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Stuart W
Whitchurch, United Kingdom

Amazing!!!!

5.0 of 5 bubblesReviewed 23 Aug 2019via mobile
My first trip to Bali and what a place to stay! The grounds are beautiful and tranquil, the staff are amazing and the accommodation is exquisite. I stayed in a Spa Villa and cannot recommend enough. Throughout my time here I made great use of the spa and the selection of treatments is vast, the staff are attentive without being intrusive, this goes for all. The location is a 30 minute walk to the beach and allows you to pass through the shops and restaurants. Book a trip here and you will not regret it at all!
Date of stay: August 2019
Trip type: Travelled solo
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gitokedward, Manager at The Amala Boutique Retreat, responded to this review
Responded 29 Aug 2019
Dear 7stuartw,

Greetings from The Amala!

Thank you for your gorgeous review. It is a pleasure to read you had such a great time at The Amala and that you enjoyed your spa villa that much. We are proud to read your positive comments about our Spa that you have experienced. Many thanks for your special mention to all of our family member ( how we address our staff). This review will motivate us all to keep our standards of services well maintained.

Once again thank you very much, We hope to have the chance to welcome you again at The Amala so you can keep exploring the beauties of Bali.

With PassionForLife,

Gitok & The Amala Family
Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 6 August 2019

The Amala is a secluded shady paradise in the middle of busy Seminyak. I booked a room for five nights with a daily massage and was in pure bliss for the entire time. The staff were so helpful and made me feel like a part of the Amala family. Widi at the spa reception is the most lovely lady, her smile and beautiful nature make you feel so special.
I would definitely recommend the Amala for anyone wanting a tranquil stay in Bali.

Date of stay: July 2019
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2  Thank reneegX8291TX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gitokedward, Manager at The Amala Boutique Retreat, responded to this reviewResponded 12 August 2019

Dear Renee G,

Greetings from lovely Bali!

Thank you very much for your great feedback and for sharing your recent experience at The Amala. Your words are very rewarding and I will share them with the team which will take them as a fantastic motivation to keep up delighting all our guests.

I am very glad to see how much you enjoyed the facilities and the services and activities available in this secluded shady paradise in the middle of busy Seminyak as you named us.

It is so pleasing to know your appreciation for Widi and the rest of Amala family who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. Your comments keep motivating us to strive for excellent customer service and provide the best guest experience.

Once again, thank you for the wonderful encouraging comments and highly recommending our Hotel and are looking forward to your next visit which we hope will be sooner than later.

With PassionForLife,

Gitok Edward & The Amala Family
Operations Manager

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Reviewed 6 August 2019 via mobile

We had an extremely relaxing and rejuvenating stay. Booked a pool for two days which was very well maintained with courteous staff.

Location was withing city so was able to explore city on our own. Food was also very good.

A must visit

Date of stay: May 2019
Trip type: Travelled as a couple
2  Thank Kanika_Rustagi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gitokedward, Manager at The Amala Boutique Retreat, responded to this reviewResponded 12 August 2019

Dear Kanika_Rustagi,

Greetings from The Amala!

Thank you very much for your great feedback and for sharing your recent experience at The Amala. Your words are very rewarding and, i will share them with the team which will take them as a fantastic motivation to keep up delighting all our guests.
It is so pleasing to know that you are extremely relax and rejuvenating while stay with us and also your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy an wonderful experience.

Once again, thank you very much. We hope to have the chance to welcome you again at The Amala soon.


With PassionForLife,

Gitok Edward & The Amala Family
Operations Manager

Report response as inappropriate
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Reviewed 6 August 2019

Amala is a great example of how top notch friendly service is what makes a stay enjoyable. From the airport pick up to room service and departure nothing was a problem. Recommend the food as well. If you want a quiet relaxing travel break this is the place.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank Rick H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gitokedward, Manager at The Amala Boutique Retreat, responded to this reviewResponded 12 August 2019

Dear Rick H,

Greetings from the Island of Gods!

I am delighted to learn that you had most enjoyable stay at The Amala. We appreciate your comments stating all the advantages when staying with us. It is so pleasing to know your appreciation for our family members who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience.

Thank you for the wonderful encouraging comments and highly recommending our Hotel and we are looking forward to your next visit which we hope will be sooner than later.

With PassionForLife,

Gitok & The Amala Family
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2019 via mobile

My wife and I booked the Amala as a secluded getaway in the busy streets of Seminyak.

The Amala catered for our every need. We were contacted by them just after booking offering complementary transfers from the airport, onward transfers to our next location along questions regarding the spa treatments we wanted. We booked a spa villa which included an hours massage everyday. I turned up like and old leather boot....I left like a blancmange. A real treat!!!!

Breakfast was brought to our villa every morning, room service was prompt, cleaning was conducted twice a day, tours were booked efficiently and professionally by the main desk. I honestly could not fault the place.

The staff were friendly, courteous, professional and an absolute pleasure to interact with.

I’m not one for visiting the same place twice......The Amala would certainly make me break that rule on visiting Bali again.

Date of stay: August 2019
Trip type: Travelled as a couple
2  Thank Woz7512
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gitokedward, Manager at The Amala Boutique Retreat, responded to this reviewResponded 12 August 2019

Dear Woz7512,

Greetings from tropical Bali!

Reading such great encouraging comments about your stay at The Amala is so satisfying and rewarding. On behalf of our whole family, please accept our sincere thanks and gratitude for sharing your amazing experience with us.
I am very glad to see how much you enjoyed the facilities, breakfast at pool villa and activities/services available in this little piece of paradise in Seminyak.

It is so pleasing to know your appreciation for our Amala family who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. Your comments keep motivating us to strive for excellent customer service and provide the best guest experience.

We are looking forward to welcome you again in the near future

With PassionForLife,

Gitok & The Amala Family
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2019

I dont know where to begin in thanking the entire team at the Amala in making our stay so special and memorable. Right from the offset when Yasa was waiting for us at the airport with a big welcoming smile we knew we would feel at home, he then went out of his way to help us exchange money and sort out a sim card for our phone. Once we arrived at the beautiful resort we were warmly greeted by Sara who noted it was our anniversary so upgraded our room to the most beautiful pool villa, we were made to feel so comfortable throughout our stay the resort really is a little hidden gem in the heart seminyak. It is the most gorgeous retreat so calm and tranquil, just thinking about it makes me emotional. Also thankyou Sara for arranging a special flower bath for our anniversary it was a lovely touch! We had the most beautifully presented breakfast served to us in our room.The entire menu was full of nutritious but feel good foods! We had a daily spa package which was defintley worth every penny. The spa rooms made you feel like you’ve been transported to a little heaven! And the warm ginger tea served after treatments was also a lovely touch. Everybody is so attentive, every request is met, every detail is perfect. Every member of the team is so friendly and welcoming. The resort itself is so beautiful, its small and tight knit you feel part of one big family when you stay there! It felt like nobody else was there and all attention was on you this place seriously is a hidden gem! I cant emphasise enough how stunning the resort is and how well looked after each guest is. The location was perfect, central enough to make day trips but once you go into the resort you feel so far away from everything all you hear is the relaxing waterfall! Yasa we need to take a moment to thankyou personally, we will never forget what you did for us you went above and beyond to meet our every need. You made our trip so special and i dont think our bali experience would have been the same without you. Thankyou for the recommendations/ the planning/ touring/ food/upgrades/ pictures everything i just cant thankyou enough! We miss the amala, our beautiful room, and the whole team! We cant wait to come back in the near future. Thank you very much,
Mrs and Mrs Rana

Date of stay: June 2019
Trip type: Travelled as a couple
1  Thank K R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gitokedward, Manager at The Amala Boutique Retreat, responded to this reviewResponded 8 August 2019

Dear Ranamrs,

Greetings from the island if God's!

Reading such great encouraging comments about your stay at The Amala is so satisfying and rewarding. On behalf of our whole family, please accept our sincere thanks and gratitude for sharing your amazing experience with us.
I am very glad to see how much you enjoyed the facilities, your private pool villa and activities/services available in this little hidden gem in the heart of seminyak as you named us.
It is so pleasing to know your appreciation for our lovely butlers Yasa, Sara, and the rest of Amala family who are so obliging and assisted you in every way they can to ensure you enjoy a wonderful experience. Your comments keep motivating us to strive for excellent customer service and provide the best guest experience.

Once again, thank you for the wonderful encouraging comments and we look forward to welcoming you back in the near future.


With PassionForLife,

Gitok & The Amala Family
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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