We arrived first weekend in May 2013. It was freezing. Motel had windows open and rooms were very cold. Small space heater on wall for 2 BR Apt unit. Asked manager for extra blankets, as none in room but very thin bedspread, with large tears on them. Manager informed me he just remodeled rooms and spent over $10,000. Said i was a snob and should be staying at Hilton instead. Motel advertised as having free Wifi, but there was no signal unless you sat outside your room on patio. Also advertised open heated pool, but pool closed and not heated.
After remarks from manager and no success with blankets, inquired about canceling our resv for 2nd night. Manager laughed and told me no refunds for any reason. I had 2 children with me, plus I was 8 months pregnant. Manager very rude and hostile when confronted.
Spoke to Expedia who advised us to check out and call them back. Then, after 2 hours talking with multiple operators, finally spoke to customer service rep who refunded us fully.
Would never recommend this place to my worst enemy!!!
Expedia customer service reps tried to be helpful but hard to follow when they keep bumping you from operator to operator. 2 hrs sitting in a Mc Donalds on cell when you're supposed to be starting vacation, not my idea of a good time!
- Official Description (provided by the hotel):
- Seafoam has excellent facilities to make your stay enjoyable along with newly renovated bedrooms, bathrooms & kitchens with marble floors as well as new windows in every room. Each room is air conditioned, has an iron, microwave and color, cable TV. and WI FI freeOur outdoor, heated swimming pool has been renovated for the 2013 season. There is free parking, professional room service, 24 hour front desk, free local calls along with 6 barbeque grills. We offer a complimentary Morning coffee. Fire Safety Certified. You will have an enjoyable st ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, getaroom.com, 5viajes2012 S.L. and Cancelon so you can book your Sea Foam Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sea Foam Hotel Wildwood
- Sea Foam Wildwood