I always think you can tell a lot about a hotel by the initial contact with the clerk at check-in. In this case, the Somerset Inn is lucky to have a professional like Kathy working the desk.Kathy did a great job explaining the hotel amenities and the area to me at check-in. I also saw a few rooms had balconies and she was able to move me to a room with a balcony while maintaining her smile the entire time.
The room itself as clean, spacious and bed were comfortable. Nothing special to say about the room but no negatives either. Only issue was it seemed that they set it so the AC could not be turned below 70 so it as a little warm.
The gym is small but functional for a one or two night stay.
The restaurant was nice with some hits on the menu but some misses too. Service was great in the afternoon and at night; the breakfast service was among the worst ever as the servers basically stood around rather than coming over to take my order and when they brought the food they just dropped the plates without a word.
Was there for a week and really enjoyed the hotel, except for the breakfast which after the first day I just went to restaurants in the area instead.
Also, when checking out the was an error on the bill but I was relieved when I went to the desk and saw that the pleasant clerk from check-in (Kathy) was there and she fixed the issue quickly and professionally.
Will stay there again when I'm back in the area.
- Official Description (provided by the hotel):
- The Somerset Hills Hotel, central New Jersey's hidden gem, offers boutique style accommodations and full service features including 111 spacious guest rooms, The Tap Room bar & lounge, full service restaurant with in-room dining, outdoor pool, fitness room and over 5,000 square feet of function space. Centrally positioned between NYC and Easton PA in the hills of Warren, NJ. Come experience the new style of the Somerset Hills Hotel. ... more less
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- Also Known As:
- Somerset Hills Warren