I had invited 4 guests to Sunday lunch 06 December 2009. Despite the pre-drinks mess up on the terrace we sat in the Mange Tout restaurant that I had booked in the previous week. We were then informed that there was no al la carte but only a "set-lunch" or choices from the "light lunch menu". We ordered 6 starters that just scraped in as 'reasonable but very small". Then only 5 main courses arrived as the "kitchen made a mistake" with the 6th, that arrived after about 10mins. My steak went back immediately as it was genuinely impossible to cut with my knife. After about 15mins my plate was returned and I asked the waitress what it was. She replied "beef" rather aggressively and stormed away. I asked the head waiter and he said that he chose to change my meal as "this cut is softer". No vegetables other than potato wedges for me or a sliver of spinach on my wifes plate, are available on the menu. We ordered desert but a guest was told that her choice was not available as she had been given the dinner menu. Can't they get anything right? was the opinion around our table. I paid the bill (no tip obviously) and brought to the head waiters attention our series of problems but he was just intent on arguing with me. My wife and I frequent Franschhoek regularly from Cape Town but next time will take my R2404.00 and spend it elsewhere! Never again.
- Official Description (provided by the hotel):
- Mont Rochelle is Sir Richard Branson's stunning 22-bedroom hotel and vineyard just under an hour's drive from Cape Town in the town of Franschhoek in South Africa. Having undergone an extensive refurbishment, Mont Rochelle now boasts a brand new spa with a Hammam, a heated pool, 22 beautifully refurbished bedrooms and two new restaurants. ... more less
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- Also Known As:
- Mont Rochelle Franschhoek
- Hotel Mont Rochelle