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“Very friendly and helpful staff. Beautiful surroundings”

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Willowbrook Country House
Ranked #3 of 6 Hotels in Somerset West
Certificate of Excellence
Zurich, Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very friendly and helpful staff. Beautiful surroundings”
Reviewed 5 January 2014

We have spent a wonderful week in this small and friendly hotel. Lisa and her staff ( especially Maggie, the good soul of the house) are so friendly and very helpful. They made our stay unforgettable! We are sure, we'll come back! Breakfast is very good.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank Brenda933
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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199 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
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Maine
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 January 2014

Willowbrook is a perfect example of how trip advisor should be a mandatory aspect to every savvy travelers planning process. Even though we were 7000 miles away in the USA when we planned this the staff at WB was exactly what we expected and more. Maggie was the perfect waitress, Lisa, Conrad, Maggie, Sheila and Charlene were all more than ready to help you plan your day. The food was outstanding and the accomodations were clean and comfortable. Somerset West was perfect for us as this place is the center of some of the best wine and food we have ever experienced in our travels. If you like to walk or jog then you will not find a better location anywhere in the world as there are paths galore, may through vineyards and along the river. Also, there are probably 10 world class restaurants within 15 minutes of the hotel. We liked the location as CT was a 30 minute drive.

Stayed December 2013, travelled with family
Helpful?
Thank palmer77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 21 October 2013

Willowbrook is located in the beautiful suburbs of Somerset West a stones throw from the stunning wines estates of Vergelegen and Lourensford, you are truely in the country and the vista is spectacular. We stayed for four nights visiting family under difficult circumstances and Lisa and her team ensured our stay was as comfortable as possible. The rooms are well appointed, clean, spacious and modern but what stands out above all was the service. All of the staff make a huge effort they were very friendly and were able to help our family in many ways. It was very appreciated. We will be returning to the Cape in the near future and will certainly try and stay at willowbrook once again.

  • Stayed September 2013, travelled with family
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Helpful?
Thank Simon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galway, Ireland
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 7 October 2013

We stayed for just one short night very recently to allow us to have dinner with friends locally and play golf early the following morning. I only booked on the day and first impressions during my call were most impressive and welcoming. We were warmly greeted on arrival and were upgraded to a lovely spacious room in the garden. Bathroom was excellent with shower & bath. Large bed was very comfy and in room tea & coffee was a plus. Breakfast the next morning accommodated our early tee-time and was excellent.

Overall the quality of our stay was excellent. All of the staff were warm and friendly and made us feel they genuinely appreciated our business. There was a clear personal touch about the place just like a country house should be. Unfortunately, our stay this time was much to short but we will certainly be back. Thank you.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank EilisC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
torino
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2013

Excellent breakfasts, great hospitality, highly recommended. Lisa and his staff are very patient and nice people. They organized for us an unforgettable township tour. Not so close to the city, but it is worth making some kilometers. Very convenient for Cape good hope and wineland tour.
Thanks!

  • Stayed August 2013, travelled as a couple
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Helpful?
Thank MinusAndPlus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nice, France
2 reviews
Reviewed 18 August 2013

I stayed 5 days in May at Willowbrok Lodge and I really loved it. I know Somerset West and also this guest house for more than 20 years and even that there are hundred of guesthouses and b&bs around I am very confident that Willowbrook Lodge represents still one of the best and maybe the most typcial South Africian upmarket guesthouse accommodation in the region.

Great view on the helderberg and the lovely garden. I loved my evening walk along the river at Redloff (?) Park. The breakfast was delicious and every morning with a special surprise.

Due to several family obligations I did not had the time to enjoy the evening restaurant.

My room was very cosy, nicely decorated and the bathroom was very light and big. According to the chilly evenings and nights I enjoyed the underfloor heating which warmed up my room extremely comfortable.

The guesthouse is convenient and very silently located. Of course, you need a car like always in Somerset West. As mentioned, you can have a nice walk direcly from the guesthouse. Even that I am not a golfer, I want to mention that one of the big golf courses of Somerset West are just opposite Willowbrook.

I got the impression that Linda, the owner and manager of this guesthouse links professional skills, experience and plenty of emontial warmness to this place. I loved my stay at Willowbrook and I will come back.

  • Stayed May 2013, travelled solo
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Helpful?
Thank UweSchultheiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 May 2013

Wow, second time at Willowbrook! Once again we loved the beautiful gardens and the gentle stream flowing by. Our room was luxurious and we spent two days totally relaxing. Their country breakfast was a scruptuous bacon, egg, sausage, mushroom, toast, orange juice and coffee delight. We also managed to get Springbok rugby player, Brian Habana to give us his autograph as he checked out. Mixing with the rich and famuos - that seems to happen at Willowbrook.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank Stuart R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Willowbrook Country House

Property: Willowbrook Country House
Address: Morgenster Avenue, Somerset West 7130, South Africa (Formerly Willowbrook Lodge)
Region: South Africa > Western Cape > Cape Town > Somerset West
Amenities:
Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 6 Hotels in Somerset West
Price Range (Based on Average Rates): £
Hotel Class:4 star — Willowbrook Country House 4*
Number of rooms: 12
Official Description (provided by the hotel):
Willowbrook Country House offers luxury accommodation in an idyllic, private and secluded country setting amidst lush gardens in the quiet residential town of Somerset West in the Western Cape, South Africa. Owner Lisa will welcome you and personally make sure that your stay at Willowbrook Country House is a superb experience. Our location offers the advantage of being in close proximity to the tourist hot spots of the area, pristine golf courses, sandy beaches, the Cape winelands and popular towns including Cape Town, Stellenbosch, Franschhoek and Hermanus. Willowbrook Country House also offers an exquisite dining experience – the D’Vine Restaurant, voted among the top 100 in South Africa. Our garden setting next to the river is also ideal for intimate private functions such as weddings and smaller conferences. ... more   less 
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Also Known As:
Willowbrook Country House Somerset West, Cape Town, South Africa

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