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“Fantastic Family Fun”
4 of 5 bubbles Review of Villa Casa Mateo

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Villa Casa Mateo
Ranked #45 of 105 Seminyak B&B and Inns
Perth, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fantastic Family Fun”
4 of 5 bubbles Reviewed 9 June 2014

I stayed with Lori 1704 and it was a great family time.
Staff were excellent, food was great, kids were entertained which meant as adults we had a great a relaxing time too.
Using their transport was a definite bonus and would recommend it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaMateoSeminyak, Public Relations Manager at Villa Casa Mateo, responded to this review, 30 June 2014
Dear Karen,

Thank you for your time writing review for Casa Mateo.
Glad to hear that you and family are pleased during your stay and we can entertain the young was much pleasure for us.
There is concierge team behind our transportation to make our guest able experience their holiday without any hassle for transportation in very reasonable cost.

Hope to see you again and greeting to all family.

Kind Regards,
Antonius Endi on behalf of Casa Mateo team and Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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49 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 15 May 2014

We had the pleasure of staying at Casa Mateo in April 2014 for 8 days. We were a group of 3 families totalling 6 adults, and 6 children ranging from 7 to 13 years old. The layout of the villa worked extremely well for us and is very spacious. We chose not to use the 6th bedroom available, but tripled the 3 boys together, and the youngest girl had a single bed placed in the huge dressing room, which was the size of a small bedroom, and is attached to bedroom one so she was close to mum and dad. The children quickly commandeered the entertainment room upstairs which left us parents lounging in the main living area. Yet it never felt crowded when all 12 of us were together in any area of downstairs. The main pool is a good size and shaded well. There are a lot of little extras that this villa has too, like the pavilion down the back that we utilised for massages. And we only discovered on our second last day how enjoyable it was to lounge in and around the second smaller pool in the afternoons. Staff at Casa Mateo are wonderful; friendly, polite and patient, always ready to assist with booking a restaurant, a tour, or spa treatments at short notice. The villa was kept extremely clean, and the food was always delicious. The location of this villa is close to Jalan Laksmana, an easy 5 to 10 minute walk. But when in the villa we were in our own oasis. Thank you to Antonius and his wonderful staff for a lovely holiday.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Lori1704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaMateoSeminyak, Guest Relations Manager at Villa Casa Mateo, responded to this review, 13 June 2014
Hello Lori,

Thank you for your stay with us and we are very grateful with your detailed review for Casa Mateo.
Hear that all family had a great time is much pleasure for us, where our team strive to cater group of family holiday to be their memorable moment.

Our open space design is attented to bring families more space when they are lounging at the villa.

As part of our personalized service, our team are ready to assist and arrange every guest request to ensure that guest like you can enjoy the precious time for relax and not bother with hassle task like that.

Thank you again and hope to see you next time you take holiday in Bali.
Our warm greeting also to Wayne, Hudson and Brenna.

Kind Regards,
Antonius Endi on behalf of Casa Mateo team and Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

I came to Casa Mateo for a hens weekend and it was absolutely perfect. The staff were very attentive, the food was amazing, the pool was picture perfect and the villa was in very close proximity to everything.
The only downfall there was the showers which had very little water pressure. One of them had to be replaced because no water came out at all.
Otherwise I would highly recommend the villa. It can sleep up to 12 people very comfortably. We went with 10 and paid $175 each for two nights. A great weekend getaway!
We also organised for massages and pampering over the three days we were there. They were a little more expensive than what you would get outside of the villa but definitely well worth paying the extra.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Traveljm1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CasaMateoSeminyak, Guest Relations Manager at Villa Casa Mateo, responded to this review, 13 June 2014
Hello Lindsay,

Thank you for your returning stay with us.
Apologize for the unpleasant experience with the water, and we have solved this by installing new top brand pump machine and the pressure now have constant pressure in every rooms.

It's glad to hear that Casa Mateo can accomodate your large group and enjoyed the massage in villa which we only working with reliable spa partner.

Yes, it's true Casa Mateo can accomodate up to 12 adults using our mezzanine room.

Look forward to see you again next time in Bali.

Kind Regards,

Antonius Endi on behalf of Casa Mateo Team and Management
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Aussie in England
1 review
5 of 5 bubbles Reviewed 3 February 2014

Had a brilliant time, couldn't fault the staff, location or facilities. Can't recommend this place enough will definitely be returning on our next trip.
We had a great seafood feast for a birthday celebration and with 16 people we still had lots of space for all of us

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa V, Guest Relations Manager at Villa Casa Mateo, responded to this review, 10 May 2014
Hello Monica,

Thank you for your time writing review for Casa Mateo.
We were glad that we had the opportunity to cater dining experience for you and families at Alison birthday.

Please pass our thank you to Daniel which stay again with us together with you.

Do hope to see you and the family again in your return to Bali.

Best Regards,
Antonius Endi on behalf of Casa Mateo team and Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 January 2014

I have been going to Bali for over 30 years and have stayed at many different types of accommmodation and Villas and it takes a lot for me to make a recommendation. I am pleased to be able to do so confidently with Villa Casa Mateo. Our family holiday to Bali was made so special by staying here where we had 11 adults on our family holiday. We had so much room to spread and it would be hard to find better staff that are so professional and accommodating. There was nothing we asked for that that they could not do for us or organise. The other thing that makes staying at Villa Casa Mateo special is the Chef's they appoint are always good and having fresh, healthy food on holidays is so wonderful Chef. I will not hesitate to continue to recommend or to go back to Villa Casa Mateo. Thank you for holiday I will keep as a precious memory.

  • Stayed February 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Robyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa V, Guest Relations Manager at Villa Casa Mateo, responded to this review, 10 May 2014
Hello Robyn,

We remember you and how is Jack?

Thank you for writing us this review event it's been quite a time from your stay.
This really great for us, how traveler will recognize Casa Mateo especially by you who have been in the travel business for years.

Robyn, we have new Cook now and total 2 cooks will be ready to cater Casa Mateo guest for their dining at the villa as part of our full service.

We expecting for your returning stay with us for your travel in Bali, and as always, just inform us for any arrangement before, and our team will do best to make it happen.

Our greeting your big family from all team here.

Best Regards,
Antonius Endi on behalf of Casa Mateo team and management

Thank you.
War
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Brisbane, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 January 2014 via mobile

Our family of 10, my parent's, siblings, husband and 3 adult sons have just returned from 8 nights in Bali staying at the amazing Villa Casa Mateo. The reason for the trip was to celebrate my parents 50th wedding anniversary and we couldn't have chosen a more perfect place for the 10 of us.
The booking was arranged by email and all communication was quick and easy. Anton, the Property Manager, answered all of my many questions promptly in the lead up to our stay. Deposit was made via bank transfer and then we paid the balance once in Bali.
On arrival into Denpasar, Anton had organised the VIP service (US$25 pax) for us which meant we were able to move through immigration and customs super quick. With a group of 10, this made our arrival process stress free and we were all able to move through together. Anton and some of the team were then waiting for us at the pickup zone to transfer us to the villa. He also organised a group of Balinese dancers and decorations for the villa on the night of the anniversary celebration. My parents were totally surprised and loved the night. My introvert mother even got up to dance with the Balinese dancers. The staff were just as excited about the night as we were which really added to the atmosphere.
We cannot praise the staff enough and we were all sad to say goodbye. They catered to our every need with absolute perfection. From Puspa bringing in tailors and upholsterers to have clothes and new outdoor setting covers made for some of us to our our beds being turned down each night or the pool and gardens cleaned and manicured each day.
Every morning we were spoilt with a delicious breakfast cooked by either Widhi or Arista. After tasting Widhi's beef rendang, it was decided by all of us that hers was the best we'd ever tasted, both in Oz and in Bali. In fact it was so good that some of us even requested it on toast for breakfast some mornings. Crazy Australians! Widhi also did an amazing job of the anniversary feast, especially the Babi Guling. Yummo! Arista, at our request, also made the most delicious gluten free orange and almond cake for the anniversary night. We ate in a couple of nights and our choice of Indonesian meals were always top notch and comparable with any restaurant. Thanks Widhi.
Our drivers, Wayan and Adi, were so easy to be with and did everything with a smile , even jumping out of the van in the pouring rain to shelter us with an umbrella. Most mornings Adi or Wayan happily drove my husband to Grocer & Grind for his morning cappuccino fix and we were treated to many drop offs and pick ups around Seminyak, Legian and Kuta as well as some site seeing trips to Ubud and Tanah Lot. We can't thank them enough for their impeccable service.
The villa is located close to Jalan Kaya Ayu where there are many restaurants and boutiques and just a 5 min drive to Potato Head, Ku De Ta and a number of other great places to eat. Everything is a short walk away and if you don't feel like walking, Adi or Wayan are happy to drive you. When you enter the villa gate you are greeted by a beautiful and very large garden. Space wise, we always felt relaxed and at home in the open living zone as there was plenty of room for all 10 of us to stretch out on the couches and day beds or by the pool. Every room was cleaned daily and the whole property is well maintained. The bedrooms were private and tastefully decorated, especially each of the bathrooms. We loved that the decor in every room was different and that the bathroom designs were unique.
All in all, our stay at Villa Casa Mateo was perfect and exceeded our expectation. We would definitely stay there again.

Stayed December 2013, travelled with family
Helpful?
1 Thank Shelleyanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa V, Guest Relations Manager at Villa Casa Mateo, responded to this review, 10 May 2014
Dear Shelly,

Thank you for taking your time giving a very detailed review during your stay with us in Casa Mateo last December 2013.
It's really an honor for us received such recognition from you and all family.

It's a great time at the anniversary party and we are very happy our event arrangement bring memorable moment for everyone especially when your parents dance together actually it's a big step for your mother.
We still remembered excited faces especially when the Bondres Dance (Awkard Mask Dance).

I believe through your vast and very detailed engagement moment with our staffs, it will encourage many people travel to Bali to experience the uniqueness of villa guest service circle start from reservation to end of the stay, comparing to conventional accommodation.

In Casa Mateo, it's not just a private villa, but a second home, we strive to every one in the team that even small thing effort and attention to service guest is very important to ensure every are taking care during they premium time for holiday.

Our warm greeting to everyone especially to Gill and Will. They are inspiration for such warming family.

Thank you.
Antonius Endi on behalf of Casa Mateo team and management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sydney
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 October 2013

We have just returned from staying at Casa Mateo.
We had 10 adults, 2 children and 1 baby and there was more than enough room to fit us all, the villa is so big that you could all spread out and relax.
The 2 pools were beautiful and with a baby i especially loved jus sitting in the shallow kids pool. Accomodation was extremely comfortable, clean and modern.
The master suite was lush, we had our baby cot in the enormous dressing room section and that way we were able to sleep peacefully without hearing baby moving around in his cot too much. The staff could not be faulted, they were friendly, helpful and happy all the time.
The grounds are so clean and being a mum who is constantly cleaning and picking up after people it felt so nice to enter my bedroom after a morning out and all the clothes were folded up neatly and the beds made, new towels hanging - felt like i didnt have to lift a finger the whole time i was there.
A few of us with kids etc had some dinners & massages in the villa which was so handy and actually was cheaper than out on the street.
would definately stay here again!!!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kikki850
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casa V, Guest Relations Manager at Villa Casa Mateo, responded to this review, 30 October 2013
Dear Kristy,

We so appreciated for the review for Casa Mateo.
Hear you and your the rest enjoy your all stay with us makes us so delightful.

As full service private villa, we grateful that you had experience that our staffs bring their effort for every of our guest convinience.

We do look forward to have you and family stay again with us.
Our warm greeting to sweet Darcy and Malcom.

Best Regards,

Antonius Endi o/b Casa Mateo team and management
Casa Mateo villa at www.balicasa.net
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Casa Mateo

Property: Villa Casa Mateo
Address: Jl. Beraban 103 X, Banjar Taman | Kuta, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #45 of 105 B&Bs / Inns in Seminyak
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Villa Casa Mateo 4*
Number of rooms: 5
Official Description (provided by the hotel):
Casa Mateo's is a 5 bedrooms private villa in the heart of Seminyak - Bali. With modern minimalist design and its own walled compound create a midst tranquil trough tropical landscaped gardens. These assemble an ambiance of luxury, well being, peace and relaxation to soothe the mind and calm the spirit. Located just next to heart of Seminyak by 5 minutes walk, this contemporary Torajan and Balinese style villa with impeccable attention to detail and your own private infinity pool and Jacuzzi, will give you private feeling just like home. To take care of your need, Casa Mateo have a handful staffs delivering five star service. With housekeeping team clean your room every day and turn down bed every afternoon, make sure that you have most comfort accomodation. To enhance your stay, our concierge team will be your personal assistant to assist your booking of restaurant, attraction and suggest you option of activities to guarantee an unforgettable holiday experience. We have our own security team to guard the villa 24 hours to ensure the villa security include all properties. Villa Casa Mateo prides itself for superb in-villa dining service provided by our House Chef. Choose your selection from extensive menus created by our F&B Department of both Eastern, Western delights and experience true Balinese cuisine set menu. The dining service will use family style instead of a la carte. Our Chef only use fresh ingredients every day, by visiting the market after your menu selection has been made and purchase the food material required. A full complimentary daily breakfast provided for each every guest stay with 3 menu choices. Prior to retiring at night, we will ask for your advise on breakfast choice and the time that you require it to be served. Villa Casa Mateo is a member of the Exclusive Canggu Club which is just 15 minutes drive away from the villa. Every guests free to enjoy the use of the club every day during their stay. The club offers fantastic range of facilities including a large swimming pool, indoor and outdoor tennis courts, squash courts and a modern gym. There are also many fun activities both for children and adults that span from yoga and pilates to tennis competitions and art lesson and much more. If you have late flight, the club is your best option to wait your departure time. ... more   less 
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Also Known As:
Villa Casa Mateo Bali/Seminyak

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