We have been staying at the Caprice Motel for 9 years. This was our last year staying there. Our manager the last 8 years was a wonderful woman who "took care of things". The owner made a terrible mistake letting her go to save money. The new manager was not friendly or welcoming, I never saw him come outside to speak to the guests around the pool like the previous manager did. I witnessed the pool be cleaning 1 time in the 13 days we stayed there. In the past, the manager made sure the pool was cleaned on a daily basis. In fact, my husband was at our doctor today and he has a bacterial ear infection from the pool. Our maid emptied trash, made the beds & left us clean towels....no cleaning was done. About 5 days in we finally asked her if she could sweep and mop the floor, this should NOT happen! There are many families who are "regulars" that we've seen year after year since we all go the same week coincidentally. No one, and I mean NO ONE was happy this year.There was a lot of chatter outside at the pool and everyone will be looking for a new place to stay next July. A family that had 4 rooms, yes, 4 rooms, that's a lot of $$$$....the went to the store and bought a swiffer wet jet and bleach to clean their own floors!!! Guests should not have to do that to feel clean!! I believe the owner just doesn't care about anything but the money. In fact when my Mom approached him to ask a question, he LIED and said he was part of maintenance!! I know who he is, like I said, we've been there 9 years!!! It just proves he doesn't want anyone to know he's the owner because of the complaints!! This was such a great location to the boardwalk too!! Time to move on.
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- Also Known As:
- Caprice Hotel Wildwood