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“W Hotel Seminyak”
Review of W Bali - Seminyak

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W Bali - Seminyak
Ranked #22 of 144 Hotels in Seminyak
Certificate of Excellence
London, United Kingdom
2 reviews
“W Hotel Seminyak”
Reviewed 11 August 2014

The hotel itself is absolutely amazing. Incredible driveway, lovely reception area with free juice every day and stunning pool area. We stayed in a Garden View Suite which was spacious and very comfortable. The bathroom/wetroom was brilliant. Excellent free DVD service as well.

There were one or two small issues. slight issue was how impersonal it all seemed. Whilst the service was superb, the staff couldn't do enough for you, it felt a little bit anonymous. We were on our honeymoon and the other hotels we stayed in had little touches ackowledging that. Our hotel in Singapore made towel swans in the shape of a heart and gave us some flowers and a bottle of wine. In the Gili Islands, we were given a handwritten letter saying congratulations, it doesn't always have to be something for free. Often the token is enough.

We were asked when we checked in if it was our honeymoon but it was completely forgotten after this.

I also wanted to do some laundry whilst we were there. I inquired but discovered it was $50USD to have one small bag washed. This is extortionate. I ended buying new clothes which worked out to be cheaper.

Overall, the stay was excellent, the two issues I had were minor to say the least. Just small things I think could be improved.

I would highly recommend staying at the W Hotel.

Room Tip: You don't need an ocean view
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Dominic S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 12 August 2014
Hello Dominic S,

Thank you for sharing your constructive feedback. I am happy to hear that you chose W Bali as your honeymoon destination and to hear that you enjoyed the retreat. I am disappointed to hear that you did not receive the honeymoom amenities we do arrange for all guests, I will make sure our Director of rooms is aware of this.

We look forward to welcoming you back to W Retreat & Spa Bali - Seminyak for more wow moments.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (810)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Spanish first
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English first
London, United Kingdom
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 11 August 2014

We started our Bali trip with a 5 night stay at the W Retreat. I was initially concerned about taking our 6 year old daughter but she loved it!!!

We were lucky enough to have a Pool Villa, which was perfect for the 3 of us. Even though they throw some of the best parties, they are contained extremely well, and the villas are not effected.

The food was great, probably not the cheapest in Bali or even Seminyak but great. In the morning there were options for everyone....from the super healthy wheat grass shots, green juices and fresh fruit to the pancakes, french toast and cheese omelettes. The dinners in both restaurants also met expectation ... Crazy Crab Friday was tip top, as was the Wagyu steak at Fire. Good selection of wine and beers but the cocktails, mocktails and iced teas were delicious.

Common areas are as modern as you would expect and cover all the amenities, spa, pool, gym, seating areas, lounging areas, smoking areas etc... they all worked well. Especially for the sunset, which was very special....seriously good sunsets!

The pool is great and has enough beds and gazebos for everyone. The beach is okay but high tide can be dangerous for little ones but as Bali is the Surfung Nirvana I assume the same of most beaches.

The staff were well trained, attentive and very helpful. Which must be a credit to the management...especially Daniel Pasquali and his colleague (who I sadly cannot recall his name) who gave us a brilliant start to our trip.

Have fun at the W Retreat .... We Did!!!!

AOB .... if you are not surfing mad, a trip to Ubud is a must and I would suggest the Viceroy.

Room Tip: Pool Villas are great. Good to get one close enough to walk to main hotel....not that anything is ve...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 12 August 2014
Hello Kevin H,

Thank you for sharing your feedback on your recent stay. I am delighted to hear that you enjoyed your W Bali experience and found the time to enjoy all aspects of the retreat including our restaurants and bars. I will pass your thanks onto Daniel and our talent, they will be happy to hear that they assisted in making your stay a memorable one.

We look forward to welcoming you back soon for more wow moments.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 August 2014 via mobile

Went here w my wife. Its awsome. Its been my regular place to visit for years. The hotel, restaurant, view, service. Nothing went wrong. Luv luv this place so much. Will definitely go there everytime I visit Bali.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank ChrisChoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 11 August 2014
Hello ChrisChoi,

Thank you for sharing your feedback. I delighted to hear that we can now call you a W brand ambassador!

We look forward to you returning and wowing you once again!

All the best,

Craig Seaward
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Wellington
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 August 2014

We recently stayed in a 3 bedroom villa at the W. We were a family of 2 adults and 3 kids - aged 18, 12 and 11, and stayed for 7 days. From the moment we turned into the gorgeous bamboo drive, to checkin to our amazing room, the service and facilities and food were top notch. We had been uncertain whether to stay here and and not at the St Regis in Nusa Dua, but were really pleased with our choice. The location of the resort to the shops and restaurants is great. The resorts spa was fantastic, and the fact they have 25% off treatments between 11pm and 9am is a great idea - especially for jetlag. The food is divine - from the breakfasts at starfish Bloo to the Woo Bar and the Mad Hatters afternoon tea in the Lounge. All the family where catered for and the whole stay was perfect. We will de infinitely be back. Thank you W for a wonderful family holiday - we will definitely be back.

Room Tip: The villas are in the gorgeous garden area, and feel like you are in your own oasis - in my opinion...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Catsav44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 11 August 2014
Hello Catsav44,

Thank you for sharing your fantastic feedback. I am happy to hear that you enjoyed your W Retreat & Spa Bali experience and found the time to enjoy all aspects including our restaurants & bars.

We do look forward to welcoming you back for more relaxing and indulgent moments.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mid North Coast NSW
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 August 2014 via mobile

The resort is a well tuned commercial enterprise. This resort really could be anywhere and did not have any Bali feel to it at all. (Except for the small temple near the beach where staff would go) Service was impeccable, breakfast at Fire was our favourite of the 2 choices. Food & drinks more on the pricey side but we are staying at a 5* so kinda expected. We stayed in a villa - very modern, pool amazing and so private. Wasn't a fan of the cobblestone driveways from the villas to the main hotel if you were down the back you'd need to use the buggy service. We would stay here again but not during Ramadan. They were fully booked on our last night so weren't able to get a late checkout but we were able to use the showers at the spa to freshen up which was very much appreciated.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank swr_chick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 11 August 2014
Hello swrk_chick,

Thank you for sharing your feedback with us. W Retreat and Spa Bali is definitely different from every other hotel on the island, and our success is based on the fact that we are a modern interpretation of the Balinese culture, and offer a very different experience to that of traditional hotels. We understand that there are people who don’t like this approach, but there are also others who find it a refreshing change and have helped build our business success to date.

We do look forward to welcoming you back upon your next visit for more relaxing and indulgent moments within our villas and the retreat.

All the best,

Craig Seaward
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
1,386 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
Reviewed 9 August 2014

We had rented a villa in Canggu but wandered over to the W for a drink one evening. The bar is excellent and the ambiance was second to none. The restaurants are beautiful too with very creative menus and design. The hotel is uber-hip and worth visiting if you are in the area!

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank misopiso88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 11 August 2014
Hello misopiso88,

Thank you for sharing your feedback. I am happy to hear that you found the time to experience Woo bar and enjoyed our mixology culture.

We do look forward to welcoming you back for more wow moments and do hope you will choose to stay with us upon your next visit.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miranda, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 8 August 2014

This resort is amazing, nothing is too much trouble for them, the resort is fabulous , designed beautifully , clean and fun, they are so accommodating and friendly , yet sleek and sleek.
Our stay was nothing short of fabulous ! the Sunday brunch is casual, sophisticated , right on the beach next to the pool and fabulous !
The food is divine, plenty of sea food , crabs, balm aim bugs, prawns and more, we have been to every Sunday Brunch in Bali and the W is the Best !
You receive a complimentary glass of champaign on arrival, you have a reserved seat inside or out , I recommend out, and the wine service is nothing short of excellent, we had Bobby who was friendly, happy and provided the best service you could ask for.
The W Resort is worth every penny ! The extra few dollars is well worth staying here, the Sunday Brunch is excellent value for money and no more expensive than ten St Regis, The Mulia , Tapping Shoes at potato head or the at the Sofitel Nusa Dua .

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Len D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CraigSeaward1, General Manager at W Bali - Seminyak, responded to this review, 11 August 2014
Hello Len D,

Thank you for sharing your feedback. I am delighted to hear that you enjoyed your W Retreat & Spa Bali experience and found the time to enjoy all aspects of the retreat including sampling the culinary delights on offer in our resturants and venues.

We do look forward to welcoming you back soon for more wow moments.

All the best,

Craig Seaward
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about W Bali - Seminyak

Property: W Bali - Seminyak
Address: Jl. Petitenget, Seminyak 80361, Indonesia
Region: Indonesia > Bali > Seminyak
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Seminyak
#9 Family Hotel in Seminyak
#10 Romantic Hotel in Seminyak
#11 On the Beach Hotel in Seminyak
#20 Spa Hotel in Seminyak
#21 Luxury Hotel in Seminyak
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — W Bali - Seminyak 5*
Number of rooms: 229
Official Description (provided by the hotel):
Escape hectic philosophies, and why not plunge into vibrant glitz amidst natural splendors? We're a new found playground along the shores of Seminyak, where trendsetting chic restaurants, clubs, fashions and eclectic galleries await discovery. ... more   less 
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Also Known As:
w Retreat & Spa Bali - Seminyak Hotel Seminyak
w Retreat And Spa Bali - Seminyak
W Bali - Seminyak

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