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“Not great...”
Review of Otter's Bend Lodge

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Otter's Bend Lodge
Certificate of Excellence
Reviewed 1 December 2009

The room was really small, literally the bed and a small space around it to walk around, and the bathroom was stupidly small - you couldn't open the door because the sink was in the way so you had to squeeze your way around (luckily we were both slim enough for this!)
The water hot water tank exploded in the night and we had no hot water for a shower the next day, although this could happen anywhere I suppose. Then during the next night we didn't have any cold water but this was 'turned on' again by the morning. When i mentioned this to the owners they didn't offer an apology although they were very sorry about the exploding water tank.
The owners were helpful enough but not really around much to offer help and advise. The location was pleasant by the river although this didn't smell great as clearly contains run off from the town and sprays used on nearby wineyards. its walking distance from the town (about 10 minutes). The plunge pool is very very cold which I suppose is OK on a really really hot day but otherwise a bit pointless. It is a backpackers so I suppose you shouldn't expect luxury but I don't believe its very good value.

  • Stayed: November 2009, travelled as a couple
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2  Thank BungeeBadger
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146 - 152 of 154 reviews

Reviewed 14 August 2009

Otter’s Bend was the singularly worst place I have ever stayed in my life. We arrived late for an overnight stay to find our room dirty – the dustbin overflowing with someone else’s rubbish, the bed unmade and stinky, the bathroom uncleaned and the towels dirty.
Of course we were totally unprepared, there was no one around to help us with clean linen as it was very late at night, and we were too exhausted to drive back to Cape Town. It was horrible.
I contacted the owner who offered us a refund, but after several emails he never actually made good on his offer.
Yes, a beautiful site, but unfortunately marred for us and we would never recommend Otter’s Bend.

  • Stayed: June 2008, travelled as a couple
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2  Thank Jim1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2017
Google Translation

Room Tip: Quartos com vista para os jardins
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  • Stayed: March 2017, travelled as a couple
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Thank reinanmiracles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ottersbendlodgefrans, Owner at Otter's Bend Lodge, responded to this reviewResponded 17 April 2017

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Reviewed 7 March 2017
Google Translation

Room Tip: Alles gut! Man kann zelten, in doorms schlafen oder eine Hütte (2 Bettzimmer) buchen
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  • Stayed: February 2017, travelled as a couple
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Thank architravelcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2016 via mobile
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Stayed: March 2016, travelled as a couple
Thank asimonalf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2015 via mobile
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Stayed: November 2015, travelled with friends
Thank Peet_Maastricht
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2015
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  • Stayed: April 2015, travelled as a couple
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    • Cleanliness
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Thank Thomas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Otter's Bend Lodge

Address: Dassenberg Rd, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Hotel Style:
Ranked #9 of 42 Speciality Lodging in Franschhoek
Price Range: £27 - £33 (Based on Average Rates for a Standard Room)
Number of rooms: 5

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