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“almost perfect, except”

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Montusi Mountain Lodge
Certificate of Excellence
turnhout
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“almost perfect, except”
Reviewed 15 April 2014

this lodge has everything going for it, location ! the lay out and cleanness of the cottages, the views ! wonderful! there are only two letdowns, the kitchen is fair, not great, and portions are to small.
but the biggest point is the staff, in all the lodges i have stayed during my three trips to Africa, this staff was the only one that really looked unhappy, they just couldn't produce a smile and they look unhappy in what they do.
One exception is the walking guide, ( a real zulu) this guy is a joy to accompany

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
2 Thank jean w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay C, Manager at Montusi Mountain Lodge, responded to this review, 16 April 2014
Thanks you very much for taking the time to post a review of Montusi. While I am happy that you found our lodge lovely, I am mortified that the friendliness of our staff let us down. Generally we get many compliments on the friendliness and warmth of our team so this coms as quite a shock.

Shadrack (the real Zulu walking guide) is a huge asset to our lodge and we greatly appreciate his character and contribution to the Montusi Experience and we are very glad that he made a good impression on you.

With regard to the portion sizes: I do apologise that you found the portions to be too small. We try to shy away from overwhelming portion sizes common in big hotels and are happy instead to provide second helpings of any of the dishes.

I will defintely address the issues you have raised, and I do hope that you will be able to return to Montusi one day to check up on us!

Thanks again for your feedback,
Lindsay Du Plessis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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304 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
London, United Kingdom
Level 6 Contributor
110 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 25 March 2014

This is a pleasent family run lodge in the Drackensberg Mountains, an ideal base for walking the trails in The Natal National Park or the less strenuous walks around the Lodge. Accommodation is in individual thatched cottages spread around the lovely gardens and all very close to the main lodge. The cottages are well appointed and very comfortable. Each Lodge has it's own car port. The food was very good and there was a choice of dishes both at breakfast and dinner, If the weather is kind meals are taken outside. The staff are very friendly and efficient and looked after our every need. This an ideal first stop from either Johannesberg or Durban airports if yiu are exploring the region.

Room Tip: none of the rooms are far away from the main lodge, we were in number 14 and it was ideal.
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  • Stayed March 2014, travelled as a couple
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Helpful?
2 Thank Trevor G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay C, Manager at Montusi Mountain Lodge, responded to this review, 16 April 2014
Dear Trevor,

Thanks so much for your lovely review of our lodge! We are so pleased you enjoyed your visit and hope you will be back in South Africa again in the future!

Kind regards,
Lindsay du Plessis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westbury, Wiltshire
Level 6 Contributor
93 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 22 March 2014

A tranquil Lodge in sight of the Drakensburg mountains, suitable for relaxation, moderate exercise or for excursions into the real mountains.


Of the three Lodges that we stayed at during our South Africa trip, this was the largest and had more of the feeling of a holiday park. It also had access to the largest number of nearby facilities, such as 'All out adventures' from where mountain bicycles can be hired.

The central building has an indoor and outdoor restaurant, a small bar leading onto an outdoor terrace, and a large lounge. The menu was varied and of high quality. The standard of service was high, though there was not the same personal engagement that we found at the other locations. Wifi internet access was available in the main building, although in a limited area and rather slow. Their was also a network signal in the rooms, but a storm had apparently knocked out internet access so was unavailable. The grounds are well tended and pretty, with plenty of bird life.

Accommodation was in individual chalets which were large. The large windows, with excellent views to the distant mountains, and high reed covered ceiling/roof gave the rooms an airy feeling. There was also a covered veranda which seems to attract local birds to amuse us! There is good overhead lighting and a ceiling fan. Each room had a small utility area including sink, kettle, a proper tea pot, coffee making facilities and a fridge. A nice touch is that fresh milk is replenished daily. There is plenty of sitting, including a comfortable sofa, and a satellite, albeit with a limited number of channels. There was also a DVD player and free DVDs are on loan from Reception. For winter use, in addition to central heating, there is a fireplace. Just outside the bathroom is a 'make-up' area with mirror and hair dryer. The bathroom is nicely tiled with a bath and overhead shower. The large double bed was comfortable and provided excellent views.

There is plenty of scope for walking and mountain biking direct from the lodge. Guided walks are provided (free) although we followed our own routes - up the local Montusi Peak via the cave with Bushmen's drawings and a longer one to the South that combined two of their suggested walks. Both walking routes and the extensive mountain bicycle routes are well signposted and can safely accomplished with the sketch maps provided. The walking routes are suitable for the occasional walker. The Lodge has a tennis court and there is also horse-riding, neither of which we used.

  • Stayed January 2014, travelled with friends
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Helpful?
Thank Louis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay C, Manager at Montusi Mountain Lodge, responded to this review, 16 April 2014
Dear Louis,

Thanks for your very comprehensive review of Montusi! We really appreciate the time you spent in sharing your Montusi Experience.
We trust you enjoyed your visit and the rest of your South African holiday was a treat.

Kind regards,
Lindsay Du Plessis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 February 2014 via mobile

Had two nights here. It's well placed for the Northern Drakensberg area and is located in a lovely setting. The cabins are nicely furnished and all are within very easy walking distance of the main lodge. Very helpful staff. Highly recommended.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Sandycroft2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay C, Manager at Montusi Mountain Lodge, responded to this review, 16 April 2014
Dear Sandy,

Thanks for taking the time to share your impression of Montusi. We are so pleased you enjoyed your short visit.
We hope you will be able to visit us again in the future!

Kind regards,
Lindsay Du Plessis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 January 2014

We arrived from Johannesburg to spend our first few days in South Africa. A warm welcome from Celia in reception helped us settle in quickly and plan our three nights at Montussi.
Our thatched cottage was comfortable and the views truly spectacular. When we awoke the first morning and took our tea out onto the veranda, it was an "out of Africa " moment which we will never forget.

We loved the ambience of the dining room- high thatched roof and no walls to block the beautiful views or the sight and sounds of the birds. The food and service was very good too.

As another reviewer has already mentioned, Shadrack the Guide was a wonderful character who took us to see the San rock paintings in the Bushman's Cave and curteously entertained us all the way there and back. He also read the weather expertly and saw us home just as the lightning storm broke- and what a spectacular place to see the wonderous views of the Drakensberg from.

We have no hesitation in recommending Montussi and would love to come again.

Room Tip: They all looked good.
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  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank Wootton_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay C, Manager at Montusi Mountain Lodge, responded to this review, 6 February 2014
Dear Mr & Mrs Wootton,

Thanks very much for posting this review of Montusi. You have really pinpointed an important aspect of Montusi: the staff. We are so lucky to work with really special people. Cecelia and Shadrack have both been with us for a long time and do so well building a rapport with the guests. They (and the rest of the team) make our lives as the owner-family so much easier. Having a happy team of welcoming individuals makes it possible for us to enjoy our lodge with our guests, which we believe adds to the Montusi Experience.

We hope the rest of your South African holiday was superb.

Kind regaerds,
Lindsay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pretoria, South Africa
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 January 2014

My wife & I thoroughly enjoyed Montusi. We were greatly pleased with all aspects of the lodge. Everything is first-class including food, lodging, and personnel. We hiked to the waterfall. Walked around on our own. Enjoyed massages. Rode horses. Sat on the patio. Sat by the pool. Read. Rested. And simply relaxed. We encourage you to visit this special place in the beauty of the mountains with all of its gorgeous landscapes, plants, and wildlife.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank Landon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay C, Manager at Montusi Mountain Lodge, responded to this review, 6 February 2014
Thanks very much for taking the time to post this lovely review of Montusi. It sounds like you managed to enjoy all aspects of the Montusi Experience! These mountains really are a special place to escape to from teh big city life and we are so pleased you were able to do everything and nothing while you were with us.

All the best for the year ahead,
Lindsay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lahr, Germany
Level 6 Contributor
284 reviews
109 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 18 January 2014

Drakensberge is a paradise if you love the mountains and obviously Montusi Mountain Lodge is a perfect place to stay and enjoy life. We’ve had a nice suite with all you need, not luxury, but very good and well maintained. We didn’t expect this standard in such a remote place.

The location with direct view on the famous Amphitheatre is stunning! Food is all freshly prepared and of very good to excellent quality. Service in the restaurant but especially the warm and super-friendly support/advices of the owners is all top-notch!

Great outdoor options of all kind – for us as very active outdoor persons a true paradise!

Room Tip: All suites with great outlooks
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dils2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lindsay C, Manager at Montusi Mountain Lodge, responded to this review, 6 February 2014
Thank you very much for your review of Montusi. We strive to provide a friendly experience and we so pleased that this was achieved! We are blessed to be situated in an area that has so much on offer in terms of natural beauty and space to take part in many outdoor activities. It is great when guests go adventuring!
We hope to welcome you back to Montusi one day.

Kind regards,
Lindsay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Montusi Mountain Lodge

Property: Montusi Mountain Lodge
Address: Off D119 | Northern Drakensberg, uKhahlamba-Drakensberg Park 3350, South Africa
Region: South Africa > KwaZulu-Natal > uKhahlamba-Drakensberg Park
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 6 Speciality Lodging in uKhahlamba-Drakensberg Park
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Montusi Mountain Lodge 4*
Number of rooms: 16
Official Description (provided by the hotel):
Montusi is a four-star, family-run lodge in the Northern Drakensberg World Heritage Site offering Space, Comfort and Peace in uncluttered, unpretentious luxury. Each free-standing suite enjoys stunning views of the Amphitheatre Mountain. Suites have one or two bedrooms, all en-suite with bath and walk-in shower, and lounge with patio, fireplace, fridge and tea/coffee facility.Imaginative gourmet cuisine makes for sumptuous dining.Activities: hiking, fishing, tennis, swimming, horse-riding, birding, mountain-bike and 4x4 trails (bring your wheels), relaxing. ... more   less 
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Also Known As:
Montusi Mountain Hotel Ukhahlamba-Drakensberg Park

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