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“Just perfect” 5 of 5 bubbles
Review of Protea Hotel by Marriott Franschhoek

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Protea Hotel by Marriott Franschhoek
Ranked #9 of 11 Hotels in Franschhoek
Certificate of Excellence
Johannesburg, South Africa
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Just perfect”
5 of 5 bubbles Reviewed 6 January 2012

We booked into the Protea Franschhoek for one night but ended up staying two. It was so nice & relaxing and the restaurants in the town so tempting that we had to take advantage of being in the area. We had a room leading out to the pool area, which for us was perfect with 2 young kids. Wanting to get out of the sun for a while, we could remain at the pool while they played/napped in the bedroom. Myself and my husband got probably the most book reading time in those 2 days. It was bliss! The pool area itself is stunning and you can see the magnificent Franschhoek mountains from some positions. Staff were very friendly, breakfast great and location perfect, being right in the town. 10/10

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank roisin_corr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 9 January 2012
Dear roisin_corr

Thanks so much for your review. I am so glad you enjoyed your stay in Franschhoek.

We hope to see you back again soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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351 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • Dutch first
  • English first
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English first
Johannesburg, South Africa
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 30 December 2011

Beautiful gardens and pool area with stunning view . Excellent spacious rooms .

  • Stayed December 2011
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Lynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 2 January 2012
Dear Lynnegrubb

Thanks very much for your comments. Glad you enjoyed the stay.

Hope to see back again soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 December 2011

Stayed only 1 nite but i loved the room. Place is nice

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Candichap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 2 January 2012
Dear Candichap

Thank you for posting your review on Trip Advisor. its great to hear you enjoyed your stay with us.

All the best for 2012.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hermanus, South Africa
Level Contributor
151 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
4 of 5 bubbles Reviewed 29 December 2011

I really enjoyed my stay at the Protea Franschoek, it is situated right in the village and walking distance to most of the very greatest restaurants in South Africa. The Hotel was very well run, well maintained and a real nice place to have a break. I suggest not to have breakfast at the Hotel but to explore some of the very nice little coffee shops in the village.

Room Tip: We stayed at room number 1, very great room.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ivanmare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 2 January 2012
Dear ivanmare

Thanks for the great review. I am so glad to hear that you enjoyed your stay in Franschhoek.

We look forward to welcoming you back to Protea Hotel Franschhoek in the not too distant future.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
256 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 28 December 2011

Stayed for business and am so glad that this was the hotel our company selected.

Manager personally made conference room available for meetings. Excellent service all around from reception to restaurant staff. Nothing was too much trouble.

Room comfortable and size was good. The bathroom had good amenities.

The hotel is located in the centre of Franschhoek and it is easy to walk from there to any village restaurant or shop.

Overall really good value for money and good service.

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jasonleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
77 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 21 December 2011

We stayed in the Protea Hotel Franschhoek for a quick getaway over the long weekend in December as part of a travel package through Kulula.com. It is a 4 star hotel and having stayed in many Protea hotels before (I used to be a ProCard member), I had a realistic expectation of what 4 stars would entail. I was however very pleasantly surprised! The hotel is beautifully appointed and fits nicely into the historic quant atmosphere of Fransschoek. My room was on the first floor with a little balcony and a nice view of the mountains and the beautiful courtyard gardens and pool. The room was very spacious with ample cupboard space, decent sized bathroom with a shower and a bath. The staff on duty was exceptionally friendly and helpful and knowledgeably answered all our questions regarding the town. It is perfectly situated at the bottom of the main street and all the shops, wine farms, restaurants and the Huguenot monument are within walking distance. It was truly the best experience I've had at a Protea hotel!
Breakfast at BICCS and dinner at Le Franschhoek Hotel and Spa (although it was astronomically expensive!) are must-do's . For a dining experience that fits into the budget a bit easier, I would recommend Freedom Hills Restaurant. We also had a fabulous picnic at Mont Rochelle wine estate.

Room Tip: Rooms on the first floor has the better views and ask for one looking onto the courtyard not onto th...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Johanet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 22 December 2011
Dear Johanet

Thank you so much for your review of your recent stay at Protea Hotel Franschhoek. It sounds like you had a really good time in our beautiful town.

We look forward to hopefully welcoming you back again some day soon.

Regards,

Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 December 2011

The position of the hotel is excellent. Easy parking and an easy walk to the town. Don't expect the hotel to be a classic, traditional Franschhoek property. But do expect a purpose built, well designed, comfortable, efficiently run establishment that provides all you need for a short stay. Definitely would stay again as it was good value for money.

Room Tip: We stayed in a junior suite that provided two good rooms but quite dark due to its corner position...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Maurice A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 13 December 2011
Dear Maurice A

Thank you so much for taking the time to post a review of your recent stay with us.
I am really glad to hear that you enjoyed your stay and I am glad that reception was able to solve the initial inconveniences.

I look forward to welcoming you back to Protea Hotel Franschhoek in the not too distant future.

Regards,

Douglas Morrison
General Manager
Protea Hotel Franschhoek
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Franschhoek

Property: Protea Hotel by Marriott Franschhoek
Address: 33 Huguenot Street, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 11 Hotels in Franschhoek
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Official Description (provided by the hotel):
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 
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