The free breakfast is warm, free, and good. The staff is also friendly.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wakkoroti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Tinton Falls

Property: Residence Inn Tinton Falls
Address: 90 Park Rd, Tinton Falls, NJ 07724-9715
Region: United States > New Jersey > Tinton Falls
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Tinton Falls
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn Tinton Falls 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Residence Inn Tinton Falls Hotel Tinton Falls
Tinton Falls Residence Inn

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