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“Five-Star Stay” 5 of 5 bubbles
Review of La Residence

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La Residence
Ranked #6 of 11 Hotels in Franschhoek
Certificate of Excellence
New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Five-Star Stay”
5 of 5 bubbles Reviewed 20 April 2014

We recently returned back to New York after spending 2 weeks in South Africa on our honeymoon. I googled "African Safaris" and after doing much research, landed on Shannon Bishop and African Safari Home as my booking agent. We had a fantastic stay at La Residence and did not want to leave. Room 11 was truly incredible, and the food and the service were five-star. The hotel had also arranged our wine tours, and they provided complimentary shuttles too and from town which was convenient. We loved it here and would recommend anyone staying at least 2 nights. One of the nicest hotels we've ever stayed at in the world.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Matt S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

Traveller rating
    256
    8
    5
    1
    0
See reviews for
29
177
5
7
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Plymouth
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 April 2014

We were greeted by a welcome group at the entrance of the hotel. A glass of rose bubbles and a small bouquet of freshly cut flowers. We were then shown to our suite No 7 which the main colour is red (my favourite colour). You have your own private sunbathing area with table chairs, sofa and sun lounger. We had a complimentary bottle of bubbles waiting for us in the room. The mini bar, snacks and laundry are all included in the price. The breakfast is cooked on order and was delicious. The service by all is outstanding. We were driven in to the main town by the hotel on request. We started our wine tasting tour at the hotel, who also provided cheese and biscuits to help soak up the wine. We were then driven by the bus and tram to the different wineries and had a full day of tasting. This is a great place for foodies and wine consumers. We had amazing dinners at La Residence and places around.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank FoodiePlymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haslemere, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

It was a fabulous experience. An extraordinary place.. truely special.
Amazing service, nothing was too much trouble. The food & wine was A1.
I would recommend The Residence to anyone who wishes to be spoilt.

Room Tip: They are all unique & pure luxury
See more room tips
  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jac c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Evanston, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 March 2014

What a wonderfully relaxing experience! The views from the rooms and from the grounds are spectacular. The food and wines were fantastic. The server who helped us at our dinners had a great knowledge of South African wines and paired everything we ordered with ease. Every pairing was better than the last. Everyone on the staff was so considerate and helpful. Everything was handled with grace and helped make our trip to Franschhoek an unforgettable event.

Room Tip: Small hotel and think all rooms are great.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ChloecatIL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyoming, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 March 2014 via mobile

Love the magnificent rooms and views! The Elton room was beyond all others. The service is fantastic! We enjoyed the food, the wine, the pool, getting laundry done, fruit, mini bar etc... All the little things that make a big difference when traveling.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Foodnwinesnobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
233 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

The service was immaculate, even though they actually did mess some things up with our reservations and our itinerary, they actually managed to save the various situations in such ways that I don’t even want to mention the details of the slip ups at all. Instead I want to take the time in this review to honor the way we were treated as guests. The service as far as making us feel welcomed, to feel special, to feel individually noticed (yet not ridiculously over treated), to feel in lack of absolutely nothing, to feel pampered, I gladly give the highest ratings. Imagine that they also served the Graham Beck bubbly as their house wine, what could make me any happier than all of that? And the courtesy car is a huge plus in my book.

The way the staff goes the extra mile for their guests is astounding compared to a lot of other 5 star residents I've stayed at and the professionalism of all staff at La Residence is really impressive. They greet you with your room key upon return from wherever you’ve been, which I enjoyed as a personal touch.

The views are breath taking. The room we stayed in was huge. The interior is slightly worn down, as far as toilet seat and shower head, as well as drain goes and unfortunately there were some stains on the bed sheets and towels, yet again this is nothing compared to the luxury environment overall and what I believe it once was just surpasses the complete experience.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank sokriw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandria, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

We have been fortunate enough to stay at some of the top hotels in the US, but not one of them measures up to this gem! Big thanks to our travel agent for booking us at this amazing place - we checked in and felt like we were royalty. The chef prepared an amazing lunch - with fresh fish and vegetables and we ate in front of a roaring fire in the most luxurious dining room we have ever seen. We knew right then we didn't want to leave and could not wait to come back. The staff is meticulous, incredibly friendly and makes you feel like you are the most important person in the entire hotel. The views were amazing. I enjoyed a spa appointment which was also wonderful. Let Evan Sampson choose the wine for you for lunch and dinner - he is incredibly talented and we loved every bottle he brought us (and we sampled quite a few). We toured some great places in South Africa - but this one we will never forget! Thank you all for the visit of a lifetime!

  • Stayed July 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PbarryVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Residence

Property: La Residence
Address: Elandskloof Private Road | Elandskloof Farm, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Franschhoek
#2 Spa Hotel in Franschhoek
#3 Romantic Hotel in Franschhoek
#4 Business Hotel in Franschhoek
#6 Luxury Hotel in Franschhoek
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — La Residence 5*
Number of rooms: 11
Official Description (provided by the hotel):
La Residence is in a class of its own. Located in the beautiful Franschhoek valley, where the exquisite vineyards and mountains form a picture perfect backdrop, La Residence provides a haven of luxurious accommodation, fine dining and an all-round sensory indulgence. ... more   less 
Reservation Options:
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Also Known As:
La Residence Franschhoek

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