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“Refreshing stay beautiful setting”

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Le Franschhoek Hotel & Spa
Ranked #9 of 11 Hotels in Franschhoek
Cape Town
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Refreshing stay beautiful setting”
Reviewed 19 December 2012

Spent 1 night and very happy with our choice. Only disappointment was for the hotel itself in that it was not busier. We had a special rate but the regular rate is very expensive and I am sure that that is the major stumbling block. The hotel itself is lovely and the views out over the Franschhoek Valley are spectacular. Our room was up on the third floor, on a corner and we had an unobstructed view of the mountains. The room has clean lines and nice earthy tones. Understated and lovely thatch if you are on the top floor. Toilet is a bit of a challenge when standing as the roof angle in the loft rooms, ok, maybe TMI :)
The breakfast was exceptional!! Lovely feel. Staff friendly professional but not in your face

  • Stayed December 2012, travelled as a couple
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Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeFranschhoek, General Manager at Le Franschhoek Hotel & Spa, responded to this review, 28 January 2013
Dear Mark S,

Thank you for such a lovely review.
We are very happy that you enjoyed your stay and look forward to your return.

Happy Travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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639 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (131)
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English first
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 December 2012

Lovely setting and location. Tennis court not swept and broken racket, swimming pool had leaves in the pool and the bottom was dirty. Not what one would expect from a hotel of this standard. Room great but a few things broken and in need of repair. Recently returned to the Uk and stayed for 2 nights. Concierge was helpful and booked a vineyard tasting and restaurants. On 2 occasions when we arrived they didn't have us down as booked.

  • Stayed November 2012, travelled as a couple
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Helpful?
Thank Wiggins L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 December 2012

* Small room, tidy and clean.
* Nice pool area
* Tenniscourt, but no balls or rackets (broken)
* No internet included, you have to pay extra!!! R30 for 30 min.
* Good food (dinner and breakfast)
Overpriced!

  • Stayed December 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Bonniebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LeFranschhoek, General Manager at Le Franschhoek Hotel & Spa, responded to this review, 28 January 2013
Dear Bonniebe

Thank you for providing us with your feedback.
We are very pleased that you enjoyed our food and happy to report that we have replaced the tennis rackets and balls. At the moment we only have complimentary wi-fi in the public areas but this year we will be working on having it available in the bedrooms on a complimentary basis too.

Happy travels!
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Maldon, United Kingdom
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 December 2012

The hotel was everything one would expect from a 5* hotel. All of the staff were extremely courteous and polite, just a little reserved. The setting is breathtaking and our room had a double aspect view of the mountains. Security is obviously a concern and nobody gets past the gate until identities have been checked. Whilst we could not fault anything the atmosphere just felt a little sterile.

Room Tip: Room 26 has the most amazing views of the mountains.
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  • Stayed November 2012, travelled as a couple
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Helpful?
Thank GrammyandPops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 December 2012

I was disappointed with Le Franschhoek Hotel and Spa having spent 2 nights there this last weekend. It is rated 5* but I felt that it misses out on attention to detail. Unfortunately you get a sense immediately that it is part of a corporate group.it is a pity as the location is beautiful. My bathroom was tiny.The water pressure in the shower was very weak. No special touches like flowers in the lobby/lounge area. The decor is bland and boring, not inviting. No newspapers to read at breakfast. The TV in my room looked like it dated back to the 80's. Will not be staying there again. There are better and more soulful places to stay in Franschhoek

  • Stayed November 2012, travelled as a couple
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Helpful?
Thank JulesCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hermanus, Western Cape, South Africa
Level Contributor
5 reviews
Reviewed 22 November 2012

Beautiful setting. Had a very hearty welcome. Very friendly staff. Lovely view from room. Were spoiled with a hot bath waiting when we returned after a late night out! Definitely worth staying when you are visiting Franschhoek!

  • Stayed September 2012, travelled with friends
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Helpful?
Thank Sunettedvilliers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 November 2012

We arrived late morning and were stopped by a very zealous security man, but I have give him the benefit of the doubt. That was the only downside to our stay though. The staff were all very helpful and attentive. The hotel is spacious and from the first minute of your arrival, you just slide into relax mode. The surroundings are fantastic, so take the time to walk around to soak up the views. The rooms are luxurious and very spacious, with lovely views of the hills. Great base to visit the numerous vineyards and taste the wonderful wines on supply. Spend some time here, you won't regret it.

Room Tip: Stay at least 3 days. Too much to do, see & taste!!!!
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  • Stayed October 2012, travelled as a couple
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Helpful?
Thank Woodcutter67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Franschhoek Hotel & Spa

Property: Le Franschhoek Hotel & Spa
Address: 16 Minor Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Franschhoek
#5 Spa Hotel in Franschhoek
#9 Luxury Hotel in Franschhoek
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Le Franschhoek Hotel & Spa 4*
Number of rooms: 63
Official Description (provided by the hotel):
Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa's many accolades are * 2007 AA Travel Guide- Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner's Club Award- 2006 Wine List * Diners Club Wine List award Gold 2009. ... more   less 
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Also Known As:
Le Hotel Franschhoek
Franschhoek Le Hotel

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