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“Great Customer Service”

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Comfort Inn Toms River
Ranked #4 of 11 Hotels in Toms River
Certificate of Excellence
Reviewed 8 July 2013

Each time that we stay at the hotel, we received the best type of service more than at any other hotel in the area. I give this hotel the highest score possible. Each time that we have ever stayed here, the room was very clean and comfortable, It was greatto have breakfastavailable in the hotel each hotel. Also, there was no charge for it either. Each of the desk receptionist was well trained on all area of the hotel, It is easy to findthis hotel as you are going toward Seaside Height beach for us to enjoy on this trip. They answer all questions about shops and restuarants in the area and gave us good directions for them to

Room Tip: Just ask for Pat, the hotel nanager and she will give you the best service.
  • Stayed: July 2013, travelled with family
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Thank bettythompson1278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (193)
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132 - 138 of 193 reviews

Reviewed 5 July 2013

Coming from Virginia, we easily found this Comfort Inn late at night. Desk receptionist was very pleasant both at night and the next morning. Room was clean, comfortable, a/c worked well. Breakfast was fine, and we were pleased that there was no additional charge for it. They're very smart to provide an instruction card to use on Trip Advisor, showing they welcome feedback and are a hotel fit for the 21st century and online searches.

Room Tip: Be sure to request a non-smoking room if you want one, because there are both.
  • Stayed: June 2013, travelled with family
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Thank Rich_D_VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 July 2013

I would like to thank you & your staff for a wonderful stay at your hotel.

From your desk clerks at the front desk to the cleaning staff, everyone was friendly & helpful. In fact, it was the saturday morning desk clerk, who let us know just how close we were to the beach. We went to the beach & got to spend a few more minutes with our family while taking in the sand & surf.

Thanks for your added touches & great staff for taking something thatt is normally a bit stressful (family) and making it fun.

Dear Ms Becka,

I would like to thank you & your staff for a wonderful stay at your hotel.

From your desk clerks at the front desk to the cleaning staff, everyone was friendly & helpful. In fact, it was the saturday morning desk clerk, who let us know just how close we were to the beach. We went to the beach & got to spend a few more minutes with our family while taking in the sand & surf.

Thanks for your added touches & great staff for taking something thatt is normally a bit stressful (family) and making it fun.

- Wendy Ocker

  • Stayed: June 2013, travelled with family
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Thank Indra200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

We know this area well. My wife and I stayed at this Comfort Inn for two nights. We were extremely happy with our choice. Although this is not a luxury hotel, it met all our expectations. The room, bath and accessories were in excellent condition and everything was very clean. The breakfast was the standard fare for this type of hotel but presented in a very satisfactory way. The Inn is not large but the footprint of the hotel is used very well. Outside the indoor pool is a very nice sitting area if one chooses to spent some time there. All aspects of this Comfort Inn were very clean, well maintained and generally speaking spotless. The staff was exceptionally friendly and helpful. Although we did not use the pool, hot tub or sitting area, we looked at these and they were extremely clean and inviting. The hotel is located across the bridge from the beach yet close enough to access these areas without any trouble but far enough away to avoid the congestion. We have often stayed in this locale away from the beach. There are ample places along this strip of road to have a nice, yet relatively moderate to inexpensive meal if one chooses to leave the beach, come back to the hotel before dinner to shower etc. We would definitely return to this Comfort Inn.

  • Stayed: June 2013, travelled as a couple
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Thank Richard W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2013 via mobile

Me and my fiancé ended up in toms river looking for a car dealership. However, after a few hours we found this hotel with a jacuzzi tub in the room. Very nice and big. Indoor pool was amazing and hot tub too. Price was for what I received. Would consider it again.

  • Stayed: February 2013
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Thank gabyybravo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2013

Very friendly staff priced right with my business budget.Room and bed was very confortable.Nice that they had free newspapers in the morning.Breakfast so so.Stayed at another Toms River hotel last week and they charged $5.00 for breakfast and much preferred to pay and get better meal.Road noise not a problem, Air conditioning nice and cool.Will stay again.

  • Stayed: May 2013, travelled on business
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Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

Stayed there the first of March, 13. The hotel was clean and the beds and pillows were comfortable. The breakfast was excellent. My main complaint was the terrible internet service. Very slow to almost nonexistent, I believe this was due to the number of people trying to use the same server, as it was a crowded hotel. The other thing was the built in DVD player on the television in my room didn't work, but I soon found the ther ewas a DVD stuck in the player. Got the DVD out and it was a hard core porn DVD. Kind of disconcerting.
I would stay again, but would hope that the internet access would be fixed. I would recommend this hotel to others as well. Just check the DVD player.

  • Stayed: March 2013, travelled with family
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Thank Roger Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia B, General Manager at Comfort Inn Toms River, responded to this reviewResponded 10 May 2013

Thank you for taking the time out of your busy schedule to comment on TripAdvisor.
We upgraded our internet service in mid March and since then have had no complaints.
We hope to see you in the future with a more enjoyable experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Toms River

Address: 2215 Route 37 E, Toms River, NJ 08753-6008
Phone Number:
Region: United States > New Jersey > Jersey Shore > Toms River
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 11 Hotels in Toms River
Price Range: £66 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Toms River 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Brand new hotel with indoor heated pool and spa, fitness center, plasma tv's & dvd players in all rooms, wireless internet and a continental breakfast with waffles. ... more   less 
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Also Known As:
Toms River Comfort Inn

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