My wife and I recently returned fro a great holiday in South Africa, where we visited Pretoria, Jo'burg, Cape Town, Hermanus, The Crags and Franschhoek, where we stayed at Le Franschhoek Hotel.
The hotel is located a couple of miles out of the town but was easy to find!
When we arrived we were greeted by a very enthusiastic receptionist called Muller, a real live wire and actually the most motivated member of staff we met. Friendly and with a good knowledge of the area we enjoyed meeting him.
He did create an initial wow!
We had driven to Franshhoek from Plettenberg Bay via the N62, which is a picturesque drive but very long. After our drive, we wanted to relax that evening. We were provided with glasses of homemade lemonade and were shown to our room. It was large, in neutral colours and perfectly comfortable.
After that it all fell a bit flat really.
We had dinner in the Hotels fine dining restaurant and the food was good, but there was no atmosphere in the room and the service was ok.
Breakfast of Day 1 we were greeted and shown to our table, but the waitress felt cold, didnt exchange pleasantries/ask how we were or about any plans we had for the day where she could add value or encouragement. The food was good, with a good range of foods available.
We investigated the town and then lazed by the pool, which is in a pretty landscaped area, with beautiful surrounding scenary.
We dined out on the second night and breakfast on the second day followed the first. Check out was again carried out by unenthusiastic staff.
Would I go back, probably because the rooms would score a 9, the food would score an 8, Muller would score a 10, but the rest of the staff I am afraid delivered a poor 4.
- Official Description (provided by the hotel):
- Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa's many accolades are * 2007 AA Travel Guide- Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner's Club Award- 2006 Wine List * Diners Club Wine List award Gold 2009. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, Hotelopia, Priceline, Agoda, TripOnline SA, HRS, Cancelon, Evoline ltd and HotelQuickly so you can book your Le Franschhoek Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Le Hotel Franschhoek
- Franschhoek Le Hotel