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“Lovely stay”
Review of Riverside Estates

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Riverside Estates
Ranked #13 of 58 Hout Bay B&B and Inns
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
“Lovely stay”
Reviewed 9 July 2012

Excellent breakfast, bacon was amazing! Beautiful setting and staff amazing (Kobus and reception). Room needed a bit of maintenance, but otherwise a lovely stay.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Candice N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, General Manager at Riverside Estates, responded to this review, 16 July 2012
Dear Candice,

We really appreciate you taking the time to respond on Trip Advisor. Also many thanks on your suggestion about the room that needed maintenance. We have already addressed this problem and the air-conditioner is repaired. Also remember of our return visit policy where you will get 10% discount on your next visit.

Many Thanks for your review.
Regards
Robert Veldman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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247 reviews from our community

Traveller rating
    149
    69
    16
    4
    9
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Swellendam, South Africa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2012

The admin is the best I ever encountered with all the guesthouses we've stayed. They were so understanding when I needed to change the booking 3 times. The staff are super friendly and very helpful and make you feel like a star guest!
The breakfast was very nice and even though my girls were a bit 'busy' at times, they made it so special for them too with flowers and treats. And I had the best croissants I even tasted in my life!!!
The whole guesthouse and self-catering units are very beautiful and peaceful. I also loved the dogs that run around the grounds!
This is definitely a place I will recommend to anyone!

Room Tip: The self-catering cottages are ideal for a family stay!
See more room tips
  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jolene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert V, General Manager at Riverside Estates, responded to this review, 16 July 2012
Hello Jolene,

Thank you very much for your review. Our reservation department is definitely having an increase! It is uplifting to us all when guests appreciate the service and an inspiration to work even harder. Please remember on your return visit you are entitled to a 10% discount. It was a pleasure for us to have you here.

Best Regards
The Riverside Team
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Cape Town Central, South Africa
2 reviews
Reviewed 8 July 2012

We stayed at Riverside Estates for our anniversary, and had a great night away. We stayed in the honeymoon suite, which is huge and has a lovely bath. The decor is old fashioned which suits the hotel. The heater was on when we arrived and the welcome from the staff was very friendly and helpful. The grounds of this hotel are beautiful, very green and established. It would make a lovely wedding venue. The breakfast the next morning was a bit cold, but the croissants were fresh and made up fo it. We would definitely stay there again!

Room Tip: The honeymoon suite was lovely. Depending on when you travel ask for a room with a fireplace.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ali S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert V, General Manager at Riverside Estates, responded to this review, 16 July 2012
Dear Ali,

Many thanks for your review. We sincerely appreciate feedback and to know what our guests needs are. We have replaced the containers for breakfast and be sure your breakfast will be warm next time. (The plates are warmed up as well) We will contact you sooner to your next anniversary and will treat you all over again. Many Thanks for choosing Riverside to celebrate your special day.

The Riverside Team
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Durbanville
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2012

we had the good fortune of staying over at Riverside Estates,
what a lovely place, a little hidden gem!
we were treated like very important guests form the moment we arrived, everything was just great, we enjoyed the facilities, the closeness to amenities, and friendly helpfull nature of hosts too
thanks a lot, we will be back

Room Tip: tree house is a great family unit, everything you can think of catered for in one visit!
See more room tips
  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karlsenekal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert V, General Manager at Riverside Estates, responded to this review, 22 September 2012
Dear Karl,

Many Thanks for your review. Please contact me with your next visit to qualify for our discounted rate for return guests. We are also opening our restaurant in October and whenever you drive along the Atlantic seaboard, please come and view our changes.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 June 2012

I highly recommend Riverside Estates. Thanks to all the friendly staff especially Cobus for their hospitality. What a beautiful place....it's just magical.
This has been our second visit and both times it was amazing; we will definately be going back for more!
Compliments to the chef - breakfast was wonderful.
Keep up the great work :)

Kind Regards
Mr & Mrs A Davids

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amienadavids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert V, General Manager at Riverside Estates, responded to this review, 22 September 2012
Dear Mr & Mrs Davids,

We certainly appreciate your review. Many Thanks for complimenting our chef. We are opening our restaurant soon and will keep you posted. With your next visit you'll be able to have luncheon and dinner! Remember that return guests are entitled to discounted rate.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town Central, South Africa
1 review
Reviewed 25 June 2012

My husband and I bought a voucher for one night at guest house. We had a lovely time. The staff were AMAZING and the service was exceptional! We got the idea that there are renevations taking place - we would love to visit again once all the renovations are complete. We loved the lounge are with the fireplace - we spent a lot of time there relaxing with a glass of wine, reading our books with the roaring fire in the background. My only complaint was that the Queen sized bed was in fact twin beds pushed together and they were different heights... which made for an uncomfortable night's sleep. Besides that, the estate is gorgeous and we would love to visit in the summer to make full use of the beautiful grounds and swimming pools.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Candice L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert V, General Manager at Riverside Estates, responded to this review, 22 September 2012
Dear Craig & Candice,

Thank you very much for the lovely review. We really appreciate this and will never know how to better ourselves if we don't have responses from our guests. You slept in Room 3 where the base and beds have been replaced. We are also opening our restaurant in October and the bar with fireplace even made more cosier. Please contact me on your next visit and remember that you are entitled to a discounted rate.

Many Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paarl, South Africa
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 June 2012

We had a wonderful time here. We really enjoyed it very much. The first thing that really impressed me, was the very nice and clean smell in our room.
Everything we needed, and more, was in the room and bathroom. We had a fire place in our room, and they gave us more than enough wood.
The main lights did not work properly in our room, but with breakfast, when the power tripped twice, I realized that there must be a power problem. I am sure they will sort that out. Luckily there were 3 lamps in our room which we used. We did not need more light, the main lights in the room is not really necessary, so our room’s main lights problem did not bother us at all.

We had a very, very nice buffet breakfast and the coffee is great.

Reception staff and breakfast staff were very, very friendly, helpful and nice - thank you for that!

A Summer vacation at Riverside Estates can only be nice, with the lovely swimming pools close to the cottages, and the forest area's and feeling the place have. I am so glad we discovered this lovely place.
Would love to visit in summer.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveladvice11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert V, General Manager at Riverside Estates, responded to this review, 22 September 2012
Dear Traveladvice 11,

Many thanks for your review about your stay. Apologies for all your electricity problems you've experienced. We have attended to these and all in order. The garden is absolutely awesome in the summer. We are also opening our restaurant this October and it would be great if you drop by whenever you are in Hout Bay again. Please remember that you are entitled to a return guest discounted rate with your next visit.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riverside Estates

Property: Riverside Estates
Address: Cnr of Valley & Welbevind Road | Opposite World of Birds, Hout Bay 7806, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Hout Bay
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 58 B&Bs / Inns in Hout Bay
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riverside Estates 4*
Number of rooms: 15
Official Description (provided by the hotel):
Riverside Estates, an elegant guesthouse, function and conference venue, an established haven of tranquillity, friendship, music and joy. We are located in Cape Town's jewel, the beautiful valley of Hout Bay. Our core values include eco-sustainability, the greening of our establishment, the upliftment of our staff and the empowerment of our Hout Bay Community. We invite you to this place of enlightenment, of romance, of guests who become friends. Experience the magic of Riverside Estates today! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com, Agoda, Priceline, Booking.com and Cancelon so you can book your Riverside Estates reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riverside Estates Hout Bay, South Africa - Cape Town

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