The front desk were more experienced in Customer Service. I believe the old hags that work at the front, do not know one thing about treating people in a way to make them want to come back to this location. If it were my hotel/beach club/suites, I would make sure that my staff were friendly, courteous, and easy to talk to.
This is our second year staying at this hotel and I love it. But the staff make it more of a bad experience. Since it is just my fiance and I, we always get the Type A suite, which is wonderful. It comes with a kitchenette, full bathroom, blow dyer, big TV with dvd player, toaster, fridge, microwave, stove and other small things. The first room that we had was nice, clean, and large. Now the room that we had for this current visit is still large, but blemishes in the bathroom. No mold but rust around the bathtub and sink. One thing about me is, I HATE MOLD AND RUST STAINS.
In all, I would have gave it a five star rating but I took two points off for the bathroom and the front desk staff. Otherwise, everything was excellent. We also met some cool people here.
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- Also Known As:
- The Diplomat Hotel Wildwood
- Diplomat Hotel Wildwood