My daughter booked her rooms for her wedding 2 years ago. During that time, the sales managers changed 3 times. However, everything that was discussed in her original contract remained the same. If anything, it even got better. I think for us, the biggest perk was the shuttle buses. We were already scheduled to have them on Friday to take us to our venue, But my daughter asked if they could be added the night before for our rehearsal dinner and they added it on. The day of the wedding, my daughter had hired an outside limo company to take her, the bridesmaids and the parents to the park for her preview and wedding pictures before the ceremony. However, the limo arrived from NYC and didn't have air conditioning. It was 95 degrees out, and way too hot for us to be in a limo blowing hot air. When we asked Silas, the person in charge of the hotel shuttle buses, what he could do for us, he stepped right up. He rearranged their schedule and got everyone to the park for pictures. Not only did they do that, but they also picked us up exactly one hour later with a cooler full of water (as it was extremely hot) and got us to the venue on time. Then they went back and brought all of our guests (30+ rooms booked) to the venue as well. When the wedding was over, they came back and shuttled everyone back to the hotel. When we left the venue, we had to bring about 6 large tote boxes back and had no room for the flowers. When they heard that we were going to leave the flowers, one of the shuttle drivers went back, without even being asked, and retrieved all of the flowers. Kudos to Silas and Rodney. You saved the wedding day, and it will never be forgotten.
As far as the rest of our stay, everything went well. Front desk was very accommodating. They got everyone to their rooms with their gift bags. Bar was open until 1:30am after we got back from the wedding. All our guests were extremely happy with the breakfast buffet the next morning. Waiters were very accommodating and made sure that the guests were happy.
When we booked our rooms 2 years ago, the hotel had plans for renovations that were suppose to be done before the wedding. Unfortunately, that didn't go as planned. But it did not matter to any of the guests. They thought that it added a sense of charm and a family feel to the event. Other than 1 air conditioning issue, (of which maintenance and the front desk made good on) everything went beautifully.
I thank Erica, Andy, Silas, Rodney, and the rest of the staff, for helping to make my daughters wedding dreams come true.
- Official Description (provided by the hotel):
- The Somerset Hills Hotel, central New Jersey's hidden gem, offers boutique style accommodations and full service features including 111 spacious guest rooms, The Tap Room bar & lounge, full service restaurant with in-room dining, outdoor pool, fitness room and over 5,000 square feet of function space. Centrally positioned between NYC and Easton PA in the hills of Warren, NJ. Come experience the new style of the Somerset Hills Hotel. ... more less
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- Also Known As:
- Somerset Hills Warren