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“Wonderful spot!” 4 of 5 bubbles
Review of A Hilltop Country Retreat

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A Hilltop Country Retreat
Ranked #11 of 37 Swellendam B&B and Inns
Certificate of Excellence
Cape Town
1 review
“Wonderful spot!”
4 of 5 bubbles Reviewed 20 July 2014 via mobile

We stayed for one night (Sat). We had a very warm & friendly check in with an offer to book dinner for us at their local favorite restaurant. The room was lovely, clean and furnished with everything one could need including firewood for the room fireplace, complimentary sherry & risks. The bed linen and towels were high quality and the King sized bed a real treat. It was right on the edge of the mountain allowing for mountain walks and a hop and a skip from Marloth Park. It would also be a great spot for 6 couples to come together as there is a Braai area and so much to do all close at hand.

Stayed July 2014
Helpful?
Thank Lillyputs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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158 reviews from our community

Traveller rating
    111
    31
    13
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See reviews for
32
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Cape Town, South Africa
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 July 2014 via mobile

Our family enjoyed a very comfortable stay at A Hilltop Country Retreat and we will certainly be back. In fact, we have already made another booking! We stayed in Room 6 with our boys, aged 9 and 11 and found it very comfortable. The kitchen has everything you need but it is fairly small and there is no oven. This was not a problem for us and we understood exactly what facilities we were getting. So, if you are looking for a long term, full self catering facility then it may not be for you. If you are looking for a friendly welcoming into Swellendam and comfortable accommodation with a touch of country luxury then this is it.

Stayed July 2014, travelled with family
Helpful?
1 Thank Sam P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

Would go back here in a heartbeat. Wish we were there longer.
Restful location a short drive from Swellendam town. The rooms are BEAUTIFULLY decorated. There are braai facilities, a little pool to cool off in and efficient staff.

Room Tip: It was a family holiday and we were spread across three rooms. All of which were unique and differen...
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank il0venz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doha, Qatar
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 9 February 2014

When arriving there, an amount of money had been deducted from my credit card from paybridge accommodation ( www.nightsbridge.co.za ) which is the company they work with. I had reserved several hotels through this system and I thought this was one of them. When enquiring about this situation, I was told that they had nothing to do with nightsbridge!!!???? and that they did not received any money and it was me the one having to sort it out, even though the booking was made directly in their website. I was told that nightsbridge never takes any money, which is not true, they do ( and due to this misinformation I called my bank to block the credit card thinking there could be some kind of fraud ). It all happened to be a misunderstanding but I felt I had to fix it all by myself, not helpful at all.
On the other hand, you have to make your own breakfast, which was something we found out once we were there.
The pool was full of caterpillars and not very clean either.
Nevertheless, the place is nice if you are looking for some tranquility.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Jesus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHilltop, Manager at A Hilltop Country Retreat, responded to this review, 10 July 2014
Jesus booked through Nightsbridge. He booked just a few days before arrival and no deposit was taken from his credit card. Jesus e-mailed us on the 28th of January, telling us he booked 2 guest houses and not sure which one he has paid for. We e-mailed back to confirm that no deposit was taken by us and he can pay on arrival.

On arrival, Jesus didn't want to pay for his accommodation. We tried to explain that no payment was taken by us and that he had to pay in full. His Credit Card didn't work so the person travelling with him had to pay.

We apologized for any inconvenience, but we couldn't let him stay for free as no payment was taken. We keep proof of all payments, and this has never been a problem.

Regarding the breakfast, we have self-catering options available and we offer self-catering accommodation. This is clearly stated on our website. We even have video's of each room on the website so guests knows exactly what to expect. Not sure why he didn'n know....
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sedgefield, South Africa
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

We spent a week at Hilltop and totally thoroughly enjoyed it. A FIRST CLASS place to stay, the best service I have experienced in a long time. Rooms are cleaned EVERY single day with clean and fresh towels also everyday. Whatever your need is, the staff try to accommodate without hesitation. Beautifully situated on top of the hillside!
Definitely would recommend it and definitely will stay again if ever in the area. REALLY REALLY LOVELY!

Room Tip: All rooms are brilliant!
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VanRowe1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

Thank You A Hilltop. Greated by friendly staff on arrival. Amazing rooms, great customer service friendly staff who look after you. Great braai facilities for each room. Small dip pool to cool off. Pool about 1m deep tops. All that is needed. Tucked away very quiet resort. Only 6 rooms. We cannot wait to come back. Thanks.

  • Stayed December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sa_matt_nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chiselton, uk.
Level Contributor
83 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 4 December 2013

We stayed in November and were very surprised to see a previous negative review and would have to say I found it hard to recognise the place that was being described!
The website clearly shows each room and its layout as well as its position within swellendam, our room was beautiful with good quality bedding, towels and everything you may need for a self catering stay - I particularly liked the fact that the ground coffee and other things were topped up everyday.
The weekend we stayed there was torrential rain but the house had loads of DVD's that can be borrowed.
It would not hesitate to recommend this place.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank supergeordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about A Hilltop Country Retreat

Property: A Hilltop Country Retreat
Address: 7 Bergsig Avenue, Swellendam 6740, South Africa
Region: South Africa > Western Cape > Overberg District > Swellendam
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #11 of 37 B&Bs / Inns in Swellendam
Price Range (Based on Average Rates): £
Hotel Class:4 star — A Hilltop Country Retreat 4*
Number of rooms: 6
Official Description (provided by the hotel):
4 star luxury self-catering accommodation on a superb location. A Hilltop Country Retreat is located in the foothills of the Langeberg Mountains, yet close to the town centre, where you get the best of both worlds ... 360' views and no traffic. A Hilltop Country Retreat offers a complete experience far superior to that of a mere stop-over. Our rooms are spacious and luxurious featuring finishes and furniture made by local entrepreneurs and artists. The delightful calabash radios, created by South African artist Soloman, are just one of the beautiful, unique and mostly handmade elements we have chosen to enrich your stay. Our accommodation offers great value for money. All the rooms come with en-suite bathrooms and fully equipped self-catering kitchens. You can dine inside or on the patio while enjoying the magnificent and inspiring view of the Langeberg Mountains and the town below. Pick some fresh herbs from our garden to prepare your own special meal or dine out at one of the many exquisite restaurants Swellendam has to offer. Here you can relax and unwind surrounded by breathtaking landscapes in a restful environment far from the hustle and bustle, but convenient to Swellendam's many attractions. A Hilltop Country Retreat treats you to high standards of hospitality throughout, but it's also a great base for trips and excursions. Book today, and come and experience the delights A Hilltop Country Retreat has to offer. We offer guests the option of a fully stocked fridge for breakfast, so you can enjoy your morning meal in the privacy of your own room or patio whenever it suits you. Breakfast includes: bacon, eggs, tomato, toast, butter, jam, muesli, yoghurt, juice, coffee, tea, sugar, milk and a variety of fruit. **DSTV now available in all the rooms ... more   less 
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