Poor service and follow up. We booked accommodation through the website and over the phone, gave our credit card details by email. Something went wrong with the credit card, and the owners just cancelled, without informing us - we called a few days ahead and got fobbed off with an email telling us they thought the reservation was made "obsolete". No apologies, no follow up and no assistance in looking for alternatives - a real let-down and disappointment.
- Official Description (provided by the hotel):
- Ideal location for holiday accommodation - Somerset West is only 20 minutes from Cape Town International airport. Mooring House offers comfortable lodgings in a tranquil garden setting. Ideal for groups or the individual traveller. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, HotelsClick, Ebookers, Hotels.com and 5viajes2012 S.L. so you can book your Mooring House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mooring House Somerset West, Cape Town, South Africa