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“Great experience”

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Val Du Charron Wine & Olive Estate Guesthouse
Ranked #2 of 23 Wellington B&B and Inns
Certificate of Excellence
Reviewed 10 September 2013

our stay at Val Du Charron was great, the service was excellent and we are most certainly looking forward to our next visit...WE even got to see the snow on the mountain, the view was all kinds of great. I highly recommend it to people who just want to relax and appriciate nature.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
2  Thank Rudy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValduCharron, Manager at Val Du Charron Wine & Olive Estate Guesthouse, responded to this reviewResponded 12 September 2013

Good morning Rudy,

Thank you for the lovely review. It was so special for us to share our gorgeous fairyland with you. What a treat before breakfast!

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Reviews (409)
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357 - 363 of 409 reviews

Reviewed 9 September 2013

A classy yet warm & welcoming place that is very well run by friendly staff who are eager to please their guests.

Set in the magnificent Wellington Valley and surrounded by mountains and vineyards, this place makes for a wonderful environment to really relax and enjoy excellent hospitality, good food and wine, all at a reasonable price, given that this is a proper 4* establishment.

The rooms are tastefully decorated and ample guest supplies are provided, including a hairdryer, wall safe, coffee maker with excellent coffee etc. Rooms have a small verandah with magnificent views of the mountains and the valley.

Dining rooms/lounges/tasting room have fireplaces that add to the ambiance.

For short breaks, this has to be one of the best in the area to relax & recharge.

  • Stayed: September 2013, travelled as a couple
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2  Thank Stephen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValduCharron, General Manager at Val Du Charron Wine & Olive Estate Guesthouse, responded to this reviewResponded 7 September 2014

Fabulous to hear your soul was recharged, yes its magic isn't it?

Thank you for a magnificent run down of your experience with us.
makes it all worth it waiting on our guest, with a great come back!

Come back & visit our new Spa!

Culinary Regards
Karin Schmidt
Hospitality Manager

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Reviewed 1 September 2013

I wrote to you Monday without any response.............

Whilst I had a lovely night in beautiful accommodation, two issues worth attending to -
1 - We went out to eat and got locked out. It was freezing when we got back and spent a considerable amount of time in the freezing cold. No one told us about the key that opens the building on the far side of the building!

2 - we found woman's underwear behind the chair in our room - staff need to check!

We will be back but lttle issues need sorting out.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with this hotel
1  Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValduCharron, Manager at Val Du Charron Wine & Olive Estate Guesthouse, responded to this reviewResponded 9 September 2013

Dear Mike,

Thank you for taking the time to raise your concerns, it is much appreciated. I am terribly sorry, I never received your email otherwise I would have responded immediately. I don`t know how the underwear was missed, I checked all of the rooms that day and another two sets of eyes also went through that room and well all missed it. Must have been a determined peace of underwear.
I can only but apologise and assure you that I am even more thorough now in pulling furniture away.

Your room key has an outside door key on and I apologise that the personnel did not explain it to you on arrival. I have since ensured that all my staff are briefed again on checking in procedures. Hopefully all future guests will not have to endure your discomfort. Again, my sincerest apologies.

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Reviewed 31 August 2013

Excellent - one word only
This place is awesome
The personnel very professional and helpful
The rooms are cold but set in the most beautiful environment
Supply electric blankets
Allow one day visitors to site see the farm


  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
2  Thank Willie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValduCharron, Manager at Val Du Charron Wine & Olive Estate Guesthouse, responded to this reviewResponded 9 September 2013

Dear Willie,

Thank you for your feedback and kind compliments.
We are indeed open to day visitors. We have just launched our picnic baskets and day visitors are welcome to enjoy our complimentary wine tasting or book a picnic basket and enjoy some Boland chic and award winning wines.

I will definitely look into your recommendation of supplying electric blankets for next winter.

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Reviewed 26 August 2013

The guesthouse is lovely, the rooms were comfortable - however, we were not given the correct room as requested - not once but several times. In fact I even changed my booking in order to get a room with a double bed. We were given 2 singles. No explanation given. Sadly the staff have no knowledge of the area around Wellington which is unacceptable, considering many of the visitors do not know the area, as was the case with us. We wanted to have a light lunch close by and none of the staff could give us any information. There is so much competition in this industry one would think that staff would be well trained and guests would be given the rooms they had booked. We wont be returning.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Sherley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ValduCharron, Manager at Val Du Charron Wine & Olive Estate Guesthouse, responded to this reviewResponded 9 September 2013

Dear Shirley,

Thank you for posting this review. Like I said to you in our email correspondence, I am sorry that you were let down in your choice of room. We only have 3 double bed rooms and most of our guests request double beds. We try our utmost to accommodate everyone. Preference are given to longer stays with regards to the allocation of rooms but I explained all that in my response to you.

I have also embarked on more staff training to ensure that they are up to speed with the offerings in the area. I am sure that all our future guests will benefit from your feedback with regards to the activities in our area.

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Reviewed 22 August 2013

This was such a memorable, entertaining experience. One night was not enough and had we known what we were in for, we would have booked for longer. Beautiful setting, great design. Highly recommended.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
2  Thank JenDuB2121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2013

Great venue in a very beutiful valley with surrounding mountains. Really enjoyed the peace and tranquility. Further, it is in such close proximity to other historic towns i.e. Tulbach, Paarl etc with the cultural beauty they also have to offer.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank 19Sightseer55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Val Du Charron Wine & Olive Estate Guesthouse

Address: No 256 Groenberg Farm | Bovlei, Wellington 7654, South Africa
Region: South Africa > Western Cape > Wellington
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 23 B&Bs / Inns in Wellington
Price Range: £84 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Val Du Charron Wine & Olive Estate Guesthouse 5*
Number of rooms: 11
Official Description (provided by the hotel):
Val du Charron guest house is located on a working farm in the heart of the Bovlei valley, ten minutes from the town of Wellington and less than an hour's drive from Cape Town. The guest house comprises nine luxurious suites, each individually furnished. The Coach House is a boutique Winelands getaway for the discerning guest who values their privacy. Consisting of only three spacious suites, each with its own plunge pool and private patio with built in wood burning fireplace, guests can unwind in their own space overlooking the majestic Winelands and mountains. Guests can enjoy a full farmer's breakfast served in the dining area; which integrates with the wine tasting facility and allows guests to access the working cellar during the day. For a holistic view of the wine making process or simply to enjoy the tranquility of the farm, a number of walks and bike rides have been set up around the farm that highlight aspects such as the various cultivars of wine grown, the bee hives necessary to pollinate the vines and the dams that catch and supply the farm with all its water. Guests may also fish the basis for bass on a catch and releases basis.During Wellington's hot summer months a swimming pool is available for the exclusive use of guests.During the winter months large fire places with couches provide ambiance for board games or reading while sipping on a glass of Val du Charron's premium wine. ... more   less 
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