Someone forgot they were in the "Hospitality" business. At almost $150.00 per night for the decor of decades paste and the current remodel "In Progress " The price was very high, the best part of this place was the curb appeal of the front.
For a Saturday this place was kind of a ghost town and didn't see many people staying here or using the bar or restaurant.
Getting Coffee in the morning was a shocking joke, I was shocked to learn on weekends they do not set Coffee out for the Hotel guests, Really! that is reserved for those who only enjoy coffee Monday through Friday, Even lower cost brands keep the coffee on and hot in the mornings for their guests paying less than 1/2 per night, they want you to use the tiny coffee packet in the room with no cream, Have you ever wondered how those are cleaned or if they are cleaned.
Sunday I was lucky to have a smug front desk clerk tell me that no coffee on the weekends was normal for a corporate brand and he was surprised I did not know that and looked at me like I was the crazy guests for expecting coffee with my $139.00 a night room before the local taxes. I guess every other hotel has just spoiled me in the morning with the complimentary coffee, I also found out on Monday morning that you can't get coffee before 6:30 am, Nope, I had to wait 15 minutes as I discovered this guy actually will not budge on when he sets the coffee out for guests, wow. I have never been made to feel like I was inconvenient by a hotel before.
Save yourself some cash and disappointment's and stay at a national brand where you can expect industry consistency in both decor and guest services.
I will be back to the area but will not stay here ever again.
- Official Description (provided by the hotel):
- The Somerset Hills Hotel, Central New Jersey's hidden gem offers boutique style accommodations and full service features including 111 spacious guest rooms, The Tap Room bar & Lounge, Full service restaurant with in-room dining, outdoor pool, fitness room and over 5,000 square feet of function space. Centrally positioned between NYC and Easton PA in the hills of Warren, NJ. Come experience the new style of the Somerset Hills Hotel ... more less
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- Also Known As:
- Somerset Hills Warren