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“Excellent”

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L'Ermitage Franschhoek Chateau & Villas
Reviewed 1 September 2011

We stayed in July 2011 for 2 nights...we were booked for a double room but upgraded to two room suite next to river...the view from room was excellent, overlooking river and mountain...this property is about 5 min drive or about 20 min walk from main street...I wish there was a free drop off service from hotel because one evening when we went for dinner on main street,taxi charged us R200 for return trip which was more than our dinner bill...No free internet in roon only in lobby...it is in the centre of wineland and surely a 5 star property.

Room Tip: Try to get a room facing river
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  • Stayed: July 2011, travelled with family
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Thank BalkrishnaShroff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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207 - 213 of 251 reviews

Reviewed 27 July 2011

We loved L'Ermitage, we spent a weekend there and just relaxed. The villa's are beautifully furnished, all have well equipped kitchen's. Lovely bedrooms, kingsize beds and huge baths. The quality of the entire hotel is 5*. We did not have dinner at the hotel as the "special" advertised on the website was not familiar to the staff so we were worried we would be disappointed but everything else was superb.

  • Stayed: June 2011, travelled as a couple
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1  Thank travelbabe40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

Beautifully set and a very peaceful hotel! The staff was a bit unaware of situations. The hotel could do better on the rates as Franschhoek was our last stop of our 2 weeks in South Africa and this hotel worked out to the highest with the least facilities. The hotel on its own is beautifully set, very calming and totally picturesque.

  • Stayed: July 2011, travelled with family
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Thank CJ70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2011

We stayed here for 2 nights, it really is like a big appartment. There was a large lounge and kitchen, bedroom, big bathroom and balcony. We were not in one of the lake facing rooms which I would imagine are nicer although inside the room it couldnl;t have been better equipped, washing machine, full kitchen etc.
Will return.

Room Tip: Ask for a lake facing room.
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  • Stayed: September 2010, travelled as a couple
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1  Thank JustinCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2011

Overall I felt this hotel to be very good. Staff were friendly and helpful. I noted that the management weren't scared of hard work and the duty manager was happy to clean/prepare rooms with her team to ensure our group could check-in promptly.

The rooms were appointed to a high standard and mine had a great view over the pool and the hills into the distance.

My only slight negative was why they needed to dress the security guy at the entrance to the complex as a court jester. It seemed unnecessary and a bit inappropriate.

  • Stayed: February 2011, travelled on business
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Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 February 2011

We recently spent a night in a 1 bedroomed Villa, for a Valentine's getaway. The room was very spacious, bathroom clean and the private patio and pool a real bonus. However, for a 5 star property, not enough attention is paid to detail.

- We had to request cutlery for use in an otherwise, well stocked kitchen
- We found a dirty, damp rag in one of the kitchen cupboards
- There are no wash cloths/face towels in the bathroom
- The selection of TV channels was very, very limited for a 5 start property (basically 2 movie channels, sports channels and news channels)
- Wine sales in the pool bar are strictly cash???? You can't charge these to your room
- The soap in our bathroom wasn't in a sealed wrapper and had obviously been used by the previous occupants
- We waited 17 minutes for someone to turn up at the desk when we were ready to check out. A fellow guest had apparently been waiting 25 minutes for his airport shuttle and was clearly agitated.

All in all - great rooms. But with a little more attention to detail, and better service could be worth the price. Currently not.

  • Stayed: February 2011, travelled as a couple
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Thank MNyarai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2011

We stayed one night during a winery tour. We had a suite with 2 spacious bedrooms, a large living/dining room, a full kitchen and a balcony with nice views. The suite would have been great for a longer stay, especially given the price. The included breakfast was fine, including all the standard fare. If we passed through Franschhoek again, we would definitely return.

  • Stayed: December 2010, travelled with family
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Thank hwk56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about L'Ermitage Franschhoek Chateau & Villas

Address: Lambrechts Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #13 of 49 Speciality Lodging in Franschhoek
Price Range: £163 - £352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Ermitage Franschhoek Chateau & Villas 4*
Number of rooms: 40
Official Description (provided by the hotel):
This lavish and luxurious accommodation in Franschhoek is ideal for both winter and summer visits as it is 100% equipped to offer the comfort that is required. Ideal for engagements, weekend getaways, special events as well as business trips, the beauty that the area beholds, and the luxury that the accommodation offers, makes it one of the very best experiences in the valley. ... more   less 
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Also Known As:
l`Ermitage Franschhoek Chateau And Villas
l`Ermitage Franschhoek Chateau & Villas Hotel Franschhoek

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