After reading many reviews on this site, we decided to book this hotel for a last minute weekend get away. We should have known there must have been a reason there was still vacancy. Upon our arrival we walked into the lobby of the motel to find the owner Joanne fighting with a guest who was also checking in. She was making a fool of herself by trying to belittle the guest. As well as saying this was her 3rd argument of the morning so her fuse was low, our arrival time was 10:00 am. I wonder how many more arguments she had that day. Whatever happened to the customer always being right? At the very least she could have held her composure. As far as I am concerned, a business person should not conduct themselves in this manner especially not in front of other customers. I started having second thoughts right away, had another hotel had vacancies I would have left.
We got to our room, only to find black mold all over the bathroom including the ceiling. The white towels are old and stained. The water pressure was minimal. The hotel and rooms look like they have not been touched since it was built in the 70's. The service was all around terrible. I can not think of a better way to describe it than to say it is a dump, dump, dump. Needless to say I will not be booking this hotel next time I am in Wildwood Crest. Found the owner Joanne to be very unpleasant. I would not consider this hotel again.
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- Also Known As:
- Villa Nova Hotel Wildwood Crest