I booked the spa for my bridal party the day before my wedding and it was anything but relaxing. Despite the appointment being booked for weeks, there was absolutely nothing that the staff did to make it feel like a special occasion. On arrival we were simply each whisked away into separate, dark, sterile rooms (NO-ONE even showed us the surrounding areas, we didn't even see a pool). As we were all getting manis and pedis I was expecting something a bit more sociable whereby myself and my bridesmaids could all chat and enjoy the experience together before the big day. The manis and pedis were THE worst I've ever had (and I've been to a lot of spas all over the world) It was so bad that we all had to drop into Clicks straight after and buy nail polish remover and nail polish to redo them (bare in mind this is the night before my wedding!) I could go and on about how the manager and staff just contributed to one stress after another for me but I don't want to waste any more energy on this place. Simply put, it's completely over-priced (and that's for UK prices even), the manager is totally incapable, the staff are not trained properly, the facilities are falsely advertised on the website and overall it was an incredibly disappointing experience.
- Official Description (provided by the hotel):
- Located in the world famous Cape Winelands, Le Franschhoek Hotel and Spa has become one of the most romantic getaways in its class. Capturing the essence of luxury, the impeccably appointed Le Franschhoek offers unparalleled views of the Franschhoek Mountains & is the perfect setting for a taste of the legendary Cape Wine Routes. Features include a destination Camelot Spa & world class conference facilities. Included in Le Franschhoek Hotel & Spa's many accolades are * 2007 AA Travel Guide- Gold Achiever * Conde Naste's top 130 New Hotels of the world- 2006 Hot List * Diner's Club Award- 2006 Wine List * Diners Club Wine List award Gold 2009. ... more less
- Reservation Options:
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- Also Known As:
- Le Hotel Franschhoek
- Franschhoek Le Hotel