We stayed here for one night while in town for a wedding. I called several times prior since we were flying in & needed a place to get ready prior to the ceremony, but they kept giving us the run around. We also asked to be in a connecting room to our friends. We checked in (only thing that went smoothly), but the elevator wasn't working so we could only go to the fourth floor & then take the stairs to the third. The hallways stunk of cigarette smoke. The ice machine didn't work on our floor, or the fourth floor. The room was dated, dark & dingy. The wallpaper was peeling & the bathroom counter was rotting. No fridge in the room. Extremely uncomfortable bed. The worst part of the night was when we tried to take the "shuttle" to the reception. We went down to the lobby at 5:15 to wait for the two shuttles at 5:30 & 5:45. The shuttle was actually a van that fit maybe 15 people (for a wedding with 300+ people attending). They added more trips, but after about 5 shuttles and 90 minutes later, we decided to take a taxi. The taxi service in town must know what a disaster the shuttle service is as they were waiting outside the hotel. Same problem getting back, but another friend offered us a ride. The bar was tiny & dirty. They said the bar was open til 2am but last call was around 1am. The next morning, there was a breakfast which was nice and the staff was relatively friendly. While we were in the lobby saying our goodbyes, we didn't notice anyone staffing the front desk for almost 30 minutes - which was odd considering it was check out time. I know they're doing renovations, but this place needs a lot of help. Don't stay here - we would have picked another hotel except we were planning on using their shuttle!
- Official Description (provided by the hotel):
- The Somerset Hills Hotel, Central New Jersey's hidden gem offers boutique style accommodations and full service features including 111 spacious guest rooms, The Tap Room bar & Lounge, Full service restaurant with in-room dining, outdoor pool, fitness room and over 5,000 square feet of function space. Centrally positioned between NYC and Easton PA in the hills of Warren, NJ. Come experience the new style of the Somerset Hills Hotel ... more less
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- Also Known As:
- Somerset Hills Warren