The hotel looked pleasant enough when we entered; clean, modern and bright. The check-in process was not up to Hilton standards. Though we were checking in a little past 5:00, we were told the room was not ready, in fact, the front desk attendant left for over 10 minutes to personally check the room. In the meantime, another guest approached the front desk to ask the other attendant how much longer for his room to be available. Our front desk clerk returned and confirmed the room was not ready. When asked how long until the room was available, he said he would switch rooms and promptly gave us keys. Hilton needs to place more emphasis on training their personnel.
- Official Description (provided by the hotel):
- The Hilton Garden Inn Mount Holly Westampton hotel is the premier facility in the Burlington County, Central New Jersey area. The hotel is located in Westampton Township and nearby Burlington/Mount Holly areas. Halfway between Philadelphi and New Yorik, you'll find Westampton just off the New Jersey Turnpke, Exit 5. Completed in 2009, the Hilton Garden Inn is quickly becoming the place whre both business and leisure travelers are calling home. Moorestown, Cherry Hill, Mount Laurel & McGuire-Dix-Lakehurst Base are nearby. ... more less
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- Also Known As:
- Hilton Garden Inn Mount Holly / Westampton Hotel Westampton