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Le Franschhoek Hotel & Spa
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Reviews (773)
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308
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39
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All reviewsdish restaurantlovely hotelthatched roofbeautiful settingfine diningcape townunderfloor heatingmain buildingviews of the mountainsminute drivelounge areastayed here for two nightsmini barlovely rooma lovely staywine tourwine country
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484 - 489 of 773 reviews
Reviewed 16 April 2014 via mobile

We stayed here as part of our honeymoon for two nights. We did get a complementary half bottle of fizz, which was lovely. The hotel is nice but location is poor as it's too far out of town to walk and there is no complementary car offered. They do have a local driver that does the run for 100r which was fine.
Check in was poor, they couldn't find our reservation which seems to be a regular thing as we hard another couple being told the same later that day. There were four people working most times at reception, way to many.
Breakfast was tasty but dinner was only ok. The hotel don't deal with cash, never had change so it's hard to tip or pay with cash. The staff were very friendly and nice.
The pool area was not well kept but looked lovely in the morning but unfortunately after lunch the area could be cleaned up with fresh towels etc.
There is wifi but only at the end of the lounge/bar area not all over the bar or hotel. Which was a little annoying.
Our room was nice but as there was a thatched roof and carpet we found afew bugs in the room. The carpet could have been cleaned a little bit better.

All in all we had a an average stay.

Stayed: April 2014, travelled as a couple
Thank LC_irish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014 via mobile

We spent 3 nights in this lovely hotel and thoroughly enjoyed our stay.
Staff were courteous, helpful and very professional. A special mention must go to Andrew the concierge who gave us excellent advice on vineyards to visit and the best roads to choose.
Food was of a very good standard and the grounds were immaculate.
Rooms were very nice with plenty of space.
We were originally given rooms 1 and 15 but there was noise from the kitchen and we asked for a move. This was done with no fuss.
The hotel had lovely features including a thatched roof and exposed beams. The public areas were beautifully appointed with very comfortable sofas and chairs.
There is a courtesy taxi service to the town.
All in all a very nice experience in a beautiful area.

  • Stayed: April 2014
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Thank Kirkshaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2014 via mobile

The hotel is hidden in Franschhoek, and gives one a sense of peaceful and serenity. This is a good hotel and serves great breakfast. The hotel is well maintained. While breakfast is excellent, dining falls short and can be improved. Ample parking and a good spa complete the offerings. Highly recommended.

Stayed: April 2014, travelled with friends
Thank Globegourmander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

I am attending a wedding in the area. I am here with my 6 year old and 8 year old boys. I got a room with a loft: a double bed for me & 2 single beds for my boys. It was perfect!! Got back to our room on the 1st night and there was milk & cookies waiting for them next to their beds. The kids were super excited! Very clean rooms & comfortable beds... I would totally recommend this hotel for couples or families with kids.... Cosy is the first word that comes to mind when you get here!

Stayed: April 2014, travelled with family
Thank Antoinette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

Rooms were clean, breakfast and dinner was nice, but this was definitely not a five star hotel, however staff was rude, and unaccommodating. At the price you're paying there allot of other place in Franschhoek I'd rather stay.

  • Stayed: March 2014, travelled with friends
    • Value
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1  Thank louannmeyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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