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“W for Wow!”
Review of W Bali - Seminyak

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W Bali - Seminyak
Ranked #18 of 146 Hotels in Seminyak
Certificate of Excellence
Perth
Level 6 Contributor
106 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“W for Wow!”
Reviewed 21 November 2013

We usually preferred to stay in boutique hotels but because we heard so much about the W Retreat & Spa in Seminyak we decide to give it a go. First impression, I thought perhaps we had made the wrong decision as the hotel was huge and I thought 'impersonal' especially when we were told the room wont be ready until at least 3 pm -( the usual check in time), and we arrived at about noon. Decided to have some lunch at the Woo Bar while we waited , food was good but compliment to the very friendly staff and services which we found to be excellent in the other restaurants - Fire and Seafish Bloo as well during our 3 nights stay. I think that's what makes it a lovely place to stay - it has all the modern facilities (BTW our room was gorgeous and worth the wait) and very unique deco in restaurants and common and pool areas yet it has a homely feel to it and the ambience is just lovely and it is all due the services and hospitality of the staff.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank gonefishingPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 25 November 2013
Hello gonefishingperth,

Thank you for sharing your constructive feedback. I am happy to hear that you decided to try W Retreat & Spa Bali and that we exceeded your expectations. I am glad to hear that you enjoyed your indulgent lunch at Starfish Bloo.

We look forward to welcoming you back soon for your next wow experience!

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (835)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Melbourne, Australia
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 November 2013

From the moment we entered the grounds of the hotel and were greeted by very friendly staff we knew we are in for a great holiday. We came with 8 of our closest friends to celebrate my husbands' 60 birthday and had 7 days filled with joy and tranquility made possible by staff and management. Our one bedroom villa was a dream came true. We will go back!!

Room Tip: 4th floor has rooms with skylight. Very bright.
See more room tips
  • Stayed October 2013, travelled with friends
    • Value
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Helpful?
Thank Ruth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 25 November 2013
Hello Ruth L,

Thank you for sharing your feedback. I am delighted to hear that you chose W Bali for your husbands birthday celebrations. We do pride ourselves on offering a venue where our music and cocktail culture make for a memorable experience.

We do look forward to welcoming you back to our Retreat soon.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level 4 Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 21 November 2013

Loved everything about this hotel. Amazing villa, excellent bars and restaurants, great spa (open 24 hours), whatever/whenever service a brilliant idea, beautiful grounds, good service, friendly smiley staff and perfect location on the beach in Seminyak.

The driveway is very long but you can get a buggy to drop you at the front if you want to get a taxi somewhere or alternatively you can just walk along the beach (which is what we did most of the time). There are heaps of good restaurants near by, the hardest decision of the day will be deciding where to eat!

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Pickles84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 25 November 2013
Hello Pickles84,

Thank you for sharing your constructive feedback. I am delighted to hear that you had an amazing stay with us and found the time to enjoy the colourful playground of W Retreat & Spa Bali.

We look forward to welcoming you back upon your next visit to Bali for further wow moments!

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
2 reviews
Reviewed 20 November 2013

My husband and I chose to honeymoon at the W Retreat and Spa in Bali and it was just the most wonderful experience! We were greeted by what seems like 7 different people who helped us out with different needs from booking excursions, mopeds, tours of their villas to everything else.

The room is really big and spacious, and when we got to the room we found that the W hotel had laid out a spread of fruits, martinis, chocolates, AND also printed out a picture of my husband and I, framed it, and wrote "Happy Honeymoon!" on it! It's actually a bit creepy how they managed to get a hold of our engagement photo (facebook perhaps??) but the thought was really sweet.

The breakfast buffet is amazing, and it's free for platinum members. What I didn't know until closer to the end of our stay was that there's an a-la-carte menu that you could order from as well as just the regular buffet. This menu is pretty extensive and includes really awesome little gems such as foie gras on toast, and a small skillet of steak and eggs! You have to try it.

The hotel is just really chic and gorgeous, in an awesome location, and everyone just went above and beyond to make sure that our stay was perfect. I highly recommend it to everyone.

  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank Fabulousbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 25 November 2013
Hello Fabulousbear,

Thank you for sharing your constructive feedback. I am delighted to hear that you chose W Retreat & Spa Bali as your honeymoom destination, it does sound like you found the time to enjoy our colourful playground and try the indulgent cusine on offer at Starfish Bloo and FIre.

We look forward to welcoming you back soon!

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 4 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 November 2013

My husband and I stayed at the W for one night at an ocean view room, having made a last minute, spontaneous decision to get away from Singapore. Although we had booked and paid through Agoda that morning (it may be that we had booked too close to our arrival time), it took ages for the front desk to get our check in sorted. I was getting impatient, having waited for over 30 mins for them to find our booking, however once they found it, they were kind enough to let us go to our room early, without charge or fuss. Immediately forgiven. We were also given 3pm late check out because we were spg members. In the meantime, I was lost in dreamland, admiring the views, the decor and playing with tablet sized wet towels, sampling the complimentary juice that was on offer in the lobby.

We found the room well designed and I loved the sliding door elements of the room. Overall, service was of a high standard, everyone spoke very good English and had a very up beat but not fake personality. Woo bar and the outside lobby bar were both great and well staffed. I especially liked the cool looking Shisha pipes and fresh fruits in the pipes. A Must try.

We had breakfast in the morning and were impressed by the selection of food and drinks. I ordered the soto ayam from the menu and was disappointed in the lack of flavour. Otherwise, breakfast was overall delicious and satisfying...

Pool side service was fast but not pushy. I don't understand why no free ice water was served when we asked, only still or sparkling water by the pool. But wait, you can get water free from the room!? Strange concept in Bali that should, I think, be abolished.

A pool boy came by whilst I was tanning and asked if I needed a refreshing spray. I thought he'd leave me a spray bottle, only to find him merrily spraying me from foot upwards the second I said ok. Weird, but rather enjoyable experience coz it really was refreshing and smelt v nice!

Not to mention, it's all about location location location. W is right next to Mosaic and potato head, 2 of my favourite places in seminyak! It's also close to all the great shops, restaurants like sarong, mosaic and métis. I'll be back! Better start saving again for the next trip!

P.s. The spa is open 24 hours! But don't expect to be able to walk in at 3 am for a treatment, they are usually fully booked!

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank SuperSLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 26 November 2013
Hello SuperSLondon,

Thank you for sharing your feedback. I am happy to hear that you enjoyed your W experience. It does sould like you found the time to enjoy our restaurants and venues and treat yourself to a treatment at Away Spa.

Delighted to hear that you will be returning again. Myself and the team and looking forward to creating your next wow moment!

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level 1 Contributor
3 reviews
Reviewed 18 November 2013

We are coming to the end of our stay at the Wonderful W Retreat in Seminyak, Bali. We stayed in a one bedroom villa for 11 nights to celebrate our honeymoon. From the moment we arrived we were greeted by staff who had a smile on their face. Our room was immaculate and spacious and we had been left a complimentary pomegranate martini to toast the beginning of our special occasion. The outside decking area to the villa is also very nice, sun lounges, day bed with built in Bose speakers (also has speakers inside the villa). I especially loved the bliss products that were refreshed every day!!!

We have stayed in a number of different hotels around the world but we have never experienced the friendliness and attentiveness of the W team in Seminyak, nothing was ever too much and the Whatever Whenever service is amazing, I think they would literally try and accommodate every request you make.

Breakfast at FIRE has to be the best breakfast selection we have ever seen, and if something wasn't on the menu then a member of staff would ensure that you got it. A special thank you and mention must go to Dewi, who lights up the restaurant with her smile and personality. She made our stay at the W even more memorable, she was professional yet personable with a great sense of humour, the Fire restaurant wouldn't be the same without her! Thank you

Our stay at the W certainly exceeded our expectations, take away the trendy bar/restaurant areas manicured landscaping and over elaborate fixtures and fittings (which are fantastic) the people in the W are the heart of the hotel and make place so special!!!!! Thank you to you all xxxx

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 25 November 2013
Hello Lauren R,

Thank you for sharing your constructive feedback. I am delighted to hear that W Bali exceeded your expectations. I am happy to hear that you enjoyed our vast range of breakfast culinary delights on offer.

We do look forward to welcoming you back soon for your next wow moment!


All the best,

Craig Seward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
33 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 November 2013

first visit to W Retreat and their 'woobar'. we got there on lunchtime and were provided with first class service. the lads drove us up the gorgeous driveway in a buggy and then the staff took superb care of us. it was a highlight. the bar foods delish, awesome views of the beach, super comfy day beds and couches, and the cocktails were imaginative, beautiful, yum and well priced. staff are lovely, nothings too much effort and genuine. thank you especially to Zyco, you made it a wonderful afternoon.... highly recommend a visit. be prepared to be so comfy that you will just need to pace yourself as you wont wanna move

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank b_arlene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 25 November 2013
Hello arisned,

Thank you for sharing your constructive feedback. I am happy to hear that you had a great time at Woobar and enjoyed the beats whilst indulging on our signature cocktails. I am glad that you experienced our W service culture first hand.

We look forward to welcoming you back for more indulgents moments and another W sunset soon!

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Bali - Seminyak

Property: W Bali - Seminyak
Address: Jl. Petitenget, Seminyak 80361, Indonesia
Phone Number:
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Seminyak
#9 Family Hotel in Seminyak
#10 Romantic Hotel in Seminyak
#11 On the Beach Hotel in Seminyak
#16 Spa Hotel in Seminyak
#18 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): £££
Hotel Class:5 star — W Bali - Seminyak 5*
Number of rooms: 229
Official Description (provided by the hotel):
Escape hectic philosophies, and why not plunge into vibrant glitz amidst natural splendors? We're a new found playground along the shores of Seminyak, where trendsetting chic restaurants, clubs, fashions and eclectic galleries await discovery. ... more   less 
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Also Known As:
w Retreat & Spa Bali - Seminyak Hotel Seminyak
w Retreat And Spa Bali - Seminyak
W Bali - Seminyak

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