My mother and I spent about 2-3 weeks on this website and many others trying to find a place to stay. We are very spoiled sad to say and we didn't want to stay in a motel. The Bolero was not our FIRST choice hotel to stay at. The ones we really wanted (Pan America, Port Royal, and the Pier 6600) were either booked or to expensive. We went down for a dance competition but just for one night. I got home tonight actually. After coming to this website I was eager to come home and write my review since I've read so many and they've all HELPED me!
I took one of the other posters advice and stayed at the Hotel part. We booked the Type A. SInce we weren't 100% sure were we wanted to stay we called a week before we were going to Wildwood. The first person my mother talked to was nice it was a women, but she put my mom on hold and a man answered the phone. This man we came face to face with a few times during our trip. I'm guessing he is the owner but I'm not 100%. He has no people skills and in my opinion should NOT be running a hotel! He was rude, and not friendly at all! Before my mom hung up the phone with him he said in a nasty tone "HOPEFULLY YOU'LL GET THE RESERVATION IN THE MAIL BEFORE YOU LEAVE". Thankfully we did two days before we left but thats besides the point.
We checked in around 4:30pm when we drove up I have never seen the outdoor pool and right away saw why the other people who reviewed this hotel didn't like the motel part! It was a DUMP sorry to say. There was only stairs (as what I could see) three levels and I'm most positive all the rooms faced the street/pool area. We walked up to the loby doors after parking and I saw the outdoor pool. Very small, but clean as what I could see and there were two hot tubs. Checking in was not fun, the guy who gave my mom an attitude on the phone gave her one when she checked in. He ignored us for about 5-10 minutes and let my mom stand there waiting. He was talking to a "friend" and then was on the phone very rude. We finally got our room and it was on Floor 5 room 5008 facing the beach side. DO NOT FACE THE BAY SIDE YOU WILL BE LOOKING AT THE UGLY ROAD. We got the two rooms it had a king size bed, sofa bed (which we didnt' open), a wet bar with a sink, microwave (which we didn't use) and a small refrigerator which worked great and was clean. The AC worked but it would go from hot to cold and not stay in the middle.
The Room- The room was clean and neat. The walls need to be painted BADLY, the were ugly boring white and had many marks on them from wear and tear. The couch was ripped but the rug was nice. The light above the wetbar had no lightbulb in it, the screen from the window was broken and was just sitting on the floor.
The Bedroom area- the bed was HARD AS A ROCK! I had to dance at 8am this morning and I'm lucky if I got 5 hours of sleep on that thing! The pillows were nice and soft but the bed was horrible! There was NO ALARM CLOCK OR ANY CLOCK AT ALL IN THE ROOM! Thankfully I brought my own or I would've been in big trouble. There was one nightstand and a lamp which had a very dim light bulb in it. There was also a TV and a very small closet with no closet doors, no mirrors in the bedroom either.
The Bathroom- the bathroom honestly was the nicest in the room in my opinion. IT looked like it was newly redone or just very very clean! There is no fan so it gets very steamy when your taking a shower. The light was very dull so I couldn't see much in there. The water in the shower kept going from cold to hot.
We didn't eat at the reasturant because we were there for dinner and they only had fancy dinner entre's which was VERY expensive! We looked in though and it looked very nice, clean and it was a great place and BIG! I would recommened it for Lunch. We ate across the street for dinner that night.
The POOLS- The outdoor pool like I said was very small and I didn't like that it was right on the street. I didnt' go swimming since we were there only for one night and not even for 24 hours. I went upstairs to go look at the indoor one though it was nice but VERY SMALL! No one was in it though since it was closing in 20 minutes. The exercise area is great but as soon as you walk in they jump on your back! I wouldn't want to work out there espically if no other hotel guests are there because they have about 3 workers up there and its freaky if you ask me.
The Elevator- Ok the elevator is VERY slow and there is only one! THere is no AC in it or fan so its very hot in the summer time. IT BROKE DOWN AT NIGHT. My mom went to tell the manger (i'm guessing) and he was nasty about it. Pretended like he didnt know about it. So after a very long day of traveling, walking ect... we had to climb over 5 flights of steps to our room. We weren't happy about that and of course no appology of any kind.
The Checkout- When my mom went to check out this morning there was no thank you for staying here, hope you had a good time, nothing! They just said "ok your good to go" thats it! Thats very poor business in our eyes and very poor on their part. My mom works with people every day and if she was like that with a costumer she would've gotten fired.
Overall the Bolero was a nice hotel with minor setbacks. Was it worth $156.00? NO of course not! But its prime time season and its a hotel! Again don't stay in the motel part! If you want a big pool area and a nice place to "vacation" I wouldn't book this place hontestly. Its was ok for a one night stay for a dance competition but for a vacation with a family ect.. I wouldn't stay here. i would check out the other HOTEL's! They are nicer in the WIldwood Crest area! This Hotel isn't on the boardwalk or beach. Its almost right across the street from the amusment park area and it does get very NOISEY!
I know this is long but I hope it helped! Feel free to contact me with any other questions or concerns!
I'm going to break this up in pro's and con's
1. It was a Hotel
2. There was an elevator
3. Indoor pool
4. NIce reastuarnt
5. Quick walk to the boardwalk attractions
1. Elevator broke and they didn't even care
2. Pool location outside
3. Motel Area!
4. Bed was hard as a rock!
5. No Clock in the room at all!
6. TV had very bad reception in both rooms
7. Bathroom had no fan
8. Service/staff was rude and not friendly
9. Only one elevator and its so slow!
10. not alot of parking
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com so you can book your Bolero Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Bolero Hotel Wildwood