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“Good location...lacks cleanliness!” 3 of 5 bubbles
Review of Shearwater On Sea

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Shearwater On Sea
Level Contributor
3 reviews
3 hotel reviews
“Good location...lacks cleanliness!”
3 of 5 bubbles Reviewed 7 June 2014

The beach was one of the most amazing beaches I'd ever been to and we loved the restaurant on the beach. The resort was lovely, we were not happy with the standard of cleanliness though. The tea towels were smelly and looked like they had not been washed in weeks. We had dirt in the bathroom bin and the linen and curtain smelt stuffy. The resort should definitely be managed a little better.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Michelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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39 reviews from our community

Traveller rating
    11
    21
    4
    1
    2
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26
8
Solo
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Cape Town
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 June 2014

This resort is fantastic, clean, has everything you could possible need, the staff incredibly accommodating. Our room was quiet and per request to the staff - sitated in a very peaceful area of the resort.

Room Tip: We did not have children so can't comment. resort exceptional clean, and friendly - can't w...
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 14 May 2014

We stayed at Shearwater on Sea for just under a week. The location is great as it's close to the beach - which is one of the most outstanding beaches I've ever seen. The beach bar is great too. The accommodation itself was great, all you could need. However, we had to wait for someone to arrive at reception, we were moved 3 times to a different unit and ended up being in the worst unit with the car park and the noisy staff quarters next door. Our room was not ready even though it was over an hour past check in and we had been driving for 6 hours and we had to wait an extra hour for it to be cleaned. The flat wasn't cleaned properly, it was just cleaned on the surface. There was dirt under the carpet and if you just moved the microwave and other items, there was lots of dirt and hair. There were items left under the couch too. The manager seemed unphased that we were so unhappy. The braai was not cleaned out well and the table outside, both upstairs and downstairs had dirt and bits of dried food on them. It really did spoil things for us, especially one day one. But the facility itself is decent and has everything you could need, the pool, entertainment area and playground is great and the beach makes up for a lot! Management needs to step up their game and monitor the level of service more closely.

Room Tip: Get a room that is nearest to the beach - beach facing. Stay away from the back units by the wall an...
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank KimASmith1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cradock
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

what lovely place! Just a pity it is not inspected by management on a daily basis after daily service has been done. I had to ask the cleaners daily to clean certain areas. They just clean on the surface where noticeable. Also had no bath. I had to sweep the deck myself every day. The braai was cleaned ... but had to do it over before we could braai. The little surface next to the braai was never cleaned. The place itself is really great for a vacation. Perfect beach ! Only 50m away. Restaurant on beach ... very good!

We had no welcome whatsoever.

  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank MirieJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 8 May 2014

I cannot fault Shearwater on Sea as a resort. It is more than adequate facility wise and in the units, has a lovely pool and kids playground area, is located 100m's or so from Plipli (an awesome beach pub & restaurant) & 100m's away from Myoli beach which can only be described as outstanding.
However I was very disappointed with the check in. We were made to wait over an hour for the one unit to be ready (and in the rush it was not properly cleaned), made to wait about 15 minutes for the manager to come to recepetion when we arrived, and then finding that the manager, Connie, had moved our 2 unit bookings for the 3rd time since my original booking on made on 17 January 2014, when I was the 1st person to book for the period in question. We ended up just where I had told her that I did not want to be because of the noise factor - by the car park, staff laundry room and pool. Her attitude was simply "Sorry" but no effort was made to rectify the situation.
Other than that & being woken up with car and people noises, we had a wonderful stay. If we had had the units booked and promised to us, the whole experience would have been perfect.

Room Tip: Do not stay in units 117 and 119 if you can help it if you have small children with you or are a lig...
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  • Stayed April 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jenny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
89 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

We are so thankful that we found this little treasure in Sedgefield. All the other timeshare places are situated at the lakes, resulting in quite a drive to get to the beach. But Shearwater on Sea is approximately 100 metres from Myoli beach. (And what a beach!!!). What an absolute pleasure to have stayed here. We had a view of the sea and the swimming pool in the resort. The units are serviced daily (except for Sundays and public holidays) and are kept very clean. One feels immediately at home. The reception is excellent, the resort is kept in extreme good order. Pipi Adventure Centre is right across the road which offers very clean backpackers, extreme adventures and a very good restaurant... right on the beach. You really don't have the leave this resort if you need a good rest. We will definitely be back again!!! Thank you for making our stay a truly memorable one...

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pixie1505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vanderbijlpark, South Africa
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

What a lovely place & although we thought it was literally straight on to the beach but wasn't it really didn't disappoint. Within easy walking distance of the beach & (although a shock to the system & much doubt of eating there at first sight) of a place we could eat good food.We wouldn't have known about you if it hadn't have been for Groupon. Apartment was very nice, clean & nicely furnished. Good facilities within the complex. If anything we thought that the pool could have done with a little easier access into the actual pool (another step maybe) but over all an excellent time was had by all. We would certainly return & recommend to others.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LindaCM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Shearwater On Sea

Property: Shearwater On Sea
Address: 3 Claude Urban Road | Myoli Beach, Sedgefield, Knysna 6573, South Africa
Region: South Africa > Western Cape > Knysna > Sedgefield
Amenities:
Swimming Pool
Hotel Style:
Ranked #6 of 19 Speciality Lodging in Sedgefield
Price Range (Based on Average Rates): £
Hotel Class:3 star — Shearwater On Sea 3*
Number of rooms: 30
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