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All reviews beautiful boutique hotel the main street snack basket mr singh micro brewery usb ports complimentary transportation mini bar attention to detail pool area is very cheese biscuits cooked menu wonderful base sister hotel highest order complimentary minibar outstanding hotel
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Reviewed 12 March 2018

I can't guarantee many things in life but one thing I am certain of is that I've never stayed anywhere like Leeu House! A stylish and tranquil oasis in the heart of Franschhoek, this hotel is not one to be missed. The staff in the hotel are some of the best I've ever seen, from front of house to housekeeping, groundskeepers and drivers every single member of staff is friendly, professional and will go over and above to personalise their service and make sure that your stay is perfect. I was taken ill midway through our trip and from the moment I mentioned I was unwell the staff were sending me hot water, lemon and honey in bed and dispatched a driver to drive out of town and find me some medicine, something which I am so grateful for as it ensured that being unwell didn't spoil the remainder of our trip. Special mention to the simply outstanding Roxzan at reception who was just fantastically helpful, funny and kind throughout.

The decor of the hotel is just fantastic, we went for a deluxe room and it did not disappoint, likewise the common areas, pool and gardens were fabulous and well appointed. The real beauty of this hotel is it's location which affords you so many options to make the most of your days. Whether it's lounging by the pool, enjoying the lovely and quaint town of Franschhoek or making use of the inclusive driver service to explore further afield and visit restaurant and wine estates within the region, the possibilities really are endless.

One thing which I have seen an awful lot in other reviews is poor feedback about the breakfast. It is clear that Leeu House have worked hard to make changes to breakfast as ours was superb. A lovely selection of fresh fruits, yogurt pastries and juices as well a simple but tasty range of a la carte options was perfect! I can highly recommend the french toast with peppered honey, I will be trying to recreate this at home! For coffee lovers, the coffee is fantastic and the best bit of it all is that you get to enjoy breakfast taking in the beautiful views of the mountains.

It has to be said that the Leeu Collection as a whole is just fabulous. Understated luxury with a keen eye for detail and consistently excellent levels of customer service. We visited the Tuk Tuk microbrewery, Marigold restaurant and spent a day at Leeu Estate enjoying a gorgeous meal, complimentary wine tasting and a relaxing afternoon in Leeu Spa which has the most magnificent pool.

Would I stay here again ... ABSOLUTELY
Are we already planning our next trip ... YOU'D BETTER BELIEVE IT!!!!

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank lily1406
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 26 March 2018

Thank you for glowing review of Leeu House. We are thrilled to deliver on our mantra that attention to detail affords every guest an exceptional experience. We are delighted you and your partner continue to return and we are able to add to each of your experiences and look forward to welcoming you back!

Kind regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2018

Leeu House, part of the Leeu Estates properties set on the main street in Franschhoek was a wonderful base to visit the wineries and see all the wonderful art that is in abundance in the area. Not only has one got the shopping and galleries to visit in Franschhoek, there is Stellenbosch just done the road and many great golf courses in the area.
Leeu House is a beautiful property with outstanding rooms in wonderfully designed gardens. A lovely swimming pool with plenty of loungers to enjoy after a tour of the town.
Breakfast could be taken at the House, but also in the magnificent Leeu Estate out in the vineyards where the service and offerings were of the highest order.
The staff were always on hand to offer advice and with the excellent in house taxi service one could go up to 10kms for free.
A very nice touch was the honesty bar, where drinks could be taken and just signed for.

Room Tip: All rooms are great
  • Stayed: February 2018, travelled with friends
    • Value
    • Location
    • Service
Thank christopherts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 16 March 2018

Thank you for your fantastic review. We are so happy you enjoyed your stay with us at Leeu House. The team and I look forward to welcoming you back n the future.

Kind regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

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Reviewed 9 March 2018

Leeu House was a big reason that Franschoek was the highlight of our South Africa trip. The staff are extremely courteous and helpful; the hotel provides a shuttle service to anywhere within a 10km radius. The other Leeu Collection properties/ restaurants are all accessible if you stay at any of their properties. Breakfast was great. And the location right in the middle of Franschoek town center, perfect.

Highly highly recommend

  • Stayed: February 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank SiddharthD246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 16 March 2018

Thank you for your wonderful review. We are delighted you enjoyed your stay at Leeu House and we look forward to welcoming you back on your next visit.

Kind regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018

I have just spent 2 nights at this amazing hotel. It was absolute luxury but with a very personalised service. Our rooms were huge and everything had an elegant and boutique feel. There were some nice touches like fruit and biscuits and a complimentary bottle of wine in the room. The staff were really friendly and approachable and cleanliness was exceptional. The management and staff should be really proud of the hotel they have here.

Stayed: February 2018, travelled with family
1  Thank Pauline186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 12 March 2018

Thank you for your amazing review of Leeu House, the team and I were thrilled to receive your comments. We hope to welcome you back in the near future.

Kind regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

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Reviewed 16 February 2018

This boutique hotel is superb. The rooms are magnificent and ours was huge with large bathroom. There was a drought so we had to save water and that meant no bathing. No problem as the shower was so good and enormous.
The design, style, colours and art work are so good. The staff so kind and helpful. The breakfast is so good. You must stay here!

Room Tip: We had a room facing the street which sounds noisy etc but it was not it was fantastic
Stayed: February 2018, travelled as a couple
Thank johnF9257UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hayley K, Public Relations and Marketing at Leeu House, responded to this reviewResponded 23 February 2018

Thank you for your amazing review of Leeu House. The team and I are delighted you enjoyed your stay with us and look forward to welcoming you back.

Kind regards,

Hayley Knight
Public Relations and Marketing
Leeu Collection

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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