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“Double check your room type”

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Franschhoek Country House & Villas
Ranked #4 of 11 Hotels in Franschhoek
Certificate of Excellence
Wirral
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Double check your room type”
Reviewed 11 February 2008

Just a word of warning. We were looking forward to staying in a luxury suite for 2 nights after a week in Cape town before flying off to Sun City. Take a look at their web site at the Suites and you will see they are fantastic.
We got our confirmation from Travelbag, 2 nights in a Garden Suite. Upon arrival we were taken to the dingiest room I have ever been presented with. Dark, damp and I wouldn't have put my dog in there. I instantly asked to see the manager and showed him my voucher for a Garden Suite. "Aaah" he said, "this happens a lot. This is a Garden Lodge that we have re-named a Garden Suite, those Suites over their you think you have booked are actually Villa Suites"
To cut a long story short and after going around in circles we had to pay an extra R1,000 for 1 night in the suite we had booked and then move to a standard room the next day as they were full with a conference.
Just check if you want a suite then make sure they are "Villa Suites" or you too may be hugely dissapointed.

Apart from that, very nice hotel, good shuttle service, Book Reubens Restaurant in advance it was excellent. The hotel will arrange a private wine tour (3 hours is long enough) as the Vineyards are all adjacent and gets a bit samey.
2 nights here is adequate in my opinion.

  • Liked — Villa Suites
  • Disliked — Not getting 1!
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JBWirral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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793 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (169)
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English first
chester
Level Contributor
138 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 2 February 2008

We stayed here for 3 nights and were very impressed with the whole set up. The room was good and the breakfasts superb.There was a courtesy mini coach in the evening to take people into Franshoek and also picked up as well which was really nice. Staff were helpful and the pool area was good too. We would rcommend this place and would definitly return.

Stayed January 2008
Helpful?
1 Thank GGmilliongirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SCOTLAND
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 January 2008

We stayed here for three nights after a stay at Ezard House in Camps Bay, Cape Town. This hotel was completely different but very much in keeping with the style of the winelands. Prior to going Charmaine had helped us arrange a number of activities including dinner at Le Quartier Francais, just superb and very reasonable, lunch at Le Petite Ferme which is a must and also a private wine tasting tour, again very well organised and enjoyable.

We stayed in a standard room and it was excellent. The room had a large bedroom with balcony overlooking swimming pools, a large seating area with fireplace and bathroom with separate shower. The public areas were very nice, with complimentary sherry on offer and breakfast was served upstairs from a large lounge, allowing a lovely view from the balcony whilst enjoying the breakfast. The restaurant was good, but not the best in town – both Ruebens and Le Quartier Francais were better.

The hotel is located some 5 minutes drive from the town centre of Franschoek. The town itself is based around one main street which is lovely with some great galleries, restaurants and other shops, it really is a most beautiful town. Smaller that Stellenbosch and Paarl. The hotel is a great base for the whole area, and only being 45 minutes from Cape Town, I would have no hesitation to recommend it.

  • Liked — The hotel rooms, public areas and gardens
  • Disliked — Not quite within walking distance of the town
  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank STEVEN-SCOTLAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2007

The Franschhoek Country House was perfect! We stayed here over our honeymoon and arrived very late as we were coming from Plett and made many worthwhile detours along the way. The staff were waiting for us when we arrived, knew who we were and immediately took us to our room. We quickly ordered dinner from their room service menu along with wine (of course!) and relaxed in our gorgeous room. The food and wine were both wonderful as was the service. The grounds exquisite, the view from our balcony was amazing. And the bathroom was fantastic. The House is located right in the thick of Franschhoek wine country and it was a quick and easy drive to other wineries for wine tastings the next day. We really enjoyed our stay here and would recommend it highly - especially for newlyweds on their honeymoon. Franschhoek is the best of the wine region!

  • Liked — the bathroom!
  • Disliked — the television was broken
  • Stayed April 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank April_in_SA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
125 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
Reviewed 11 October 2007

Stayed here recently for 3 nights as a base for a little wine tasting. My first comment is on Franschoek itself, terrific little place with a much nicer feel to it than Paarl or Stellenbosch.

We had booked a villa suite, which is in a separate complex of 12 suites around a fountain area. Very well presented rooms with a large patio area. Nothing negative to say on the room itself,only issue was that the villa we stayed in (15) was close to the pump house for the waterfalls, fountains etc. 24 hour "humming".

Service is impeccable, nothing is too much trouble.

I would consider the restaurant good, but not great, even by ZA standards. Great restaurants serve warm crisp bread, not cold rocks. Also the tasting menu service was very hurried. Worth a dinner, but be sure to try Reuben's and Haute Cabriere Cellar and judge for yourself.

Would I stay here again? Most certainly.

  • Liked — Service, location
  • Disliked — Nothing
  • Stayed September 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newton Abbot, United Kingdom
Level Contributor
126 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 6 October 2007

Found the Hotel via the Portfolio Collection website and checked it out via 'Trip Advisor'. The hotel lived up to and in many cases exceeded the good reviews given on this web site. What a great place to stay. We were only disappointed that we couldn't stay for longer than one night.
Although the weather was brilliant, we didnt have time to use the very inviting pool, but we did really enjoy the meal and wine in the restaurant. The peaceful sleep in the spacious room was wonderful after a busy schedule of travel along the Garden Route Route and Wine Route etc.
Thoroughly recommended for anyone wanting quality accommodation with good service and food.
We also loved the small town feel of Franschoek - it was much better than Stellenbosch - glad we decided to stay here.

  • Liked — Great rooms in wonderful setting
  • Disliked — nothing
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank wickens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 October 2007

A truely amazing place, the staff couldn't do enough for us, they were polite and attentive through out. Our rooms were lovely, large airey and clean with crisp white cotton bed linen. We ate at the restaraunt and the food was excellent. The hotel is set in a quiet town surrounded by mountains, well worth a visit for tranquility, luxury and R&R.

  • Liked — large rooms, clean, high quality
  • Stayed January 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jworthie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Franschhoek Country House & Villas

Property: Franschhoek Country House & Villas
Address: Main Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Franschhoek
#1 Business Hotel in Franschhoek
#4 Luxury Hotel in Franschhoek
#4 Family Hotel in Franschhoek
#5 Romantic Hotel in Franschhoek
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Franschhoek Country House & Villas 5*
Number of rooms: 25
Official Description (provided by the hotel):
Surrounded by enchanting vineyards and majestic mountains, this small Boutique hotel is set on the outskirts of the town of Franschhoek, in the Cape Winelands less than an hours drive from Cape Town. Offering a selection of standard, luxury, garden cottages and the exclusive villa suites. With a top rated award winning restaurant, guests can relax and enjoy the hospitality, laze at the pool, enjoy a massage or stroll on the world-renowned charming town of Franschhoek. ... more   less 
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Also Known As:
Franschhoek Country House And Villas
Franschhoek Country House & Villas Hotel Franschhoek
Franschhoek Country Hotel
Franschhoek Country Boutique Hotel

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