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“Great hotel”
Review of The Haven Bali

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The Haven Bali
Ranked #64 of 146 Hotels in Seminyak
Perth, Western Australia, Australia
Level 2 Contributor
9 reviews
5 hotel reviews
“Great hotel”
Reviewed 3 September 2013

Stayed at the Haven for 5 nights. Free Internet was ok but not fast. Staff were very friendly and helpful. Our room was located above the pool but the noise was minimal. Good breakfast. Great spa. Would stay there again as it was enjoyable.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,779 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (471)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Ipswich, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2013

My partner and I booked 3 days at the Haven and we must say that the experience was amazing from the moment we arrived until the moment we left. The staff were amazing, so friendly and welcoming. The room was large, very comfortable, spotless and well equiped. Breakfast was so yummy and the setting was beautiful.
We made use of the beach club, which is a must if you visit. There is a large underground carpark so the motirbike we hired was safe and sound.
Internet connection in our room was very fast.

We used the hotel airport transfer service, which is highly recommended. Cold towels on arrival and as we checked out early, we were given breakfast boxes full of goodies :)


We'll be back again in November for a longer visit....can't wait.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmmyandReezy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 August 2013

Hi,

This is our first trip to bali for 4 nights. At the check in we were told they upgraded us to a better room so it's less noisy since we had our 10 month old daughter. However, our room faced the second restaurant and is noisy in the morning during the breakfast hour.

Don't worry about Internet. They give You a 3d username and password but it never works. Every time we reported about the crappy Internet speed ( worse than a dial up), they issued a new password and userid. When would they realize its not the username and password but the signal. One of them told us its because you are on the ground floor. So basically, it was never an upgrade for us.

Breakfast is good. Staff greets with a smile. Polite and helpful.

it's better not to carry your laptop or stay somewhere where the Internet is better. Or request a room close to where the router is ;-)

Not a good experience.
Would rate this as a 3-star hotel.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Biju O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHavenManagement, Public Relations Manager at The Haven Bali, responded to this review, 31 October 2013
Dear b7277,
Thank you for taking the time to write and shared your experience during your stay recently. We truly value all the constructive feedback which you had kindly shared to us for our improvement. We have improved the wifi connection so all rooms can get reliable signal. I hope we will have the pleasure of welcoming you again soon
Warmest Regards from Bali
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kalgoorlie-Boulder, Australia
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 August 2013 via mobile

We stayed in the suites. Wonderful service. The staff were fantastically friendly and couldn't do enough. Breakfast was good. Front of hotel is noises but very quite at the back where the suites are. And the spa is divine.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin_Blair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coolangatta, Australia
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2013

We stayed at the Haven for 3 nights during our first trip to Bali. As we booked within 14 days of our arrival we received 30% off the total cost, making it a great rate. We stayed in 3 different hotels and found the Haven to be the most central of the lot.
We had a one bedroom suite at the back of the building. It was absolutely beautiful - very spacious and had everything we could have needed. As we were in the back section we did not hear any of the restaurant noise others have spoken about in their reviews. We did find the walk to the front reception could be a bit tedious at times, but found a car park at the back to park our scooters so had less distance to walk to our room.
The staff all seemed very courteous and always said hello as we walked by. The front desk seemed slightly less conversational, however I think that was mostly due to the language barrier. We used their driver service twice to take us on day trips and the driver was so lovely both times.
The breakfast buffet was incredible. There was so much variety that I had something new every day. We called for room service once for dinner and found the food to be of a decent standard.
All in all we had a fantastic 3 night stay and I would not hesitate to stay here again. I would definitely look at staying in one of the private villas as they looked amazing, but the suites were certainly sufficient for us.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Samantha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level 5 Contributor
55 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 August 2013

We stayed there for one night, our room was on the ground floor facing the pool. Room was clean, good size, with all the expected amenities for this hotel category. Nevertheless there was too much noise coming from both the pool and the corridor. If you stay there you might want to ask high floor rooms!
Service was friedly and staff helpful.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eolopinion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level 6 Contributor
105 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 25 August 2013

i checked my business friend to stay in this hotel one time.
the service at front office was a bit rude, maybe they were tired? LOL
overall hotel is good because of the location.
expect a busy and noisy band playing while you're eating.
oh well .... thank God this hotel is on a good location at seminyak

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BubbleTruffleSG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Haven Bali

Property: The Haven Bali
Address: Jl. Raya Seminyak 500, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#12 Business Hotel in Seminyak
#39 Family Hotel in Seminyak
#48 Romantic Hotel in Seminyak
#51 Spa Hotel in Seminyak
#54 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Haven Bali 4*
Number of rooms: 192
Official Description (provided by the hotel):
Welcome to The Haven, a resort that brings a natural elegance into one of Bali's most animated areas. With its sophisticated contemporary design, The Haven sits befittingly alongside the chic shopping strips and eclectic mixture of urban dining and party venues of Seminyak. Being only a short distance from the ever-famous Seminyak Beach as well, where we have our very own exclusive Beach Club, this resort is made for the modern traveller coming to Bali, the Island of the Gods. Surrounded by verdant landscaped grounds and two refreshing swimming pools to choose from, that tropical holiday feeling is with you throughout your stay. With 3 complexes of accommodation, our hotel, suites or villas, complete with modern amenities and designer furnishings, there is something for everyone at The Haven Seminyak. This urbane refuge is also home to the alluring Atma Spa, two vibrant international restaurants, a hospitable departure lounge, meeting facilities, a fitness centre and numerous guest activities and facilities. The Haven Seminyak is exactly what it says it is: your exclusive refuge in the very core of Bali's most happening area. ... more   less 
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Also Known As:
The Haven Seminyak Hotel Seminyak
The Haven Seminyak Hotel And Suites
The Haven Hotel Seminyak
The Haven Bali Seminyak

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