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“Fantastic first stop”

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Protea Hotel by Marriott Franschhoek
Ranked #10 of 11 Hotels in Franschhoek
Stroud, United Kingdom
Level 1 Contributor
3 reviews
“Fantastic first stop”
Reviewed 13 February 2012

We arrived in S.A and spent our first night there. We arrived very early and were offered breakfast whilst they fast tracked our room. Staff were so helpful and produced a lovely celebration at breakfast for my Husbands birthday.Also helped me plan the rest of the day. Great location to visit wine area especially being able to walk into Franschhoek easily.

Room Tip: Had upstairs room great view of mountains
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 15 February 2012
Dear Julie M

Thanks for your comments posted of your recent stay at Protea Hotel Franschhoek. It sounds like you had a great time in our little town.
I am glad that we could assist you with your plans and contribute to an enjoyable stay.

Hope to see you again one day!

Regards,

Douglas Morrison
General Manager
Protea Hotel Franschhoek
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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360 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 January 2012

Good value hotel compared to local competition. Does all of the basics well. The only disappointment is breakfast - unless you are a fan of flies landing on the food and very tired looking hot buffet options (although presumably the hot buffet items may just about be OK when they are fresh from the kitchen).

Clean rooms with nice views up to the mountains, and a pleasant courtyard with pool. Ask for a courtyard room as the road side (which only has a few rooms) can be quite noisy from traffic and - on a bad night - the Station pub.

Best point is the location - it is so easy to walk to any of the fantastic restaurants and cafés in Franschhoek as well as a few of the closer wineries. With so many highly rated restaurants on the doorstep, it is no surprise that Protea does not put much effort into its own food at this hotel and I cannot believe that many people would choose the in-house restaurant in preference to the outside options.

Franschhoek itself.is a little slice of heaven, and the Protea Franschhoek offers an excellent option for exploring the town.

Room Tip: Courtyard room - upper floor better to ground level as a little lighter
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  • Stayed December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Remy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 30 January 2012
Dear Remy M

Thank you so much for writing a review of your recent stay at Protea Hotel Franschhoek, and for the constructive feedback you gave us.

Although its disappointing to hear that the breakfast was not up to standard during your stay, we will take this as an opportunity to try and improve our offering.

We hope to welcome you back to Protea Hotel Franschhoek one day soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
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johannesburg
Level 6 Contributor
102 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 22 January 2012

I stayed at the Protea with my wife for a birthday long weekend in Franschhoek, and found it perfect for our needs.
Many of the hotels & B+Bs in this area are very expensive, due to the regular flow thru of US and European tourists- for around 70usd per night, this is an excellent value for money option. Travelling to this area is all about the food & the wine available, so there really is no need for a topend restaurant on the premises.
The location is right in the middle of the town, so all the main restuarants & shops are easily available & 10 minutes in a hire car takes you to any of the main vineyards.
Friendly staff, decent buffet breakfast ( tho that's a little pricey ), nice clean pool in the centre courtyard.
Strongly recommend.

Room Tip: would go with a higher floor room.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank AndySmal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 24 January 2012
Dear egofilm

Thanks for posting your review of your recent stay at Protea Hotel Franschhoek.

I am really pleased to hear that you enjoyed your stay with us.

We look forward to welcoming back soon!

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grassy Park, Western Cape, South Africa
2 reviews
Reviewed 18 January 2012

We spent saturday night at Protea Hotel Franschoek and really enjoyed 5 star service.
Your receptionist/restaurant staff/checking out lady Danielle showed great professionalism and friendliness in handling our booking and checking in.
The room was fabulous /airconditioner top class especially with the HEATWAVE
Thank you Franschoek Protea.....we will definitely be back...
Happy 21st birthday for friday 20th january 2012Danielle

Room Tip: any room seemed a good location
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Avril L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 20 January 2012
Dear Avril L

Thank you for the review posted on TripAdvisor. I am so glad to hear that you had a nice stay in Franschhoek. And I am very pleased to see that Danielle looked after you.

We look forward to welcoming back to Protea Hotel Franschhoek soon.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
Reviewed 9 January 2012

We stayed 2 nights and found everything was excellent. The staff couldn't have been more helpful and are a credit to the hotel. The deluxe room was spacious and very comfortable. Breakfast buffet was fresh and tasty and everything was well laid out. Only thing missing was pancakes! Overall, everything you want/need in a hotel for a relaxing stay in a beautiful village

Room Tip: first floor rooms have lovely mountain views
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  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank michaelcunning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 10 January 2012
Dear michaelcunning

Thank you so much for your review. I am so glad to hear that you enjoyed your stay with us.

We hope to welcome you back one day soon, and will be sure to have those pancakes ready for you.

Kind regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level 4 Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 January 2012

We booked into the Protea Franschhoek for one night but ended up staying two. It was so nice & relaxing and the restaurants in the town so tempting that we had to take advantage of being in the area. We had a room leading out to the pool area, which for us was perfect with 2 young kids. Wanting to get out of the sun for a while, we could remain at the pool while they played/napped in the bedroom. Myself and my husband got probably the most book reading time in those 2 days. It was bliss! The pool area itself is stunning and you can see the magnificent Franschhoek mountains from some positions. Staff were very friendly, breakfast great and location perfect, being right in the town. 10/10

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank roisin_corr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 9 January 2012
Dear roisin_corr

Thanks so much for your review. I am so glad you enjoyed your stay in Franschhoek.

We hope to see you back again soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 December 2011

Beautiful gardens and pool area with stunning view . Excellent spacious rooms .

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 2 January 2012
Dear Lynnegrubb

Thanks very much for your comments. Glad you enjoyed the stay.

Hope to see back again soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Franschhoek

Property: Protea Hotel by Marriott Franschhoek
Address: 33 Huguenot Street, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #10 of 11 Hotels in Franschhoek
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Official Description (provided by the hotel):
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 
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