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“Treated With Class!”

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HYATT house Parsippany/Whippany
Ranked #1 of 6 Hotels in Whippany
Certificate of Excellence
Asheville, NC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Treated With Class!”
Reviewed 5 September 2006

This was a great long term stay hotel. The staff was always very friendly and helpful, and the hot breakfast bar daily was great. The only problem that I saw was the carpeting in the rooms was coming up and needed to be stretched out or be replaced. Other than that the overall stay was excellent and I would highly recommend this hotel to others.

Stayed August 2006
Helpful?
2 Thank puppyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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415 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
uk
Level 5 Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 25 May 2006

I have stayed here for about three weeks in May 2006, plus a week in May 2005

Pluses:

Huge rooms, well equipped. Great to have kitchen
Free fast internet
Pool looks good (not open till end May)
Near major roads, but in green woodland (deer spotted)
Bed exceptionally comfortable
Not too far from shopping/restaurants (by US standards, but NOT walkable unless you are happy to dodge across an 8-10 lane highway)
Lovely cycle ride around Lake Parsippany ( I brought a bike with me)

Minuses

Shabby. I stayed in 3 rooms, and all 3 had rucked up carpet.
Not that clean. Heavily dusty behind bedside tables in all rooms. Used condom wrapper under bed in one room (4 days and it didn't move)
Dark. The windows do not let in much light and the lighting is not very bright unless you use kitchen light which is harsh
Very noisy aircon - sounded like jet engine. I left it off as not needed in May
Overall decor looks very 1980's to me.
Bathrooms look a bit like a cheap motel. What is it in the US that tiling does not exist? Large plastic wall panels look cheap. Plastic shower curtains look cheap. A toilet seat with a gap across the front? In Europe that is for prisons!

Regarding earlier comments about racism ("The staff is openly racist to any non-whites") based upon my experience the staff were mainly black at the front desk, and therefore it seems unlikely that they would single out non-whites.

Regarding kids peeing in the pool, they all do it, there is no such thing as chemicals to change colour (and even if there was, adults do just as much). The chlorine etc in the pool will be more than enough to counter the urine anyway.

  • Stayed May 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jmccuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewistown, PA
Level 6 Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 May 2006

I stayed on a Saturday night and the place is excellent. The weekend rate was around $80, which was great for a room like this. The hotel is in a quiet location set back from the road. A full living room with a sleeper sofa, a full refrigerator and 2 TV's with excellent cable choices, made the place seem more like an apartment than a hotel room. Breakfast was ham, eggs, donuts, cereal, juice, and coffee. I would highly recommend this hotel.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jeff A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 August 2005

WARNING...the pool is like a city pool with yelling screaming and horrible behavior. No wonder no adults went into pool, they knew their kids were peeing it up!!! Stay here if you do NOT plan to use the pool!!!

The hotel is BEAUTIFUL and rooms are CLEAN and staff is VERY FRIENDLY. I LOVE the PLACE. Thats why I gave it EXCELLENT, BECAUSE THE HOTEL AND STAFF DESERVE IT. The guests that stay there on a regular basis ruin in it for everyone else. The majority of the guests there were rude and inconsiderate at poolside. The pool area was dirty with old clothes and garbage everywhere due to kids going out of control.

The next day the pool area was closed because kids peed in Hot tub (all of them were under 16 year minimum). The kids didn't belong in there in the first place! The PARENTS fault once again!!!

I appreciate the hotel's concern for our health and of course I understand why they closed it. I also understand that the hotel cannot be fully blamed for improper behavior of children, BUT they should try to enforce parents into controlling their children to abide by certain rules.

Out of the 40 kids that were there, I only saw 3 use the bathroom in the one hour I was down by pool, not realistic. 100% the parents are to blame, but maybe the hotel could fine these people for improper behavior as an incentive to get them under control.

I really love the staff and the hotel itself and would LOVE to come back. But if every weekend has the craziness and dirtiness of the guests, its a major turn off. I really hate giving bad reviews.....

The hotel should purchase the chemicals that change color indicating that a child urinated in the poll and then should FINE the PARENTS $$$$!!!! It may help control this horrendous problem!!!!

It's a shame, because I heard from a few guests that other guests (who come every week)are ruining it every weekend for everyone else.

  • Stayed August 2005
    • Value
    • Rooms
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 31 July 2005

I got a great rate for my family but is was the most horrible stay at any hotel. The staff is openly racist to any non-whites and is rude to everyone. Complaining to the manager (Craig Sandler) did not help at all !

  • Stayed July 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southeast PA
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 28 January 2005

Had to stay in the Parsippany area on business and reserved a room at the Summerfield Suites in Whippany, NJ. This is a fairly new property with big rooms and a door seperating the living area from the bedroom bathroom. Each room has a small kitchenette with a full sized stove, refrigerator, microwave, dishwasher; like a small apartment! Included is a manager's reception between 5:30 to 7:00PM offering complimentary light appetizers, beer and wine. Free hot breakfast in the morning is great as well. I imagine the outdoor pool which is ringed by the hotel property would look great in the summer, but for now it is snow covered. All in all, this is a teriffic property for just one night or for an extended stay.

  • Stayed January 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank WCJames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about HYATT house Parsippany/Whippany

Property: HYATT house Parsippany/Whippany
Address: 1 Ridgedale Ave, Whippany, NJ 07981-1032 (Formerly Hyatt Summerfield Suites Parsippany/Whippany)
Region: United States > New Jersey > Morris County > Whippany
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Whippany
Price Range (Based on Average Rates): ££
Hotel Class:3 star — HYATT house Parsippany/Whippany 3*
Number of rooms: 135
Official Description (provided by the hotel):
Located in the business epicenter of Parsippany, New Jersey, the Hyatt House Parsippany/Whippany offers business and leisure travelers easy access to popular tourist destinations including Mennen Sports Arena, Mayo Center for Performing Arts, Knoll East/West Country Club’s, and Meadowlands Sports Complex. Guests also enjoy our close proximity to premium shopping at the Mall at Short Hills, Livingston Mall, and the Willowbrook Mall. Take our complimentary shuttle and explore the neighborhood within a five-mile radius. We provide extended stay, hotel-wide amenities that include: * All newly renovated, spacious suites with deluxe, in-room amenities * 24-hour Dining options, like the 24-hour Guest Market * The all-new H Bar, with shareable small plates and premium beers, wine, and craft cocktails * Complimentary Morning Spread daily hot breakfast, so you can wake up refreshed * Keep up-to-date with your workout routine at our 24-hour Fitness center ... more   less 
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Also Known As:
Hyatt Summerfield Suites Parsippany/Whippany Hotel Whippany
Hyatt Summerfield Suites Whippany
Summerfield Suites Whippany
Hyatt Whippany
Whippany Hyatt
Whippany Summerfield Suites

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