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“Just Outstanding” 5 of 5 bubbles
Review of Protea Hotel by Marriott Franschhoek

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Protea Hotel by Marriott Franschhoek
Ranked #9 of 11 Hotels in Franschhoek
Certificate of Excellence
Letterkenny, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Just Outstanding”
5 of 5 bubbles Reviewed 19 July 2012

me and my girlfriend stayed from the 7th of july - 9th and it was CLASS. from the ladys at reception who organised our horse-riding and wine tours (which was unreal) to the bar men in the cock-tail bar and basically all the staff in the hotel............they were Excellent to say the least. If i go back to south africa, i will be going back to the Protea Hotel for sure. Franschhoek is a pretty cool spot as well.

Room Tip: rooms on the top floor for a better view
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  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Emmet G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 26 July 2012
Dear Emmet G

Thank you for your review. It sounds like you had a fabulous time.

I am so pleased that you enjoyed your stay with us, and we look forward to hopefully welcoming you back again in the near future.

Regards,

Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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351 reviews from our community

Traveller rating
    122
    165
    54
    6
    4
See reviews for
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227
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 16 July 2012

This hotel offers good value for money being walking distance to all the main attractions and restaurants in town, however if you prefer small guest houses then this hotel is not for you. If you want to be guarenteed of quality though and not be over charged this hotel is a safe option, just make sure you don't get a room that is in the front facing the road as these rooms can be quite noisy. Protea Hotels are known for their high standards of service for a mid market hotel group in SA.

  • Stayed July 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Private28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Douglas021, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 19 July 2012
Dear Private28

Thanks for posting a review of your stay on TripAdvisor.
I am glad to hear that you enjoyed your stay with us at Protea Hotel Franschhoek.

We look forward to welcoming you back again soon.

Regards,
Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vanderbijlpark, South Africa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 July 2012

We stayed at the Protea hotel for 3 nights.The hotel is well positioned in the central area of the town on the main road.all shops and resturants are within walking distance and one can find almost any of the general amenities close by.The hotel staff are very friendly and helpfull throughout.We stayed in a junior suite and the two rooms were large and spacious with an on suite bathroom.We never had any meals at the hotel as there are so many resturants in town that we decided to try them out..We enjoyed our stay,Thanks

  • Stayed July 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brian475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 13 July 2012
Dear Brian475

I am so glad to hear that you enjoyed your stay in Franschhoek. Thanks for the great review.

We look forward to welcoming you back again soon.

Regards,

Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 July 2012

We had an excellent stay at the Protea Hotel in Franschhoek. The rooms are neat, spacious and clean. It was the best value for money make no mistake, it is a beautiful hotel and all the shops are in walking distance. The lady from housekeeping is a special person and made us feel welcome from the start. The other staff were very friendly. I can strongly recommend this hotel.

  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 13 July 2012
Dear Amanda M

Thanks so much for posting a review of your recent stay with us.
I am thrilled to hear that you had such a nice time in Franschhoek.

We hope to see you back soon.

Regards,

Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 July 2012

Very good, comfortable clean rooms with one of the best locations in Franschhoek, right in on the village Main street.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank esta007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 13 July 2012
Dear esta007

We are so glad to hear that you ad a good time while staying Franschhoek.

Thanks so much for the nice review and we look forward to welcoming you back to Protea Hotel Franschhoek soon.

Regards,

Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 6 July 2012

During our most recent stay in the Protea Hotel, Franschhoek, our high expectations were met. As always, the staff were engaging and helpful and did their utmost to accommodate our room requirements. The rooms were clean and the overall impression that is created is that the hotel is competently managed.

For the above reasons, this hotel has become our first choice place to stay in Franschhoek. In addition we enjoy its close proximity to the varied attractions that the centre of town has to offer, the breakfasts are good, and the bar is a great place for a night cap.

  • Stayed May 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RobinCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 13 July 2012
Dear RobinCape Town

It was so nice to have you back at Protea Hotel Franschhoek and I am so pleased that you once again enjoyed your time with us.

Thanks for being such a valued GUEST.

Regards,

Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 6 July 2012

We received great service from start to finish.Janine at front desk was very polite and always helpful.

The hotel is very practically located.I was able to walk to any of the wonderful restaurants that was reccommended by the well informed staff members.

We were very impressed with the size and layout of the bathrooms in comparison to the room size. Bath on one side and very spacious shower on the other side.

My wife was very pleased when she asked about the hair salons nearby.Chanel (at front desk) offered to make an appointmnent for her or even get a stylist to do her hair in her room.

The hotel was very busy on the last day of our stay and unfortunately had run out of yoghurt by the time we arrived for breakfast (which was nearing the end of it anyway) We were very suprised when Donoval came to ask what flavour yoghurt he could go out and buy for my son.

Our overall experience was excellent when comparing the different aspects of the hotel to others we have been to. We travel extensively and have come to expect a standard of service from Protea hotels which was by far superceeded by the Protea Hotel Franschoek. So much so that we will return for a few days next week.

Wayne Conrad

  • Stayed June 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shafeeka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Protea Hotel by Marriott Franschhoek, responded to this review, 13 July 2012
Dear Shafeeka

Thank you so much for posting your very detailed review on TripAdvisor.
It is great to hear that you enjoy the hotel and its STAFF.

We look forward to welcoming back again soon.

Regards,

Douglas Morrison
General Manager
PROTEA HOTEL FRANSCHHOEK
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Protea Hotel by Marriott Franschhoek

Property: Protea Hotel by Marriott Franschhoek
Address: 33 Huguenot Street, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #9 of 11 Hotels in Franschhoek
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Official Description (provided by the hotel):
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 
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