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“Ants in kitchen, broken tv in bedroom and mean old lady at front desk.”
Review of Monterey Resort

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Monterey Resort
Ranked #60 of 68 Hotels in Wildwood Crest
Reviewed 9 June 2013

Our stay was ....ok. We had a good view of the ocean but that was the main perk. It rained almost the entire weekend and we had a kitchen with ants roaming about and a bedroom with no working tv. Then, on Sunday, we tried to get in a bit of extra pool time since we hardly got to use it due to rain on Friday and Saturday and we were shoo'ed off the property like criminals. We have two young boys who were dying to get in the pool too. Won't ever go back or recommend it to anyone. Stay far away!!

  • Stayed: June 2013
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5  Thank Angiet3902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 - 76 of 102 reviews

Reviewed 2 June 2013

Room /Unit# 208 - Husband, myself and toddler stayed in a one bedroom (it had 2 double beds and a pullout sofa in the living room). Very clean , we were pleasantly surprised to find plates , cups , silverware and cookware in the room . Small kitchen, full size fridge, microwave . Decent furniture , a flatscreen TV, a little outdated decor but we didn't spend a lot of time in the room anyway. It served us well . Staff was nice, & accommodating and it was an enjoyable time. Very close to beach and a trolley to take you to the Boardwalk. Will be back again later this summer

  • Stayed: June 2013
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1  Thank Saleschick5143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

We rented room # 205 in June 2012 for 4 adults and 2 children we had a great time. When we came home me and my husband decided to book again we booked for aug 18 through to the 23rd for 13 people we had room #205 (at $255 a night)and room #305 .On Tuesday aug 22 we spoke to the maid because only one bed was done out of three which is fine then we left to enjoy our day .When we got back we noticed that the Maid had helped herself to candies (never opened ) in my drawer , took my sons flip flops ?, and his Nintendo ds 3d and 7 games charger ect ........ My friend staying with us in the room #205 noticed her 6 bran new shirts from Guess missing and 3 kid movies from her twins gone. When we notified management she said she would be calling in the maid to speak with her ( maid has only worked for the Monterey for a week ) but they needed a translator. we didn’t hear from her again when we asked young girl at reception she said well you will have to wait till she gets back because today is her only day off ??????????????? We wasted a day of our vacation because the manager couldn’t be bothered to help us? She came back at 5 / 5:30pm and called the cops and didn’t even come to see us in hotel room when asked why she didn’t come up the other girl said she is still off duty!!!!!!! if manager takes off their should be a person behind counter ready to also handle any situation .we made a police report so did 2 other rooms room # 204 and # 206
one was missing a bottle of perfume and one was missing a smart phone . Thankfully our friends staying on the 3rd floor room 305 had a different maid their stuff was safe? but the part that gets me the most was the manager ignored the problem gave maid a heads up on the situation so maid never showed up and wasn’t fired ...... but was only coming back on the 24th .......... then we were ignored by manager for the rest of our stay like we were the thieves. ocean property management also said oh well u wasted a day and a half waiting for the manager to do something and we lost about 600 $ worth of stuff and it was ohh to bad it’s in the cops hands now NO compensation at all was offered we had to argue to get heard and finally ocean management property finally gave us 300$........ What is that nothing........ nice vacation huh ......she ( the manager )didn’t even come up too look at our room, was not cleaned no toilet paper , no towels , just beds were made and garbage removed and candy in front of maids room but manager couldn’t be bothered, it was her day off!!!!!!!!! (The officer took time to look) .......there were other condo owners there that tried to help us and they too were disgusted on how we were abandoned.... So we will NOT be returning to the Monterey because the staff just doesn’t care and clients are not valued but ignored.

  • Stayed: August 2012, travelled with family
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5  Thank rozy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2012 via mobile

The stay was good except the people above us was loud. I was worked up early every morning with heavy walking,chairs sound like they were pushed across the floor, ceilings seem too be thin. Other than that, I enjoyed my stay. I will be back next year. This was the first year I heard a lot of noise above us.

  • Stayed: August 2012
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Thank Traceyturney60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2012

We rented from the condo owner, so we didn't have housekeeping services, which was ok. I was disappointed in the size of the place. The kitchen was tiny - no dishwasher, & the living room was barely there, but It was clean. Beds were ok. The location was very close to the beach & the pool was nice. Had no run-ins with the owner. We were on the 3rd floor, so not having an elevator was a pain. It was also far from restaurants. I liked being so close to the beach which was very clean, but not the size of the condo - should have just gone with an efficiency.

  • Stayed: July 2012, travelled with family
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3  Thank cbdtech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2012

2nd time at the Monterey Resort. 1st time had 3rd floor ocean view. it was nice just hated the stairs but over all room was nice. Got WIFI no problem and manager and staff nice.
this year we were up graded to ocean front from 2nd floor room. My husband and I though we got lucky..thats were we were wrong. Room stuck in the 70s shower was bad..barley got water out of the shower head. Beds felt like we were sleeping on concrete. woke up every morning stiff and neck and back problems. and the only way to get WIFI was to go out to the pool area. could not get it in out room. For the amount of money we paid NOT worth ocean front. Love having the beach right there and a pool..think we would rather have 2nd floor. we left a night early to get some sleep. manager very nice. Hotel needs serious up grade

  • Stayed: July 2012, travelled as a couple
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1  Thank Nancy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2012

LOVED this place. Great rooms, very clean, comfy and beachy. Can see the ocean while sitting at the kitchen table. Family friendly place. I will be back!

Room Tip: avoid 3rd floor, no elevator and narrow stairs, view from 2nd floor is just as good
  • Stayed: June 2012, travelled with friends
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Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Monterey Resort

Address: 410 E Monterey Ave, Wildwood Crest, NJ 08260-3698
Phone Number:
Region: United States > New Jersey > Jersey Shore > Cape May County > Wildwood Crest
Amenities:
Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#38 On the Beach Hotel in Wildwood Crest
Price Range: £62 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Monterey Resort 2*
Number of rooms: 35
Official Description (provided by the hotel):
The Monterey is located on the beach at the southern end of Wildwood Crest. Rooms have a beautiful beach and ocean view. Two-room efficiencies and 2-bedroom efficiencies are available for rent. Family oriented with heated pool, shuffleboard, ping pong and pool table. Great family specials. Close to many activities such as: boating, miniature golf, shopping and restaurants. ... more   less 
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Also Known As:
Monterey Hotel Wildwood Crest
Monterey Motel Wildwood Crest

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